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Exchange Rules Week 43 - Endela

Screwed by Patriot Leather!

Discussion in 'FEEDBACK: The Good, The Bad, The Ugly!' started by busserev, Dec 23, 2016.

Page 1 of 3
  1. Dec 23, 2016 #1
    busserev

    busserev

    4
    Dec 21, 2016
    Well, I lost my login for my account since it's been a while, but I'm not a troll or newbie. Just wanted to know if Patriot Leather was out of business because I ordered a sheath 7 months ago, in May 2016 and haven't received it. It was paid for, here is the email:

    [email protected] via thetis.webtemplatehosting.com
    May 12

    to me
    Hello Jon,

    This message is to notify you that we have received payment your payment of $148.50 for your order (#8028).

    Please review your order details below:

    # Item Unit Cost Total
    1 Bark River 'The Insurrection' Survival Belt Sheath Sheath Color: Dark Brown
    Stitching Color: Black
    Snap and Hardware Color: Military Flat Black
    Add Pouch and Firesteel Combo: Yes
    Carry Side: Right
    Knife Model: Bravo 3
    $141.00 $141.00
    Total $141.00

    If you have any questions about your order, please contact us at [email protected]

    Repeated phone calls and e-mails are useless, never a response of any kind. Does anybody have any more info on the status of Patriot Leather?
    Any help would be appreciated. Like I said, it's pointless to call or email.....they NEVER respond. Thanks.:(
    Jon
     
  2. Dec 23, 2016 #2
    Thomas Linton

    Thomas Linton

    18,627
    Jun 16, 2003
    wait time "CURRENTLY 4-6 WEEKS!"
     
  3. Dec 23, 2016 #3
    stonproject

    stonproject

    4,770
    Nov 22, 2013
    Can you chargeback through your bank?
     
  4. Dec 23, 2016 #4
    enviroman

    enviroman

    273
    Nov 11, 2013
    He has an ebay acct that he does business through.

    [​IMG]

    Maybe you can try to contact him through ebay. Just a thought.

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
  5. Dec 23, 2016 #5
    busserev

    busserev

    4
    Dec 21, 2016
    What's strange, is that I made a complaint to PayPal, and that afternoon (a few days ago) I received a 'tracking number', but the tracking number is no good. Hmmmmm...somethings fishy!
     
  6. Dec 23, 2016 #6
    sirupatespecial

    sirupatespecial

    537
    Oct 16, 2013
    I don't think Paypal will help you much after 7 mo's. But I guess it's good to make a complaint anyway.
     
  7. Dec 23, 2016 #7
    enviroman

    enviroman

    273
    Nov 11, 2013
    I dont know how long ago you got the tracking number but sometimes you get a tracking number when the label is printed and it wilk show up bad until the postal service inducts it into the system and it get scanned. Its happened to me a few times where it took 2 or 3 days for the shipper to actually mail it and for it to get scanned. Hopefully, he isnt scamming you....

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
  8. Dec 23, 2016 #8
    Kiah

    Kiah S&S Moderator Moderator Knifemaker / Craftsman / Service Provider

    15,763
    Jul 20, 2006
    He's a member here. I've sent him a PM with a link to the thread.
     
  9. Dec 23, 2016 #9
    enviroman

    enviroman

    273
    Nov 11, 2013
    I sent him the link in ebay...hope he responds to one

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
    jvan likes this.
  10. Dec 23, 2016 #10
    Skystorm

    Skystorm A Cow Flayin' Sheath Making Angry Gnome

    3,040
    Oct 17, 2011
    I have replied to you on several occasions so you might want to check your spam or junk settings. Your order shipped together, you have already stated by email that you received the package so unless the package was opened, both sheaths were received.

    I am sure there was a point in waiting seven months to inquire about a missing order. Our lead time when your order was placed, 5-11, was 6 weeks.
     
  11. Dec 24, 2016 #11
    Gastonknife

    Gastonknife Gold Member Gold Member

    1,585
    Dec 15, 2008
    Something is not adding up here. Two completely different stories.
     
  12. Dec 24, 2016 #12
    busserev

    busserev

    4
    Dec 21, 2016
    One story, two different points of view.
    First, I haven't waited 7 months for a complaint. I have written numerous e-mails and made phone calls over the last few months. NO response. The phone number listed just says that the 'voice mailbox has not been set up'. I only waited a while before inquiring because after I received the first (and only) sheath, I figured that the second sheath was an additional 6 weeks because they were ordered on the same night, so I waited. I only received one sheath in one USPS envelope.

    Patriot Leather must have a different e-mail address from my own, because i always check my spam and promotions boxes.
    This thread was a last ditch effort at communication.
    Apparently the issue is with USPS, because they never delivered the second sheath:mad:.
    Oh well, I'll just have to absorb the $141. My loss.
     
  13. Dec 24, 2016 #13
    jeepin

    jeepin Gold Member Gold Member

    10,645
    Jul 20, 2003





    Read this sentence what he wrote above.


    Your order shipped together, you have already stated by email that you received the package so unless the package was opened, both sheaths were received.
     
    Baron83 likes this.
  14. Dec 24, 2016 #14
    Thomas Linton

    Thomas Linton

    18,627
    Jun 16, 2003
    This assumes one side has a monopoly on the truth, and you have picked which side that is.

    Alternative PoV: ]Read this OP and post 12

    The order did not ship together. The OP didn't state he received both sheaths; he said he received a package with one sheath so one sheath was received.
     
  15. Dec 24, 2016 #15
    stonproject

    stonproject

    4,770
    Nov 22, 2013
    I guess I'm inclined to believe the service provider with stellar feedback than a joined yesterday member with 3 posts.
     
  16. Dec 24, 2016 #16
    jeepin

    jeepin Gold Member Gold Member

    10,645
    Jul 20, 2003




    Your right. I just reread his post and I guess I overlooked something.
     
  17. Dec 24, 2016 #17
    Thomas Linton

    Thomas Linton

    18,627
    Jun 16, 2003
    Nothing strange about that.
     
  18. Dec 25, 2016 #18
    winger51

    winger51

    296
    Feb 3, 2010
    I've done business with Patriot Leather and received an excellent sheath within the specified time frame.
     
  19. Dec 25, 2016 #19
    Monofletch

    Monofletch Gold Member Gold Member

    6,281
    Jan 14, 2010
    I had ordered twice from Patriot. Great company.
     
  20. Dec 25, 2016 #20
    Andy the Aussie

    Andy the Aussie Platinum Member Platinum Member

    7,813
    Jan 29, 2010
    Yep, you can't ever say never but I too have had great service from Patriot Leather....all the way to the bottom of the planet... :)
     
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