The Official ZT0562 Thread!! (FIRST LOOK)

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Therealtwitch said:
I called and asked the same thing but they said they couldn't honor it until they received the knife. They will only honor another's price when they have the knife.
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This is what they told me, but I did confirm that there are notes in their system stating the price match to Knife Center. I'm actually just find with my standard 562 at the moment anyways.
 
xICEMANx said:
Unless it's a limited edition I don't see a point in pre-ordering. Unless you want to pay more and wait longer :barf:
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Eh. It's sort of insurance - another option. You never know how these things shake out once they start to ship. For me, the worst case scenario is I have to mail back the pre-ordered knife because I was able to get one sooner or at a better price from another source.
 
Has anyone received a 0562cf from BladeHQ yet? It sure feels like I was lied to/ blown off by Eric from BladeHQ... It's frustrating thinking they may have sold some ahead of preorders, especially when these are becoming available from other vendors.
 
Just ordered my 562CF from House of blades. Good thing I got a warning from them to keep my ears out for any news on the 562 as they'd get some for sure. They don't take preorders so basically it's first come first serve.
Chances were they'd have the CF version once the 562's came out.

Wish I could pick it up but quite frankly don't feel like driving, and bit too busy with other stuff.
I will do an unboxing the moment it's delivered. Maybe tomorrow if it's shipped today since Im 40 minutes away.
 
willythekid said:
Has anyone received a 0562cf from BladeHQ yet? It sure feels like I was lied to/ blown off by Eric from BladeHQ... It's frustrating thinking they may have sold some ahead of preorders, especially when these are becoming available from other vendors.
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This was addressed a few posts back. Preorders will be filled before they are selling to the public.

Eurastus said:
I dropped by BHQ's retail store Friday afternoon. I asked them if they had set aside any 0562 or 0562CF knives for retail sale over the counter. They had not. The three guys behind the counter said all knives are going straight out to fill pre-orders in the order they were received. They will not have any for sale either in the retail store or online until all pre-orders are filled. If you happen to catch their web site displaying In Stock, and are able to complete an order before the system registers Out of Stock again, you will be placed at the end of the pre-order list and will receive your knife after all pre-orders are processed.

They explained that the In Stock flipping to Out of Stock status, that I and others have observed on their web site, is an undesired byproduct of the way that their web store software has to be manipulated in order to fulfill the pre-orders. The guy explained that as the order fulfillment technicians process each pre-order, they have to place one knife at a time into their inventory, then "purchase" it on behalf of the pre-order customer (thus removing it from stock again) as they go through the process to charge the balance on the credit card and get it out the door. They run through this process over and over again as they complete each pre-order....one at a time...all day long. The fellows expressed frustration with how the knives were showing In Stock periodically and causing confusion. They repeatedly apologized for the limitations of their system.

What they're doing sounds like a giant pain to me and not very efficient, and must be imposed by their order fulfillment system. It does explain perfectly what we see on their web site.

Even though their web site shows the knives are In Stock from time to time, they assured me the knives are not available for sale at this time. The guys would not sell one to me, even though I had cash money sitting on the counter.

One fellow said they had received 50 knives that morning (Friday) but had a pre-order list of over 400 buyers they are making their way through.

I do not believe they are letting anyone cut in line in any way....believe me, I tried.

Oh, how I tried.

However, with a waiting list of over 400, I think it will take quite a long time to fill all those orders...especially if they're only receiving 50 at a time.

Suppose ZT is shipping out these knives in batches of no more than 50 to their retailers. I don't know this is the case, but may be how they are rationing a scarce product.

I would think 50 knives would fill all pre-orders at some smaller retailers, and leave some knives left for over the counter sales. We've had reports of retail sales.

50 knives is obviously a drop in a large bucket for a place that does the kind of volume that BHQ does.

In my opinion, and from what I observed and heard at their sales counter, BHQ is being fair with their sales. I didn't want them to be fair and had hoped they'd let me cut in line. They did not.

In the end, I'm going to wait until BHQ has one in their retail storefront for me to handle before I buy. I recognize I may have to wait a number of months.

So be it. I'll have to be satisfied with my other ZT knives in the meantime.
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Luis G. said:
I could pick it up but lazy me. Besides I am not to terribly anxious for it, it's a production run so meh.
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Looks like you'll be getting yours way ahead of a lot of dudes who pre-ordered around here.

This is why I stay away from pre-orders.
 
Just ordered my 562cf from a Big Box store, decent price, free shipping. Not on our vendor list. I was on their email when in stock list, and just got the email an hour ago.

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Our deepest apologies for what appears to be a bit of a debacle. First and foremost we want to assure everyone that we are fulfilling all preorders first. No one is cutting in line. Preorders are all filled in the order that they were placed. In this situation our size seems to put us at competitive disadvantage- other companies appear able to fulfill their preorders and start selling to the public while we are still working our way through our preorder lists. If anyone wishes to cancel their preorders with us we certainly understand and we will be as accommodating as possible (please ask for a refund on your deposit!).

Eurastus has explained the situation correctly. As a preorder is fulfilled the knife is briefly put back into stock while that preorder is run. Yes, it is a cumbersome and inefficient design flaw in our system (something we are actively working to correct). If the knife were to be purchased on the website by another patron while it was "in stock" that order would either be moved to the end of the line or cancelled. Again, all preorders are fulfilled in the order they were placed.

Preorders were never meant to guarantee that that a customer would get the knife first. They are meant as a way to secure your knife in advance (we don't allow more preorders than the knives we have been promised). Obviously it's frustrating to see the knives available elsewhere and we absolutely understand that everyone wants the knife yesterday. So again, if you can't wait you are welcome to cancel your preorder.

Also, we will happily price match all ZT items ("in stock" or "preorder" items on competitor's websites).

Again, our apologies to those we have frustrated. Thanks for your understanding,

Cam
 
It's very nice that you posted this but why are you telling me different things on the phone?!? I've paid in full through you and was told you would not price match until you received a knife for me and then you would price match if I called. I was also on the first run of your preorders and am now magically not on the first batch
 
BHQ has always fullfilled every preorder that I have ever placed with them. Petience is needed. A few months from now dealers will have plenty of 0562cf in stock.
 
I hope that they aren't rushing these out the door over at ZT, I found some deep scratches on the right side of the blade where the edge ends. I imagine they were in a rush and didnt even look at the edge, or that the grinder/belt sander doesn't allow for the right side to be done all the way. Either way its going to bug me alot, at least I am not left handed.

You can only see the scratches when in the right light though, but I would expect if they have a decent set up that the person would notice that big of a grind difference :( Oh well more reason to sharpen it more often and use it harder.
 
@Therealtwitch

There was a misunderstanding with a couple of our customer service representatives. If you give us a call, we will process that refund for you no problem. I am sorry about that.

As to you being on the first batch, all I can tell you is that we are processing the preorders in the order we received them. Unfortunately we did not receive very many knives from Zero Tolerance in this first shipment.
 
RJ, tell me what you really think about the 562. Coming from you, I would have to assume it's worth the $200 price tag. Good to know for me, as I was waiting for the first wave to roll by and it'll be my turn. Nice picture as usual.
 
General 562 question here. Everyone seems to agree the 562cf is an excellent value for what materials are used (M390/CF). So in what circumstances would the regular 562 be preferred? For instance, if one was to put a knife to hard use would the CF model still be choice?
 
Comparison shot of the ZT 0562 and 0562CF.



I couldn't decide between them when I ordered, but I'm honestly thinking of keeping both!
 
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