I don't get the part about "refunds are being processed" paypal refunds are a pretty quick way to refund money, and my grandma could have hand written checks in all the time he spent on this thread explaining himself in walls of text.
Inefficiency, incompetence or willful neglect?
Just in case anyone was slightly convinced by Gene's lying, problems with refunds have been going on for a lot longer than the last year... And guess what, more than just the 6 people he claimed he hasn't refunded. These post were made after Gene posted his diatribe.

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