Probably not the right thread for this but I didn’t easily spot a thread to comment about their service. As much of a CRK fan as I am, I have to say I’m quite unimpressed with my recent experience sending in my KA CF Inkosi Insingo to fix a very late lockup of nearly 95%, nearly touching the presentation side scale — nothing like what I’ve experienced with my other dozen or so Inkosis, 21s and 31s. The knife is NIB, and I wasn’t too happy to get nearly into an argument with two of the service reps who claimed it was within spec, especially since right after they received it, Peggy called me to confirm receipt of the knife and that she also noticed that problem right away and they’d be able to fix it. Now I have to wait 12-15 months to get it rebladed and it will just sit in my closet waiting for this service. Not really sure what I can do otherwise and I’m certainly not going to sell it to someone else to experience the same issue. Sorry for my venting but I really expected a whole lot more from them.