Bad Nocturnal Knives Order

You confirmed everything I said in your first paragraph. You use CAD to make a template to cut from, just the same.

No one assembles anything for me or does anything but rough cut parts. There are also vast differences between waterjets. The Kerf issue is a non-issue when you use a Waterjet with a self-compensation head that cuts at almost 90 degrees. I think you're confusing two different machines. You make it seem like a Waterjet does all your work. A part cut on a band saw and a part cut with a Waterjet look exactly the same when you're done. Our process is the same once you cut parts and I get parts from the jet. You can argue that it's not as muc as you want but you're not correct. nothing has changed from when I used to cut parts on a band saw except for the fact that it's a huge waste of time to do it.

Seems funny that soooooooooo many small knife makers, big knife makers, etc use a Waterjet to cut their parts. So all those guys must be making knives that are substandard to yours. I could list at least seven guys right now that Waterjet their parts that are held in much higher regard than mine or yours. It must be so bad to Waterjet parts that so many "knife vendors" didn't go out and buy them to offer the service.

We'll agree to disagree.

I'm also not the only guy to take a deposit on a knife. I've never had a problem delivering anything until this problem. It will be the last time deposits are taken that's for sure. That is one thing we can agree on.
 
Not to mention the Waterjet I use now is about 45min away and I run my own code and parts.....sooooooo. The only thing I depend on is that that machine shop doesn't go out of business.
 
I have no vested interest in this, but id spend more time working on the knives for your customers and less time defending yourself here. Getting folks their money and/or knives will do a better job defending yourself, than posting. Some of your folder designs i like. That aside........ seems to me getting caught up and making customers whole along with the refunds should be priority number one along with contacting your customers and keeping them updated with honest time schedules. Not defending your way of making knives. Your call though...
 
You are very right. I responded here because I was asked too. It turned into me defending myself more than I should be. Thanks for the reality check.
 
NocturnalKnives said:
You are very right. I responded here because I was asked too. It turned into me defending myself more than I should be. Thanks for the reality check.
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Sorry I was busy making custom knives myself, unlike you. You talk a good game and do a really good job of distracting from your issues, I'll give you that. Some waterjet programs automatcially adjust for kerf, but have a hard time around corners. Either way you are still left with the angle issue. Makers use it on their midtechs, I don't know any that use it on their full customs like you claim you're are.

And if you can stop distracting I said I have no issues with anyone using it or CNC, has nothing to do with reputation it has to do with honesty. You think my method of cutting metal myself is a waste of time, that's your opinion. A lot of the best makers and collectors have gotten to test my knife and the feedback I guarantee is much more positive than any of your rushed put together crap is. The fact that you think doing things on your own is a waste of time, but you tout your knives as handmade is idiotic at best. My processes were a combination of spending time one on one with some of the best makers on the planet, investing my own money in my shop and equipment. Not stealing customers money like you. You have zero leg to stand on as far as reputation, you have none. I don't know any high end custom makers that have ever mentioned you, and I know the majority of them.

I make full custom knives by myself, you farm out work as steal people's money, that is not my opinion, it's fact.
 
I can absolutely guarantee that I have more knives in more places around the world actually getting used to do more than open mail. Never once has a knife been sent back broken and never once has any one ever said anything but my knives do everything and perform exactly as advertised.

Also, I do have a good reputation. This situation has been bad all the way around, but I also have three years of great business. Currently I have six customers waiting for a refund out of all the refunds that have been requested and already processed. So where is it that you're still stuck on me keeping anyone's money. If you still need help you can look through about 900 pictures on Nocturnal Knives Instagram page and see that reputation over the last few years. If you need more help you can start tapping on all those customer pages and seeing what they say. Then you can check out some videos of Nocturnal Knives in customers hands cutting, chopping, stabbing, destroying appliances, etc, etc. Once you read all that, to say that I'm keeping money from people (after reading verification of past customer experience and current confirmation of refunds, orders received, etc), is ridiculous. Again, I am getting my part taken care of in this mess.

I don't expect any knife maker would talk about Nocturnal Knives. I never heard of you until any of this. Big deal.

I'm done talking to you. Even once all the refunds are out you'll continue to bash my business, that's you're right and more power to you.

So far you have made sure to let everyone in the world know through your comments on IG and posts on here that you are the best father, best engineer, best businessman, and best knife maker in the world. You get money thrown at you that you graciously turn away, and you're far superior engineered knives are made of rare and handmade materials superior to others. You only need you, and you're your own best friend. You've also worked with every type and model of every manufacturing machine on the planet. You've made zero mistakes in your life and taken zero risks. You've lived the perfect life and can be critical of anyone you desire. Sounds like perfection. I applaud you in every aspect of your life and wish you more of the same.

I however have made mistakes, learned from mistakes, and will probably make more. I always make my mistakes right, but I only ask for forgiveness from God and those that I may need forgiveness from (that doesn't include you). I am not perfection which is seen pretty clearly here in this situation. It's also seen pretty clearly that I'm working to correct my mistakes. What more can I say other than good luck to you. You sound like you're kicking life's butt.
 
MattBlue said:
Could you tell us what the refund process is exactly, why it takes so long?
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You were conveniently ignored. I'd also be interested to know this, considering PayPal's refund process is super fast, which has been pointed out many times in this thread.
 
9Nine said:
You were conveniently ignored. I'd also be interested to know this, considering PayPal's refund process is super fast, which has been pointed out many times in this thread.
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You are correct, a couple of clicks of your mouse and money is headed from point A to point B. Probably takes less than 30 seconds to make a refund or two. Paypal already has a process for refunding money, it just requires that you have the money to make the refunds.
 
wolfmann601 said:
You are correct, a couple of clicks of your mouse and money is headed from point A to point B. Probably takes less than 30 seconds to make a refund or two. Paypal already has a process for refunding money, it just requires that you have the money to make the refunds.
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You need the money in your account to backup the refund, and he likely does not as it's already been spent.
 
NocturnalKnives said:
I can absolutely guarantee that I have more knives in more places around the world actually getting used to do more than open mail. Never once has a knife been sent back broken and never once has any one ever said anything but my knives do everything and perform exactly as advertised.

Also, I do have a good reputation. This situation has been bad all the way around, but I also have three years of great business. Currently I have six customers waiting for a refund out of all the refunds that have been requested and already processed. So where is it that you're still stuck on me keeping anyone's money. If you still need help you can look through about 900 pictures on Nocturnal Knives Instagram page and see that reputation over the last few years. If you need more help you can start tapping on all those customer pages and seeing what they say. Then you can check out some videos of Nocturnal Knives in customers hands cutting, chopping, stabbing, destroying appliances, etc, etc. Once you read all that, to say that I'm keeping money from people (after reading verification of past customer experience and current confirmation of refunds, orders received, etc), is ridiculous. Again, I am getting my part taken care of in this mess.

I don't expect any knife maker would talk about Nocturnal Knives. I never heard of you until any of this. Big deal.

I'm done talking to you. Even once all the refunds are out you'll continue to bash my business, that's you're right and more power to you.

So far you have made sure to let everyone in the world know through your comments on IG and posts on here that you are the best father, best engineer, best businessman, and best knife maker in the world. You get money thrown at you that you graciously turn away, and you're far superior engineered knives are made of rare and handmade materials superior to others. You only need you, and you're your own best friend. You've also worked with every type and model of every manufacturing machine on the planet. You've made zero mistakes in your life and taken zero risks. You've lived the perfect life and can be critical of anyone you desire. Sounds like perfection. I applaud you in every aspect of your life and wish you more of the same.

I however have made mistakes, learned from mistakes, and will probably make more. I always make my mistakes right, but I only ask for forgiveness from God and those that I may need forgiveness from (that doesn't include you). I am not perfection which is seen pretty clearly here in this situation. It's also seen pretty clearly that I'm working to correct my mistakes. What more can I say other than good luck to you. You sound like you're kicking life's butt.
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tl;dr

Good god! Stop posting. Makes some knives. Issue some refunds.

With the way you are going back and forth meaninglessly with people and not answering actual questions, it is very easy to see how you got yourself in this situation. Your priorities are way off and you don't know what you are doing. I said it before, the more you post the worse you look.
 
NocturnalKnives said:
I can absolutely guarantee that I have more knives in more places around the world actually getting used to do more than open mail. Never once has a knife been sent back broken and never once has any one ever said anything but my knives do everything and perform exactly as advertised.

Also, I do have a good reputation. This situation has been bad all the way around, but I also have three years of great business. Currently I have six customers waiting for a refund out of all the refunds that have been requested and already processed. So where is it that you're still stuck on me keeping anyone's money. If you still need help you can look through about 900 pictures on Nocturnal Knives Instagram page and see that reputation over the last few years. If you need more help you can start tapping on all those customer pages and seeing what they say. Then you can check out some videos of Nocturnal Knives in customers hands cutting, chopping, stabbing, destroying appliances, etc, etc. Once you read all that, to say that I'm keeping money from people (after reading verification of past customer experience and current confirmation of refunds, orders received, etc), is ridiculous. Again, I am getting my part taken care of in this mess.

I don't expect any knife maker would talk about Nocturnal Knives. I never heard of you until any of this. Big deal.

I'm done talking to you. Even once all the refunds are out you'll continue to bash my business, that's you're right and more power to you.

So far you have made sure to let everyone in the world know through your comments on IG and posts on here that you are the best father, best engineer, best businessman, and best knife maker in the world. You get money thrown at you that you graciously turn away, and you're far superior engineered knives are made of rare and handmade materials superior to others. You only need you, and you're your own best friend. You've also worked with every type and model of every manufacturing machine on the planet. You've made zero mistakes in your life and taken zero risks. You've lived the perfect life and can be critical of anyone you desire. Sounds like perfection. I applaud you in every aspect of your life and wish you more of the same.

I however have made mistakes, learned from mistakes, and will probably make more. I always make my mistakes right, but I only ask for forgiveness from God and those that I may need forgiveness from (that doesn't include you). I am not perfection which is seen pretty clearly here in this situation. It's also seen pretty clearly that I'm working to correct my mistakes. What more can I say other than good luck to you. You sound like you're kicking life's butt.
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Look you are not fooling anyone with your distraction tactics.

Almost every time someone brings up God into a discussion for them scamming people it means they know they are guilty. I am a devout Christian and I've seen a lot of that talk bro, stop it. God didn't tell you to scam people and then lie about that, that wasn't one of the tenants.

Another con man tactic is to switch and try to belittle the accuser, I've never scammed anyone and no one is complaining about me, they are complaining about you.

Having someone create an account with 5 post and have them post a supposed knife you sent them yesterday is not a good ploy.

Finally, if you cared so much for your customers and wanted things right, you wouldn't wait for your vendor for over a year to make these parts. As you said, cutting things by bandsaw involves no skill, so why can't you go down there and cut some parts you need instead of waiting? There have been other makers that had their mid techs delayed and instead of waiting they made the parts themselves.
Bringing up your adoption as one of the reasons for delay is a complete joke. Everyone has issues to deal with in life, it doesn't stop there work. You bring the excuse level up to another level.
This is called end of argument.

If you haven't refunded 100% much less 6 people you claim, then you have stolen people's money, I don't see why you can't understand that.

This is a complete waste of my time as it is clear you are oblivious are incapable of comprehension.

*PS, why did your partner leave the business? I wonder if something weird happened?
 
My first partner left the business because he had some personal stuff he had to deal with. Mike left the business because according to him he was too physically broken from over 25 years in the army and was at the VA four times a week.

Nothing I've posted has been a distraction. Everything I've posted has pointed out and highlighted the issues we've had in the past year.
 
@Pittknife, I realize being new to this forum makes me look fake but I assure you I'm real and have had no association with Nocturnal prior to ordering a Necker last summer. Obviously your concerns with Nocturnal go beyond just whether or not I'm a "real" customer but if I was someone else on this forum I'd really like to know if someone else actually received product. So, if it is any help, here is a pic of the Necker with some other from my very limited collection. If any of you happen to be QTRMSTR then this will have completely exposed my not-too-secret identity.
c68e34d4d7731cca146aa46caeb57c2d.jpg
 
Sir, i see you or someone sitting on your account here watching this thread....most of the night and all this morning. if i were you i'd get back to assembling, grinding, finishing, etc., etc.... and shipping. also sending out those promised refunds. fighting with folks here is not getting paid customers their goods you owe them or their refunds you owe them. once again your call, your reputation on the line, not mine. excuses are easy. good solid excuses are easy to find and use. the old talk is cheap routine. getting things done is hard. it is what separates the boys from the men though. you following me?

if i were you i'd go back to ignoring this thread and getting to work digging myself out of the hole. come back after you made everyone whole and then go back to your battling with certain folks.....if you feel that is useful? personally i don't, but that's me.

you have a small chance/window here to dig yourself out, and it will be worth the work in the long run. battling with folks here, not so much. good luck to ya. more importantly good luck to those who are owed knives and money. hope y'all get what you are owed.
 
jbmonkey said:
Sir, i see you or someone sitting on your account here watching this thread....most of the night and all this morning. if i were you i'd get back to assembling, grinding, finishing, etc., etc.... and shipping. also sending out those promised refunds. fighting with folks here is not getting paid customers their goods you owe them or their refunds you owe them. once again your call, your reputation on the line, not mine. excuses are easy. good solid excuses are easy to find and use. the old talk is cheap routine. getting things done is hard. it is what separates the boys from the men though. you following me?

if i were you i'd go back to ignoring this thread and getting to work digging myself out of the hole. come back after you made everyone whole and then go back to your battling with certain folks.....if you feel that is useful? personally i don't, but that's me.

you have a small chance/window here to dig yourself out, and it will be worth the work in the long run. battling with folks here, not so much. good luck to ya. more importantly good luck to those who are owed knives and money. hope y'all get what you are owed.
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The voice of reason. And thanks for your well wishes.

I wish communication with customers was as fast as the replies to this thread...
 
NocturnalKnives said:
My first partner left the business because he had some personal stuff he had to deal with. Mike left the business because according to him he was too physically broken from over 25 years in the army and was at the VA four times a week.

Nothing I've posted has been a distraction. Everything I've posted has pointed out and highlighted the issues we've had in the past year.
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I am going to go out on a limb here and venture to say that most of us don't want to hear about your personal problems. Most here just want to hear that fellow members of the knife buying community have received their refunds from you.

Again, why are you typing so much of this BS instead of issuing refunds? This should have been completed a long time ago. Save the apologies for AFTER you are squared up with all of your customers.
 
Hi Gene,

Can I please have a refund?
I have waited patiently for 3 years but am a bit fed up with waiting. I'll send you the O.R.B and you can process my refund of $660. Forget shipping costs.

Sound fair?

Thanks,
Lawrie
 
lozdesign7 said:
Hi Gene,

Can I please have a refund?
I have waited patiently for 3 years but am a bit fed up with waiting. I'll send you the O.R.B and you can process my refund of $660. Forget shipping costs.

Sound fair?

Thanks,
Lawrie
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I have the funniest feeling that after your post Gene will heed the advice he's gotten countless times in this thread Lawrie.......stop posting and get back to work.....and keep ignoring requests for refunds.
Sickening.
Hope you guys get your coin back soon.
GENE??????? crickets.
Joe
 
palonej said:
I have the funniest feeling that after your post Gene will heed the advice he's gotten countless times in this thread Lawrie.......stop posting and get back to work.....and keep ignoring requests for refunds.
Sickening.
Hope you guys get your coin back soon.
GENE??????? crickets.
Joe
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Apparently when Gene said that everyone that wanted a refund will get one, he forgot to add the word never. I'm sure he'll be in shortly to tell you how happy everyone is and "all" customers will get refunds except those bunch that didn't. And I'm sure how he will tell you that he is so focus on making things right he can't be bothered to make the parts himself even though he says it's easy.

Most likely he'll just distract by writing about my primitive hand made knife process, ignore any requests about refunds, lie about his business dealings and what happened to the money, then talk about how he is saving the world through charity
 
I don't get the part about "refunds are being processed" paypal refunds are a pretty quick way to refund money, and my grandma could have hand written checks in all the time he spent on this thread explaining himself in walls of text.

Inefficiency, incompetence or willful neglect?
 
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