Unfortunately, I supported him before all the crapstorm. "Supported" might be an understatement. Hell, I probably put his kids through college.
I have owned dozens of Striders and M. Strider customs. At the time, they were exceptional, and not many were trying to compete with him except Ernie, perhaps. I now own only 2 - my SMF for sentimental reasons, and my custom Nightmare GB (one of two he made).
I never had any issues with customer service and spoke to Mick directly, on several occassions. He was also prompt to respond to emails.
Fast forward to today's offerings and market, Striders are worth no where near the value they command on the secondary market IMO. They are "ok" knives with "ok" steel and "ok" heat treatment by today's standards. The exception were the blades with HT by Bos. They were pretty nice.
Back on point - I never really liked the SnG for reasons already stated, primarily too much choil and the awkward handle to blade angle.
Pics of my Nightmare GB and SMF, just for reference: