Spyderco quality control drop?

I just received 3 of the same knife from Knife Works (Super fast shipping as usual:) and they are very very consistent in grind and fit and finish and the best overall example of a military I have owned yet ( I possess almost all of the Military Exclusives and Sprints save the Cruwear).
Sal and Eric run a great company and have shown many times in the past that they value their customers and have bent over backwards on many occasions to do right by their customers as has Roger at Knife Works.
The thing I would encourage the OP to do is contact KW and/or Spyderco and I'm sure they will take care of him.
I just wish people would be more patient and methodical in dealing with disappointments- every manufacturer on earth suffers a slip from time to time. Give them the benefit of the doubt before you jump on the internet to complain. It usually just ends up with acrimony and accusations from all sides. Do unto others and all that…..
Good luck with resolution of your problem.
 
Heres my gripe, who in there right mind would do this to a new product? a rookie? shouldnt be allowed to work on sprint runs. a drunk over worked over tired quality control inspector? Whos inspecting the inspector?


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craytab said:
Thanks for the Pics. It helps a lot! I wouldn't be happy either. Knife works will take care of it. In the future, perhaps contact them or Spyderco first before starting a thread like this. And to the title, one bad knife does not represent a QC drop.
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I had contacted Spyderco and left a message in regards to quality control,and what makes you so sure it was only one knife?OP is for feedback not to label me and how fast most of you have jumped all over me and judged
 
You are making a general, statistical claim based on a sample size of N=1. Furthermore, stripped screws and off-center blades are not really hallmarks of "poor quality control" (e.g. how can you rule out the possibility the knife was tinkered with after it left Spyderco?). While I can empathize with your being upset over receiving an instance of the knife with these issues, I must point out that your argument is not a strong one. In my opinion, you are making a mountain out of a molehill because you are upset; when all you need to do is contact Knifeworks for an exchange or refund.
 
Mindiman said:
I had contacted Spyderco and left a message in regards to quality control,and what makes you so sure it was only one knife?OP is for feedback not to label me and how fast most of you have jumped all over me and judged
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This is what you said:

Mindiman said:
Got this mail call yesterday "Military C36GPGR 204P"and upon inspection today noticed the poor quality control in rushing to get this sprint run out,is this acceptable in a $200 knife? Knifeworks exclusive, the torx15 pivot screws are stripped and deformed, blade centering is off center
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You are making the claim that they are rushing to get the sprints out and the quality control is being impacted. You are making this wide sweeping claim based off of one instance. This is basic stats 101 stuff.

Further, I am not saying it was only one knife. I'm saying your opinion of the situation is based on only one knife. Big difference there. In reality, this is a production knife company. There are probably more instances of all sorts of issues. If you want perfect every time from every company/maker you will be disappointed. It will never happen. Not even from custom makers. Your expectations are too lofty. If you buy enough knives even from the best companies you will get a lemon or 2. Like I said, I would not be happy with that knife. I would be sending it back and asking that the replacement be checked. What I would not do is start a thread speculating about a very respected company's QC based on my one bad instance. It is a statistically inaccurate argument. Sorry if this seems like jumping on you, it is not meant to be that. It is more of a reality check. Think about this with logic and reason and I'm sure you will understand.
 
That would go right back in the mail if I received it like that.

Good possibility that they sent you a previously returned knife.
 
I own several Spydercos and I have purchased several knives from Knife Works and so far I've never had a significant problem with either one.

That said, I've seen several threads recently where someone receives a knife with obvious issues, and one of the big suspects is "a previously returned knife".

Shouldn't a dealer go over a returned knife with a fine tooth comb (so to speak) before sending it out to another customer? I am not referring to Knife Works or any particular dealer here (there are other well known dealers in the other threads I am referring to), I'm just asking the question.

Stays Sharp said:
That would go right back in the mail if I received it like that.

Good possibility that they sent you a previously returned knife.
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scoutchris said:
The stripped screws are the only thing I don't doubt. Spyderco has a horrible record of having soft torx screws that strip easily. It's the only knife manufacturer that I refuse to modify or disassemble because I have never once been able to disassemble and reassemble it without stripping a screw- on both processes. It's very frustrating, and the only thing I really dislike about Spyderco. That, and when I send it in to be reassembled they take off over 1/8" of blade stock sharpening it.

Either way, I still have a Delica in my pocket right now and a Manix 2 I bought from the factory in my nightstand.
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i don't think this is true! i have over 18 spyderco's in house,and the only problem i have had with the screws is on there value line,tenacious peristence ambitious line of knifes,probably because the screws on these are not heat treated!and i found out quickly you must use snug fitting torx bits to take apart any spyderco knifes,i also learned how to sharpen all my own knifes,thanks to the guys hear on this forum,saves me time/money!sit down and learn a hobby my friend...
 
scoutchris said:
The stripped screws are the only thing I don't doubt. Spyderco has a horrible record of having soft torx screws that strip easily. It's the only knife manufacturer that I refuse to modify or disassemble because I have never once been able to disassemble and reassemble it without stripping a screw- on both processes. It's very frustrating, and the only thing I really dislike about Spyderco.
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The only Spyderco I've had trouble with the torx screws is a Domino (slight damage to the pivot screw, but it is mostly cosmetic) and I've taken apart more than 20 of them without issues. I use Wiha torx drivers and that is a big help with smaller size torx and hex screws
 
I jumped in on this I'll explain myself . Blade forums has a lot of people that like to bash companies for really no reason at all some have bought fakes , others have damaged their knives and only after spyderco recieved the knife then the person would say oh I guess I goofed it up only when they are found to be at fault ,it happens a lot most of the time from people that are new .

I for one said what I said because I've dealt with spyderco and knife works many times . Sal has a heavy presence on here and he takes care of people.

Sure mistakes happen ,I have had a bad Mille but spyderco took care of it .

I still have my doubts that knife left spyderco like that. Not saying you did it .

That knife has passed through some hands before it came to you it could of been any of them. I just don't see spyderco sending a knife out like that when all they had to do was replace that screw at the factory . After all spyderco knows where or who these sprints are going to and surely they knew a screw like that would be sent back.

Op don't worry spyderco will take care of you .
 
NoFair said:
The only Spyderco I've had trouble with the torx screws is a Domino (slight damage to the pivot screw, but it is mostly cosmetic) and I've taken apart more than 20 of them without issues. I use Wiha torx drivers and that is a big help with smaller size torx and hex screws
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I've had trouble with a non USA made spyderco , I believe it was the loctite though and after I heated the screws up and broke the loctite I didn't have any problems .

Drivers play a part in this too. I have a set of craftsman torx drivers (black with green top) and they run a little bigger than most torx so if a t6 is needed I haft to try the t5 or use another brand . Once I got some quality drivers and stopped over tightening my screws I haven't had a problem with them
 
From my personal experience , Spyderco Has one of the best quality control in the production knife business. I own 26 Spydercos and l have never had an issue with any of them. One knife does not reflect a Company's quality control. Just send the knife back to Spyderco and they will take a look and fix ( or replace) it :) Everyone makes mistakes. Even a great company like Spyderco has the ( rare) slip up. In in those VERY RARE cases , Mr. Glesser usually takes extreme measures to see to it that the knife is repaired or replaced.
 
I've taken apart/adjusted tons of spydercos. Never had a problem with their screws.
 
I think one of the two screw holes on the backspacer of my new digicam/dlc millie got damaged because the screw wont hold tight. It is not the screw got stripped because all screws behave the same with that hole.
 
sharp_edge said:
I think one of the two screw holes on the backspacer of my new digicam/dlc millie got damaged because the screw wont hold tight. It is not the screw got stripped because all screws behave the same with that hole.
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I think that is one of the disadvantages of using an aluminium back spacer compared to the old plastic one with internal steel stand offs.
 
rje58 said:
I own several Spydercos and I have purchased several knives from Knife Works and so far I've never had a significant problem with either one.

That said, I've seen several threads recently where someone receives a knife with obvious issues, and one of the big suspects is "a previously returned knife".

Shouldn't a dealer go over a returned knife with a fine tooth comb (so to speak) before sending it out to another customer? I am not referring to Knife Works or any particular dealer here (there are other well known dealers in the other threads I am referring to), I'm just asking the question.
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I don't know about other threads.

I'm certainly not one to blame defects on dealers or anyone other than the manufacturer with no proof. To be clear, I didn't blame anyone in the first place. BTW, KW is my number one dealer and have spent thousands of my money with them.

Reason why I think that it's a good possibility is because of screws being stripped. I turned on my critical thinking skills for a moment.

Could it have been stripped from the factory? Absolutely... How Likely? Very unlikely from what I know of Spydercos and feedback from the forums through the years... In fact, I've never heard of a brand new Spyderco coming in with the screws stripped like that. Anything is possible though. I'm sure that Knifeworks inspects knives that were returned to them... So who goofed, Spyderco assembly/inspector, or KW inspector... Then again, why the hell would it leave the factory stripped. I mean it may come down to two possibilities... What are the odds :confused::yawn: That's not even accounting for the fact that we don't know the OP personally... Certainly another variable.

Add: There are certainly gray areas with returns where a dealer is caught between a rock and a hard place. What do they do with a returned knife that was not defective but isn't 100% mint anymore... Perhaps they charged the returner a restocking fee for the condition it came back in... Perhaps the returner was denied a refund but he/she filed a claim with his Credit card company... What will they do with the knife? Manufacturer won't take it back unless it is a verified factory defect....
 
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I can't possibly see how a clean, good quality torx fitting can get damaged when the matching size tool of good quality is used. The problem with torx is, in some sizes, the size below and above will fit, but not right. Also, some sizes of allen wrenches will fit a torx head. I've even witnessed people try and use flathead or phillips screwdrivers in torx and allen head fasteners. In all these cases, the fitting and tool will eventually get boogered up.

It would surprise me if any knife left spyderco in that condition, where they have all the proper tools, and trained people at their disposal.
 
Out of curiosity, is the pin after the pivot for the blade stop bar? My regular military has torx screws to hold the stop bar and only has a torx head for the pivot on the clip side.
 
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