Sal Glesser
Moderator
- Joined
- Dec 27, 1998
- Messages
- 11,677
Hi Sandman,
I don't think anyone means insult. The occurrence of a Military lock failure is rare, much less twice, so there are some that are surprised, including me. I don't think anyone is doubting that you had a problem. I would have preferred that you had sent the piece to me so I could determine the cause of the failure. Now I have potentially 2 Military pieces out there with a possible lock problem and there is little I can do about it. Perhaps the knives had been tampered with? Perhaps they were counterfeits? Perhaps they were part of another problem? We cannot know. Plus I have an unhappy customer.
sal
I don't think anyone means insult. The occurrence of a Military lock failure is rare, much less twice, so there are some that are surprised, including me. I don't think anyone is doubting that you had a problem. I would have preferred that you had sent the piece to me so I could determine the cause of the failure. Now I have potentially 2 Military pieces out there with a possible lock problem and there is little I can do about it. Perhaps the knives had been tampered with? Perhaps they were counterfeits? Perhaps they were part of another problem? We cannot know. Plus I have an unhappy customer.
sal