Just refund my money. I refuse to accept any responsibility for your not communicating with me or shipping my order. You've had my money since July for a completed knife that needed a sheath. Once you have the payment it is your responsibility to keep your customers informed. If I was to use this thread as my reference my knife would have been shipped by the 18th. Obviously it wasn't. I refuse to have sympathy for a vendor that has overcomitted and then doesn't own that and notify all his customers about what is going on. I shouldn't have to hunt down a thread in the good, the bad, and the ugly to learn the status of my order of a completed knife.
I wasn't trying to blame anything, I was simply saying that I can't ignore messages I haven't yet read. A quick look at my profile would have shown that I hadn't been back on BF to see them. BF's notification system doesn't work. You can also request read receipt for PM's here if I recall.
I posted contact info in this thread, and my website is in my signature with the same contact info, including my personal cell number if it comes to that.
I'd love to refund you right now and be done with this, except you opted to escalate the dispute to a claim after I'd already been in contact and agreed to refund you promptly, so now it is in paypal's hands. When I logged in and started the process, instead of allowing me to refund you from the funds already in my account which were sufficient, they now want it to come directly from my bank account. I will have to make a deposit, once it is cleared then they will force the payment via eCheck which can take as much as a week from the time of initiation in my experience.
I will post proof it has been initiated within 72hrs but after that it is in paypal's hands.
Edit: I'll call paypal when they open and see if they can force it through manually, but that's pretty much my only recourse. Disputes leave some flexibility for buyer and seller, claims are strictly by paypal's rules.
Also, I have been in contact with Ulf and we are at resolution for the moment, I will post an update when applicable.
I will return to confirm this refund and last material shipment, but I reiterate for any who missed it, direct email is the fastest and most reliable way to contact me. I only visit forums and social media occasionally these days as typing is not my favorite any more, and my eyes seem to be getting less tolerant of glowing screens by the day.
