Tilt arrived with rust spots

eternal10 said:
I hardly think he's nitpicking.He purchased a limited production High Quality knife and it arrived RUSTY. That is unacceptable
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Is that necessarily kershaws fault tho? Maybe the shipper let it get wet, maybe the shipping company got it wet. I agree he should handle this with Tomas or kershaw in general.
 
NightMare Silverado said:
Is that necessarily kershaws fault tho? Maby the shipper let it get wet, maby the shipping company got it wet. I agree he should handle this with Tomas or kershaw in general.
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Who said it was Kershaws fault...NOT ME...Maybe the mailman dropped it in a puddle. Who knows but he ordered a new knife and should not have to accept what he received.
 
NightMare Silverado said:
Is that necessarily kershaws fault tho? Maby the shipper let it get wet, maby the shipping company got it wet. I agree he should handle this with Tomas or kershaw in general.
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Just to answer this. The box was sealed and did not show any signs of being wet. The Kershaw box is immaculate, not even a bend in the box, and the knife was sealed in a bubble wrap bag. There was definitely no water in the equation from what I can tell. Plus there is still the fact that the rust was only on one side of the blade.

Also, with how fast these knives are being shipped and sold, I doubt the dealer had these knives for more than 24-48 hours.
 
It could have picked up the rust in transit, at the dealer's shop, or wherever. I thought 14c28n was supposed to be really corrosion resistant, but apparently something made this one rust. That isn't really the point. A $300 knife arrived in the buyer's hands with a problem. The only choices are: 1) send it back to the dealer 2) send it to Kershaw for warranty work 3) keep it and try to fix it.
 
eternal10 said:
Who said it was Kershaws fault...NOT ME...Maybe the mailman dropped it in a puddle. Who knows but he ordered a new knife and should not have to accept what he received.
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I swear that was supposed to be a multi quote but owell.

Ok Chevy again I'm not taking sides but trust me when I say moisture finds a way into stuff. The air inside my work was so damp from weather that papers inside desks felt wet. Again work it out with kershaw, fix it or don't its your knife and your call. Best of luck.
 
Now here is the thing...Could he return to the dealer since his attempts to rid the rust spots render it a 'Used" knife and many sellers won't take a knife back once it has been used.
 
Fanglekai said:
It could have picked up the rust in transit, at the dealer's shop, or wherever. I thought 14c28n was supposed to be really corrosion resistant, but apparently something made this one rust. That isn't really the point. A $300 knife arrived in the buyer's hands with a problem. The only choices are: 1) send it back to the dealer 2) send it to Kershaw for warranty work 3) keep it and try to fix it.
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As of right now, I'm trying to fix it myself. Soaking it in CLP again, and may try using a toothbrush on it instead of a paper towel. If that doesn't work, I'll look to Kershaw for some assistance if they can help. I do not want to send it back to the dealer unless I can have the knife replaced (don't see that one happening because of limited supply) or swapping for a 0560/0561 through them. I'll send them an email in a few minutes to make them aware of the situation as well.

Also, this brings back up my concern about the rusting with oil on the blade. How could this even happen? Did it rust in the factory before a coat of oil was applied? If not, how am I supposed to carry it in my pocket if it rusted that bad in a box covered in oil?
 
I would send it back - not sure you deserved the comment about it not being the knife for you. I would have the same issue you are at this point.
 
After another soaking of CLP and using a toothbrush, it's starting to get to an acceptable level. You can still see the spots, but the majority of them are no longer rust colored and blend in with the stonewashed finish. Here's the best picture I could get of it.

rustgoingaway.jpg
 
more like a brand new car with dirt on it. Production knives can all have F&F issues, spyderco sprint runs cost more $, but have the exact same quality as any regular production knife, they don't hand craft them. My tilt has the same uneven seam where the blade steels are welded, not worth mentioning to me. Just because the price is high its still a production knife, there are going to be variances. But the rust is not a variance, it can happen to any steel from any manufacturer at any price, it is not really kershaws fault that steel rusts. The conditions the knife was in after it left the factory are unknown. I guess they could have vacuum packed it. Anyway I'm sure kershaw will make it right. I wouldn't be excited about getting the knife like that either, but it seems like it could be easily corrected. Like I said I'm sure someone else would appreciate it even though some of you feel that anything less than perfection is unacceptable on a production tool. I would purchase the knife off you for price paid if you are interested.
 
The only way a collector can be certain to get that "perfect" knife, is to order at least 10 of them and keep only the very best.

You shouldn't lose too much money reselling all the others.


Leadfoot
 
pry said:
more like a brand new car with dirt on it. Production knives can all have F&F issues, spyderco sprint runs cost more $, but have the exact same quality as any regular production knife, they don't hand craft them. My tilt has the same uneven seam where the blade steels are welded, not worth mentioning to me. Just because the price is high its still a production knife, there are going to be variances. But the rust is not a variance, it can happen to any steel from any manufacturer at any price, it is not really kershaws fault that steel rusts. The conditions the knife was in after it left the factory are unknown. I guess they could have vacuum packed it. Anyway I'm sure kershaw will make it right. I wouldn't be excited about getting the knife like that either, but it seems like it could be easily corrected. Like I said I'm sure someone else would appreciate it even though some of you feel that anything less than perfection is unacceptable on a production tool. I would purchase the knife off you for price paid if you are interested.
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I'd venture to say that at least half of the purchases of this knife have been from BF or other knife enthusiast forums. Obviously it's going to come under more intense scrutiny than a normal production release. You're car analogy is also nonsensical, as dirt simply washes off, and the dealership always details the car before given to the purchaser. These rust spots will more or less remain permanent in the finish of the blade. Some of them can be taken out, as seen in the picture, but you can definitely still see them in the finish. Because I am a knife enthusiast, I don't want to let this knife go regardless of its shortcomings thus far. I'm doing my best to fix the issues myself, but it still makes me unhappy to receive the knife in the condition it was in as you can imagine. Yes I'm aware it's a production knife, but so is an SRM 710, and I'd bet you for $10 and being shipped from China, it'd arrive with no rust on the blade. But that's not the point. The point is regardless of the price, the maker, or the materials, it should not come pre-rusted. The fact that it was almost $300 just makes it worse for me because I'm the one that paid for it. It's easy to say I'm "nitpicking" when you're not the one shelling out the cash for it.

The knife blade had oil on it to prevent rust, and there was also a silical gel bag under the pocket clip as well. I just don't see how it could have rusted, it doesn't make sense.
 
eternal10 said:
Who said it was Kershaws fault...NOT ME...Maybe the mailman dropped it in a puddle. Who knows but he ordered a new knife and should not have to accept what he received.
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Come on man,don't blame it on the mailman.Try this,it's good for knives too.
[video=youtube;9p8pIHy2GRI]http://www.youtube.com/watch?v=9p8pIHy2GRI[/video]
 
00ChevyScott said:
What makes it "not quite right for me"? If you mean paying almost $300 for a knife that had about 100 rust spots on the blade brand new out of the box, then yes you may be right. Excuse me if I seem a little upset, but I am.

I don't really see how I could blame BladeHQ as I'm sure they were sold right after they received them from Kershaw.
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Well I mean this knife has some corrosion on it so it doesn't seem right for you, or anyone else.

Sorry you're upset, sorry the knife showed up the way it did. As someone mentioned in an earlier post, you can return it to your source, or send it back to us.
 
Thomas W said:
Well I mean this knife has some corrosion on it so it doesn't seem right for you, or anyone else.

Sorry you're upset, sorry the knife showed up the way it did. As someone mentioned in an earlier post, you can return it to your source, or send it back to us.
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Letting it soak in CLP and brushing it with a toothbrush seemed to take off most of the noticeable spots. If the rust spots start to come back, I will definitely send it in to Kershaw to have it looked at. Do you have an input on how it could've happened, especially to just one side of the blade? It was evenly coated with oil when I took it out of the bag, and there was a silica gel bag in there with the knife.

Also, any input on the noise the lock makes when opening and closing the blade? It's not noticeable when opening it using the flipper, but when closing the knife it almost sounds like a rusty gate hinge but not quite as loud. I've been trying to cycle it as much as possible to get rid of it. Another user suggested lubing the detent ball, so I may try that if I can manage to get any on that contact point.
 
Perhaps another avenue to take...I've used Henkel 553472 Loctite Naval Jelly Rust Dissolver on metal, but namely for motorcycle parts. Perhaps you could treat a section of the blade by applying it with a q-tip to see how it affects the stonewash finish. Once the rust is hopefully removed, use whatever you want to coat it. I've been using Johnson Paste Wax.
 
eternal10 said:
At this point i would just return it. I wouldnt want a brand new knife with rust spots on it.If you cant find another I'm sure i can part with one of mine if it helps you out.
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Damn.........that's nice of ya! :thumbup:
 
I wouldn't be happy with that either, but it's not like you can return it for a new one since they are sold out almost everywhere. Send it to Kershaw, they should be able to fix it or work something out so everyone is happy. Don't settle, if you can't get it perfect send it in. I've had the DLC and SW Tilt and mine were both flawless. That's a very nice gesture from eternal as well, you could send the tilt back to the dealer for a refund and take him up on that offer.
 
pry said:
I don't see anything worth complaining about IMO, I couldn't even see anything in the first pictures. The last one the magnification was finally enough that I could see it, but why not just fix it? Id just be happy that I got a tilt. Maybe you should put it on the exchange for what you paid, with full disclosure of its "problems". I'm sure someone would grab it up in a heartbeat and appreciate it instead of nitpicking it.
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Are you kidding???
:rolleyes:
 
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