Not sure if this is the right place to put this or not but it is a knife that was tampered with.
I agreed to buy a NIB Emerson Horseman from a private seller. He shipped the knife USPS on Thursday. Saturday at 3pm the mail is delivered to my box. I saw mailman deliver it and went immediately to the mailbox and retrieved the package. I opened it and the Emerson box was inside with a $12 dollar frost cutlery knife inside. I contacted the seller and he stated that was not the knife that he shipped and asked me to check and see if it was damaged or tampered with. I inspected the package and the top had been sliced open and then taped shut. He stated that envelope was not that way when he shipped it and let him know if he can be of any assistance.
I contacted postal inspector and made a complaint about mail tampering. My understanding of PayPal is that they only investigate and make sure an item was shipped not condition of item or correct item was received. Delivery confirmation just verifies SOMETHING was delivered.
I had recently bought another knife from the seller and it was a smooth and pleasant transaction. I have no reason/evidence to believe he is being dishonest.
Seven years of selling items and I have never had anything like this happen. Anyone have something similar happen, or have any advice on what I should do other than I now have a $130 dollar frost cutlery knife?
Dave
I agreed to buy a NIB Emerson Horseman from a private seller. He shipped the knife USPS on Thursday. Saturday at 3pm the mail is delivered to my box. I saw mailman deliver it and went immediately to the mailbox and retrieved the package. I opened it and the Emerson box was inside with a $12 dollar frost cutlery knife inside. I contacted the seller and he stated that was not the knife that he shipped and asked me to check and see if it was damaged or tampered with. I inspected the package and the top had been sliced open and then taped shut. He stated that envelope was not that way when he shipped it and let him know if he can be of any assistance.
I contacted postal inspector and made a complaint about mail tampering. My understanding of PayPal is that they only investigate and make sure an item was shipped not condition of item or correct item was received. Delivery confirmation just verifies SOMETHING was delivered.
I had recently bought another knife from the seller and it was a smooth and pleasant transaction. I have no reason/evidence to believe he is being dishonest.
Seven years of selling items and I have never had anything like this happen. Anyone have something similar happen, or have any advice on what I should do other than I now have a $130 dollar frost cutlery knife?
Dave