So I bought my first lemon here on Blade Forums............

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Again with the GIFT Payments and NOT DOING your homework on the sellers?????
Like hitting a wall over and over and over.

I am TRULY sorry for you getting a POS knife.
Contact (as I know you have) the seller and demand a refund.
Get a MOD involved if you have no forward progress,
THE bottom line..
If it sounds to good to be true..With a newer member..With low feedback
I always.. Pay with GOODS.. Cover you own @#$
And """We will say it until its like beating a dead horse
THIS transaction is NOT complete until BOTH parties are happy""
This is NOT happy moment....
Seller needs to pipe in
I wish you the best of luck in a resolution..:thumbup:

Keith
 
Reignman said:
He said he would refund me or send me the parts, he clearly had no interest in repair fees.

Glad to hear bro, welcome to the forum!!!

He was, I honestly like the idea of a titanium commander and I want to try and salvage it.. it's a really slick knife... I just can't imagine how someone that skilled could have decided to engineer a weak link like that?
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I would not be happy, at all. I have never seen a frame lock conversion done the way that was. Usually the stop pin is buried into the handle slabs. What I want to know, if he stated for a fact that you get the box, the original liners and handles, where are they? That is an incomplete sale in my book. That is also against the rules from where I sit. You would do well to send him a link to this thread and have him read. I'd be move than willing to let him know, if you list it in your sale as included, then it has to be included. Period. You got about 75% of the stuff you paid for. Oh yea, stop using gift dummies!
 
RevDevil said:
I would not be happy, at all. I have never seen a frame lock conversion done the way that was. Usually the stop pin is buried into the handle slabs. What I want to know, if he stated for a fact that you get the box, the original liners and handles, where are they? That is an incomplete sale in my book. That is also against the rules from where I sit. You would do well to send him a link to this thread and have him read. I'd be move than willing to let him know, if you list it in your sale as included, then it has to be included. Period. You got about 75% of the stuff you paid for. Oh yea, stop using gift dummies!
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All logical and stuff, then bam! You're the best Rev!
 
craytab said:
All logical and stuff, then bam! You're the best Rev!
Click to expand...

Thanks. I appreciate the comment, but what's right is only right. If this guy is selling things that are incomplete we are going to have some problems. I'm all for giving people chances and stuff, but come on. I'm sending the seller a PM.
 
I received a reply from the seller. He of course has a different side to the story. I asked him to post here when he is able.
When making a thread here about something that has gone wrong, we must be careful to present factual information only. When people start reading these threads, lines get blurred and the facts can often blend into hearsay or general opinion.
What I have always asked from people is that if they feel compelled to start a threads here to complain about their treatment by a company or individual, let the other person know you are taking that step. It's common courtesy to do so. These threads pick up speed and can back fire very easily even when things are presented accurately.
 
I'm the seller in this case.

I'm going to paste in our entire email exchange (minus personal info). I hope all who are interested will read this carefully and decide for themselves. Before the emails I'll point out a few things:

--Rob began this thread, without telling me he did so, Feb. 19th. On the 20th I responded with an offer (through our email communication) to refund his money in exchange for the knife, an offer I made for the first, but not last time. I wish Rob and I could have worked it out (and I thought we had), and I did not have to defend my veracity here.
--I did make a mistake: I forgot to include the original scales & box when I sent the knife. I apologized, and asked if he still wanted it, or would rather call off the deal. As per the last email, the box is on its way to Rob now & should reach him Tuesday.
--The Commander originally cost me over $200, and the conversion was $150. I was pleased with the result, but the knife was too chunky for me to carry; nor I did not use it. Rob bought it for $220, I believe. If I am a disembling con man, I am a very, very poor con man . . . .
--As I told Rob, twice, the frame lock conversion was done by Houston Hatchett. I had another knife converted by the same guy and there was a problem with lock stick. I sent it back to him and he fixed it. I would have been glad to give Rob Houston's email if he wanted. I think Houston would've fixed the knife for free (still may). Obviously there is something very wrong with the construction.
--But--There was no lock rock in the Commander when I received it and none when I sent put it in the box to Rob. I sent it inside a knife carry case, firmly packed in a USPS Priority box. What happened is a mystery to me.
--I am not a dealer, nor an expert in knife engineering. I'm into collecting because it's fun; I have a good job and don't need extra money. In fact, knife collecting has netted me an enormous loss over the years, a fact my wife would strongly endorse.




02-14-2015, 07:31pm

Reignman
Gold Member

emerson commander
Lockup is SOLID? No issues? Early Lockup?
Blade in good shape?
ANY issues at all?
Who did the work?

Most important, whats your paypal info



Feb 15
Sorry to be late in getting back to you. Lockup is very solid, around 40-50%. The knife was new
when the work was done, and I’ve not used the knife since—blade is very good shape.
Houston Hachett did the mod. No issues I can see with the knife.
Jeff
It’s my email: jtskin01@yahoo.com

Sent from my iPad
Show message history





02-15-2015 01:12pm
Reignman
Re: emerson commander
Payment sent brotha
2-15-2015, 01:12 P



Feb 15
Thanks Rob! I’ll put Commander in the mail to you tomorrow morning, and get back to you with
tracking info.

best,
Jeff



me
To Rob Godek

Feb 17 at 10:55 AM

Rob,

Here’s tracking for the Commander:

9505 5111 1313 5048 3773 99

Please let me know when it arrives.

best,
Jeff








Rob Godek
To me

Feb 19 at 9:16 PM
Hey bud,
Got the knife today in the mail and well, two things....
1: I thought you mentioned you had everything to put it back to original?
2: It has alot of lock rock/wiggle.. I’m hoping it’s just a loose pivot but won’t know till I can put a screw on it.

Would definitely like the original box/scales etc as you mentioned.



Rob Godek
To me

Feb 19 at 9:28 PM
Here’s a video brotha... This things so kool too!! Shit....


Sent from my iPhone



IMG_2724
.MOV
Download

Rob Godek
To me

Feb 19 at 9:30 PM




Rob Godek
To me

Feb 19 at 10:05 PM
Here you go.

--
Rob Godek

2 Attachments
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Download all
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me

To Rob Godek

Feb 20 at 12:31 AM
Rob,

I’m sorry about this; I did check it for rock before sending and I thought it was solid as can be. But I do see from the video you sent. The two pics of the screws—I don’t know much about the inside of these knives; I don’t take them apart. So I’m not sure what it is you discovered.

But I did indeed forget to include the box and the original hardware. I can send that right out if you want to keep the knife. If the rock problem is a deal breaker let me know and we can return knife and funds.

best,
Jeff




Rob Godek
To me

Feb 20 at 1:01 AM
Well, the screws were broken off in the blade stop...It’s not lock rock, it’s a broken knife. Who did the scales/custom work?? Please send out the box etc.. I have a gentleman on Blade forums who is interested in possibly fixing it for me however, it will cost money so I will have to decide if I can justify that or not.

I really find it hard to believe you couldn’t have noticed this Jeff, really frustrates me. I really LOVE the way this thing looks and feels but now, It’s going to cost me money to have fixed. If you decide to refund some of the money I’d appreciate it, if not, the least you can do is send me the rest of the items I purchased in the deal...

Thanks either way.

Rob Godek





Feb 20 at 1:15 AM
Rob,

As I said in my last email, I’ll be happy to either take the knife back and refund your money, or
send you the box and original hardware and scales. It’s up to you, really. It isn’t fair that you have
to have it fixed, I agree. But I have no reason to lie about the condition—I’m a collector
(who doesn’t take folders apart), and I don’t do this to make money—when I sent you the knife
I checked for lock rock and found none. I am, of course, not a knife maker, nor such an expert
or aficionado that I can see much beyond what seems to be professional work.

It’s absolutely fine if you want to exchange and call off the deal. Or I can send along the box
and scales. Just let me know how you want to go with it.

best,
Jeff

ps the frame lock conversion was done by Houston Hatchett.


Rob Godek
To
Feb 20 at 1:16 AM
I’d like to have the other components that were offered in the sales thread. I’ll deal with the cost
of repair.

Show message history
 
Well at first look .. This deal stunk. But after reading the whole story it does prove that the seller was more than fair. I don't understand how a knife goes from fully functional to falling apart in transit but stranger things have happened I am sure.

I would have done the same thing in offering a full refund rather than a credit . Seems the buyer is fine with getting the knife repaired and seller sent off parts so I guess its a wash... Except for one thing. Why would the OP go to all this to call out a guy who offered a unconditional refund ?? It seems unfair to out the seller when he appears to be honorable ?

It also reminds me that before we rush to judgment we should really hear all the facts from both sides.
 
jtskin is the WINNER! He did everything in his powers to make the deal right, including admitting fault! Unless he didn't post the full conversation this is a done deal!
Lock it up Rev
 
As always, and now we have the rest(other side) of the story. I am perplexed as to how a knife goes from ok to jacked up during shipping. As buyer, I would not be happy. In this case though, the seller seems to have quickly offered to refund or do things to make the buyer happy. It would seem to be much too quick for the OP to open up this thread - seems like he did not give the seller the chance to make it right.
 
Yep, that's all you can ask of the seller. He offered a full refund, and that's really all you can expect. As far as a partial refund or repairs the seller does not have to agree beyond reversing deal for full refund. Based on the messages posted he really looked like he was trying to resolve the issue. Not really sure the thread really needed to be posted imho.
 
Wow, according to the times on the emails provided by the seller the OP started this thread BEFORE he even emailed the seller stating the problems.
 
Reignman said:
seller replied....

Pretty much said no way on a partial reimbursement for repairs, I told him to send me the rest of the items.
he mentioned Houston Hatchett - allegidly who did the work... anyone familiar with this gentleman?
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TOMBSTONE said:
Well, make sure seller is aware of this thread. If everything is the way you stated then the seller doesn't belong in our community. Make sure you leave the appropriate feedback if he doesn't do the right thing. Needless to say people's integrity have been disappointing lately. I mean where is people's honor anymore?
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People's integrity seems to be lacking on the Buy Sell & trade area here... Just generalizing but seriously; I could never leave somebody hanging out to dry with a broken knife like that.

In the original sale thread buddy has feedback from only one other item sold on BFC and one trade. Low feedback; even though positive is always a point of caution for me as you don't have a great indicator yet of who you're dealing with.

I got burned by a guy with low feedback a while ago, he had two 100% positive ratings here; cost me $400.00 that I never got back. :thumbdn::thumbdn::thumbdn::mad:

Good luck and hope you can get some positive resolution. :thumbup:
 
I must say the seller appears to have done everything in his power to make things right. The buyer appears unreasonable.

That said, both used gift, the buyer paid with it and the seller accepted it. Both are now going on the ignore list.
 
craytab said:
I must say the seller appears to have done everything in his power to make things right. The buyer appears unreasonable.

That said, both used gift, the buyer paid with it and the seller accepted it. Both are now going on the ignore list.
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You really seem to enjoy the ignore list... :foot:;)::D
 
Czechmate said:
You really seem to enjoy the ignore list... :foot:;)::D
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I know! It really isn't because I want to ignore what people are saying. I love reading what drivel comes out of some folks. It is mostly to remind me who not to business with on the exchange. Don't worry, you're not on it :D
 
wtlj said:
jtskin is the WINNER! He did everything in his powers to make the deal right, including admitting fault! Unless he didn't post the full conversation this is a done deal!
Lock it up Rev
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Lock it up?.... Let's not jump the gun brother. We're STILL talking about a knife that came Jacked up, without majority of what was advertised... and I haven't received tracking, package, nothing yet... hold your horses...

Gastonknife said:
As always, and now we have the rest(other side) of the story. I am perplexed as to how a knife goes from ok to jacked up during shipping. As buyer, I would not be happy. In this case though, the seller seems to have quickly offered to refund or do things to make the buyer happy. It would seem to be much too quick for the OP to open up this thread - seems like he did not give the seller the chance to make it right.
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Im perplexed how it does so to. Just because someone offers to "make it right" after reading about a knife he had to know an issue existed with (I can include the videos I sent to him... theres NO WAY ON THIS EARTH someone couldn't have noticed the fact their was a serious issue) that doesn't mean Oh hey, he's an upstanding guy. The fact remains, where are the other items? Why weren't they shipped? How could you ship a knife in this condition and claim lockup is "Solid".... Come on now.

Im all for giving people chances but if it looks like a duck.... acts like a duck... it's a duck that had issues before it came to me. This wasn't exactly my first deal here, on ebay etc. My intent with this thread wasn't to have a lynch mob form, it was to alert people (as this forum section is here for) of a raw deal, and lets face it... people make mistakes, people forget.. Who forgets to send a box, scales, hardware, liners etc?... We're not talking "Oh crap, forgot the lanyard bead brother sorry..."

Call a spade a spade.
 
He offered a refund...you refused, what exactly do you want? Why did you start this thread before giving the seller a chance to make it right? This is over.
 
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