Roger Linger stole my payment for WSK

Y

Yshimo

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Oct 24, 2004
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I was not planning to post this, but since Roger Linger is not responding to any of my emails, I have decided to put this message.
I have paid him $150 deposit for WSK back in Nov 7th 2004. I ordered the knife to be made with dark brown leather sheath. In the beginning he told me that the knife would be ready by Feb 2005. However, My knife was finally ready in Jun 2005 ( I did not argue about that). However, he sent me the picture of the knife with black sheath, which was obviously not what I 've asked for. I asked him to have my sheath remade to match my order. He said he would have to send the knife back to Mr.Briggs ? the sheath maker, and he asked me to pay the full payment for the knife at that point of time. I did not pay him full but, I paid him additional payment of $215( he did not argue about this ). I was going to pay him the rest, which is about $150 when the knife and the sheath was ready to ship. From Jun 2005 up until now, he has only given me a single message back in Aug, and after that he has been refusing to reply to all of my emails. He used to be a very nice gentle person, but right after I asked him to have my sheath remade and paid him the additional $215, he has changed. $365 might be not much money but it is still what I have paid as a customer. I have paid him the total of $365 for nothing and waited for almost one year.
I have had enough with this guy, and I want my money back by November 1st. If he does not. I am going to report this to

WV Nitro Police Department
(304) 755-0777


20th & 2nd Ave
Nitro, WV 25143
 
Don't you think that's a little harsh basically calling the man a thief? :rolleyes: If you use the search function you'll realize he has had computer problems and has recently moved. Roger is a respected member of this forum and the knifemakers community. I don't feel he is deliberately ignoring you. When are people going to realize knifemakers are human and not fricken machines. We get sick, have families to take care of and have a life. Give him a chance to give his life back in order. Roger is a good man and will take care of your situation.
Scott
 
The unfortunate thing is that through Roger's move he has really not been able to keep up with correspondence. That makes it really hard for those that have orders in with him to know what has happened.

Yshimo, I know this can be very hard when you are not hearing anything from the maker, but please try to be patient. As Scott (Razorback - Knives) has stated, Roger is very well thought of around here. When he gets settled, he will get caught up with everyone. I have full faith in his honesty, and integrity.
 
Keith Montgomery said:
The unfortunate thing is that through Roger's move he has really not been able to keep up with correspondence. That makes it really hard for those that have orders in with him to know what has happened.
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Keith very well said. The original post just irratates me because I know how Roger is. I don't want to see his good name smeared.
Scott
 
Roger is full of honesty, and integrity, so I know he will come through for you. Roger doesnt make his own sheaths so he is at the mercey of someones else schedule to complete the sheath. Most custom knifemakers have waiting times of over one year, heck I been waiting over two years for my Randall model # 18-7 ½” Attack –Survival Knife. :D

Ron
 
Roger didnt steel ANYTHING from you......The man can only DO so much.....
Not to disrespect you but you do only have 8 posts and 2 have been about Roger. We have a long history with him and only 7 unique posts from you.
Tell us about yourself if you dont mind.
 
Myakka said:
....Most custom knifemakers have waiting times of over one year, heck I been waiting over two years.....
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And I was pleased to hear at the last CKG show that the 5-year wait for my small Loerchner dagger is now down to 3 years! :thumbup: And when I finally get it, I know the wait will have been worth every _minute_!

I know that lack of communication from a maker (or anyone that you're doing business with) can be annoying and worrisome - but the original poster might have thought about first asking the BFC membership about Mr. Linger's status.
 
If a maker is behind in his orders then it's good to know, and if he's no longer communicating then it's fair to have the customer take whatever steps they think they need to.
 
DaveH said:
If a maker is behind in his orders then it's good to know, and if he's no longer communicating then it's fair to have the customer take whatever steps they think they need to.
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Let me preface my comments by saying I don't know Roger, nor have I ever done business with him. That said, I have to say I rather agree with that comment. There have been times when my computer was down, or for whatever reason was unavailable. The only thing left to do was go to a local Kinko's and pay a few bucks to go online and respond to emails, etc. Barring that, a person could go to the local library and use a computer. Of course, a phone call always seems to help (what a concept!).

If you think about it, most of the customer/service/product problems in America could be nearly eliminated, if people would just pick up the phone to let the other party know what's causing a problem. With all the ways we now have to communicate with each other, it really rings hollow for someone to say "I couldn't contact you-my computer wasn't available."
 
DaveH said:
If a maker is behind in his orders then it's good to know, and if he's no longer communicating then it's fair to have the customer take whatever steps they think they need to.
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Exactly...
 
DaveH said:
If a maker is behind in his orders then it's good to know, and if he's no longer communicating then it's fair to have the customer take whatever steps they think they need to.
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Of course, but a first inquiry here, say "OK, does anyone know what's up with this Linger guy?" or something like that may have been a more diplomatic way to begin this discourse. Then, depending on what the response was, bring in the heavy guns!

Just a thought.
 
cockroachfarm said:
Of course, but a first inquiry here, say "OK, does anyone know what's up with this Linger guy?"
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Like I said in my first post, if they would have done a search they would have found there have been a few other people who have inquired where Roger has been. They were answered by other forum members.
Scott
 
He doesn't need to know what Roger's problems are. He needs to know when he can expect a knife & sheath for which he's already laid out a lot of money.

Once again: communciation. Evidently, the buyer has been trying to get an answer. His post here was not vituperative or intemperate. The seller has let his own problems interfere with the courtesy of a reply.

We know it isn't always easy keeping to a schedule on any kind of custom work. Craftsmanship costs money, time, creativity ... but customers need a little nurturing, too. Let's not jump all over the guy for asking.
 
Keith Montgomery said:
Actually, he went a lot further than asking. In his thread title he has accused Roger of stealing from him.
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Well look, it is not the buyers responsibility to keep up with the maker. He has laid out money and wants his knife. I am so sick of more and more seeing makers made out to be saints and the customer should never question a makers efforts.

What if you had your car worked on, and the mechanic moved and never contacted you? It would not be your job to hunt your car down. Knife making is a business, if these guys are not expected to be responsible when they take somebodys money then they need to find something else to do with a little supervision.

The guy has his money, when does he become a thief? 6 months, 7 months, never?

Ive moved a few times, I have never been out of contact for months at a time and if it is going to be some time there are multiple other ways to make contact.

People need to stop giving makers a pass for this type of crap. Just regular folks trading knives cant get away with it and neither should makers.
 
I believe that Rodger's honesty and integrity are as high as his knife making skills. That being said, I do believe that it is his responsibility to let his paying customers know about expected delays to avoid this very dilema. With all the good guys gone bad accounts on this forum, I would hate for someone to mistakenly confuse me with one of them.
 
It is the amount of communication.

I have had makers run 2 years past the quoted delivery date. Yeah, it sucks, but if you want the knife badly enough, and are happy with it when you get it, then it was worth the wait.

It poisons the whole deal for me when there is no communication. There is absolutely no call for that, and Scott, you should be ashamed for insinuating that because a maker has a life, and family, that communication is not necessary.

Lack of communication makes my blood boil, missed delivery dates do not.

Anyone see a picture here?

Best Regards,

STeven Garsson
 
I don't think that a maker should get a pass on this sort of thing. I think that communication is paramount. However, I will never accuse someone of stealing from me until I know for a fact that is what has happened. There are too many consiquences to throwing around accusations like that. The worst of which is, if the knife shows up then I was wrong and I have libeled the maker, and quite likely hurt his business.

Once again, I do not think that makers should be excused for not communicating why they are having delivery problems. It is the makers responsibility to find a way to contact his customers and explain what is happening. I have dealt with makers that have poor communication skills and have cancelled my order in each instance that this occured.
 
This post really has nothing to do w/ Mr. Linger as I don't know him and haven't done business with him, but deals with the business of knifemaking in general. I think a point that no one ever brings up is that a good Knife maker and a good businessman should take responsibility for communicating with his/her customers, thats just another part of the trade/business. If your computer crashs, you move, your favorite dogs dies or some other stuff as a businessman you take responsiblity for establishing some other means of communication. If you drop that ball you should expect some negative feedback and in todays market...that probably means a nasty-gram at someplace like this. I can't blame the original poster for being angry and wary of where his money is. I'm sure we've all seen several examples of "knifemaker gone bad and dissapeared w/ advance payments".
 
Keith Montgomery said:
I don't think that a maker should get a pass on this sort of thing. I think that communication is paramount. However, I will never accuse someone of stealing from me until I know for a fact that is what has happened. There are too many consiquences to throwing around accusations like that. The worst of which is, if the knife shows up then I was wrong and I have libeled the maker, and quite likely hurt his business.

Once again, I do not think that makers should be excused for not communicating why they are having delivery problems. It is the makers responsibility to find a way to contact his customers and explain what is happening. I have dealt with makers that have poor communication skills and have cancelled my order in each instance that this occured.
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Thanks, Keith. That's what I _meant_ to say in the first place.
 
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