Firebat your disagreement is noted, however, you may have missed the point.
I'm not even going to try and speak for CRK. I don't need to and they wouldn't want me to. They are perfectly capable of doing that for themselves, if they so choose.
It's one thing to be interested and curious about the circumstances here but for everyone to demand an explanation from them goes beyond reason.
We have nothing to do with this case, (merely owning a CRK is not eonugh qualification here, folks). They have nothing to answer for. Not to us, only to Lenny and, apparantly he is now satisfied.
No offense, but, to assume that everyone who owns a Sebenza (or any product for that matter), is involved in the purchase or business dealings of every other person who buys one of those products is absurd and your analogy of the Ford/Firestone situation to this one is ludicrous. There is neither similarity nor equivalence to these cases.
It's obvious that a defect, discovered by a manufacturer in the course of engineering and trend analysis of a product, that presents a safety hazard must be reported and publicized to prevent injury or death to the general public. Failing to do that, they would, at the very least, face huge civil liabilities and, probably, criminal prosecution. Rightly so.
This case, however bears no resemblance to that type of situation and to compare the two is almost irresponsible, as it implies nefarious behavior on the part of CRK. That hasn't even come close to being established here, (even though there seem to be some who are ready, if not eager, to jump to that conclusion.)
Regardless of whether it escapes you or not, the hard fact is that this incident DOES only affect Lenny and CRK. None of us can draw any conclusions from what we have read here, other than CRK's guarantee is not an unconditional one. They never said it was.
In light of that, it stands to reason that there will be some cases of wear or damage that will not be covered and those cases will be determined as the situation dictates.
If that is enough to discourage you or anyone else from paying $345.00 and up for one of these products, so be it but to claim that we all have to be involved in the determination of each of these cases goes beyond reason.
When you buy one of these, or any other product from any company, you are not entering into a litetime commitment to that company, nor are they entering into one with you. It's not like you're getting married to them.
I stand by the statement: "Untill it happens to you, you don't have a problem." Some problems can't be avoided and some problems never will happen to you. Why worry about it if it never happens.
The fact is, that, in the real world, each situation is unique unto itself. To assume that the same thing we saw reported here will happen to you or any other Sebenza owner, without knowing the true facts, is wrong.
One can either go through life waiting for that meteorite to land on one's head or one can look up at night and enjoy the show.
Knowing that the possibility exists for the unlikely catastrophic event shouldn't keep one from going out side but that's not up to me where thee is concerned.
As for the discussion of all of this amongst ourselves, hey, I have never said (and never would say) that we shouldn't do that. We all have opinions and views that we want express or we wouldn't be here. Everyone recognizes that.
Those of you who have said that we should wait for them to get back so thay can explain themselves shouldn't expect too much either. We can talk about this 'til the cows come home but we don't have a right to demand that they respond or explain anything to anyone. I wouldn't be a bit surprized if Chris and Anne decide that enough has been said about this already.
------------------
Dennis Wright
Wright Knife & Sporting Goods
La Mesa, CA
1-800-400-1980
wrightknife@ixpres.com
("Have a knife day!")