Tips on selling knives?

holy shit. Ok I think everyone's got it. Kyley, although your tone has become caustic I hear you. But also, this really doesn't need to continue past this point.
I'd personally like to see this thread become a memory and would be in favour of locking it. Just sayin.
 
Dave Lisch gave me a piece of advice several years ago which i have tried to keep in my thoughts. It was, being careful what you say if it negatively affects someone's livelihood. His point, a maker has a right to earn a living. Do not dasparage a maker publicly, if you are merely expressing an opinion you hold. This is not the same as having a grievance or unfulfilled debts which are owed.
Another good word of advice i received from an old cowboy, "keep it positive"! I am as guilty as anyone of not following that mantra. But, there is hope.. Keith Montgomery was once a good advocate for the community of this forum. It is too bad he is no longer a voice here.
David
 
Mr Harris I did not see where Roger singled out any one maker for taking deposits he stated that he does not and for that matter nor do I believe in them. You actually made some very good points about taking them and all was well but then things went south.

But honestly did your vids get a little more play since this thread ? Come on tell the truth

Like I said any publicity is good publicity and making a splash on the largest custom knife forum going will garner some attention

Come on your obviously a pretty smart fellow you know what your doing and I see nothing wrong with it just admit since you and your buddy been playing around it's garnered you some attention

Sorry, I just wont admit to a fallacy.. that buddy is a customer who lives in USA, and I live in NZ. he has ordered and paid for $1500 of knives and is pleased with them.. Are you telling me any time a maker replies to a post from a customer or vice-versa that there is some selling tactic going on? no.. I dont think so.. I see posts here all the time where dozens of loyalists will pounce someone who they think offended a maker they like.. yet I have 1 customer come here and its some contrived planned thing..

as to attracting more play to my vids? I cant say.. Do you see a link to my vids in the signature line of my post like so many others.. do you see a link to my website anywhere? or even a link to my youtube channel in any of my posts? please.. if you have.. allow me to rectify it.

I dont mind attention.. but the reality is that my knives are not for the majority of people on this forum. that is abundantly clear by reading posts and knowing the market.. my market is very different (with some overlap).. but I dont take kindly to my customers being calls hayseeds, or any other form of deragatory tone because they are not members here.

Where Roger singled me out was the original out of context quote he made, and then demanded I answer..

If I say "i hate everyone who abuses children" and someone quotes "I hate everyone" over and over like a soundbite then this type of thread is exactly what happens.

I said I'd bow out before.. and I was stupid enough.. Yes.. Stupid (quote me at your leisure) to continue to attempt to rationalise things.. Now I'm sure Mr Garsson will wake up and read my post and get all offended like he intended to offend me and I'll take the flak for that too.. Its the newbies job to take flak right? its a forum.

I highly doubt any attention garnered here is good for me.. and i also doubt it will increase my sales.. non-intersecting business plan.

Thank you.. and take care.. this really got too far out of hand on all parts. I'll admit to the error of responding unkindly.. but not to defending slights given.
 
holy shit. Ok I think everyone's got it. Kyley, although your tone has become caustic I hear you. But also, this really doesn't need to continue past this point.
I'd personally like to see this thread become a memory and would be in favour of locking it. Just sayin.

I agree and I will outright apoligize for my tone. we all get it by now.
 
I am new here so my comments should be taken with a grain of salt. I too am an owner of Kyley's knives. The plural is correct and I am a repeat customer. I guess I could seem foolish for being willing to pay upfront for something that I have not received but when I made my first order, I had no thoughts about being taken for a ride. I had followed Kyley's channel and had conversed with him over time. I guess I would recommend that you deal with people you feel you can trust. If not why would you want to support them by purchasing their knives. Kyley is only making knives because he loves knives. This is a hobby for him. If you watch his video's it becomes quite apparent. I think people are a bit too quick to turn the "flames" on because of their love of blades and their opinion. Forums are not a perfect way to exchange differing views. I have been involved in these shouting matches for probably over 25 year dating all the way back to compuserve and fidonet. We have not made much progress on accepting other's opinions but then again if you live in the USA our leaders in Washington have shown us that face to face conversation doesn't seem to work much better. The other main reason that I am willing to pay in advance is really the willingness to invest in an artist. I don't want to convey the idea that I am a patron and definitely not a saint. :-) I am investing in Kyley so he can purchase equipment and materials. I want to funds in a place where I can watch a craftsman grow. Then again, I have to agree with mindsmirror in that these are probably I have ever used. They may not be pretty but they feel great in hand and an incredible tool.

I have put on my fireproof suite so I am ready for the flames. :-)
 
The fact that they have seen every piece of work I have made so far since joining that forum and they know the kind of work I do shows them whether I am likely to be sloppy or not. You buying from makers who you don't know whether their work is sloppy?

You honestly think that no collector has ever been disappointed with the excution of a custom order and found the work not up to par or not within the parameters of the order? We are talking about the custom knife field as a whole, here - not just my purchases or your knives. Why should the maker's promise to execute and deliver be inherently more reliable than the customer's promise to pay? That is what the one-sided demand for security presumes.

As to the rest... STeven and JoeP pretty much have a clear handle on what is going on here. As does anyone else with eyes to see. Should this thread ever return to its original subject, I am happy to discuss it.

Roger
 
Last edited:
Hi Minds,

I'd just like to point out that it's hardly surprising that a "custom knife entrepreneur" who is the field editor for two magazines and has moved "several millions of dollars worth of custom knives" isn't asked to put forth a deposit when dealing with clients

Please note, in my previous response to Kyley, I indicated that I had only paid Steve Johnson a $10 deposit (to get on his list) and had by my own doing (with out prompting from the makers) pre-paid for 2 knives. Now this was long before I was a Custom Knife Entrepreneur and Field Editor.

For full disclosure two years ago I did contact a tactical folder maker about getting some of his knives. He let me know that I would have to pay a 33% deposit per knife...and delivery would be 6 - 8 months. From purely a business perspective there is no reason to tie up my capital like that. One of the cornerstones of my business plan is the time value of money principle.

As his request for a deposit did not fit any of my 3 reasons for a deposit. I declined to place an order.

I understand both sides of the argument. When I first went full time I to was taking deposits. What I soon learned was, they just weren't worth the problems. The biggest problem being; when you have someones money it is their prerogative to check the status of the order anytime they want. Given the "fluid" delivery times of custom knife makers. I found checking order status was taking up a big part of the day.

Now you can tell a client the knife won't be ready until December....but don't be surprised if they are calling you in July checking in with "how is is going".

After a couple of those phone calls. The deposits were returned never to be taken again. :D
 
Hi Element,

I'm left wondering why the world of knife collecting is so different from any other contracting business.

Because knife collecting is not a business. For a large portion of the knife makers; knife making is not a business.

For those of us who have been active collectors for many years. It is not a matter of if you will get burned giving a maker a deposit...it is when.

Conversely for makers it is not a matter of will you get stiffed by a collector...it is when.

If you are going to use deposits to cover expenses that is fine...but it is a slippery slope. And if you think people have been harsh here....wait until you are a maker who doesn't deliver on a knife that has a deposit or been paid in full. Now that will turn into a cyber gang bang.

Oh and basically your career will be over.

Check out the Good Bad and the Ugly sometime.
 
I haven't been making knives very long, but I'll share what has worked for me. I'm methodical and number driven, so my approach may be different than some.

Before I started making knives, I made a business plan. Not a bunch of random musings, but a legitimate document capable of showing an outside party the specifics of the operation. If the document isn't of a quality that you could present to outside investors, it's probably not adequate. I then had one of my old college business professors look over it and offer suggestions.

As I started making different models, I set up a spreadsheet that would calculate a reasonable selling price and the profit for each blade. This was of course based upon material costs, consumables and a basic hourly shop rate. There are some other factors, but this establishes a baseline.

Otherwise, I focus on constantly improving the quality of my knives and keeping my customers happy!
 
I have apologized myself in this thread, to Mike Snody.
It is about accountability, my friend.

Thanks David..
I accept your apology and appreciate the message..
I usually send a gift along with my apologies just to demonstrate sincerity.
I love cuban cigars, fine coffee and stone crab claws..
Have a great day..
[youtube]-ojREf-ZGxw[/youtube]
 
Roger,
you should apologize to Kyley. That's all.. I am not going to rehash.
You have earned a place of respect here.. Time to show why, and your constitution, i would say.
- This is not an attack against you. I have apologized myself in this thread, to Mike Snody.
It is about accountability, my friend. To yourself, and respect to those who share this board.
Thanks,
David

*thanks Lorien

Again - you see one side of that story because that is your particular agenda - and has been for a while. I should apologize, but he shouldn't - even though he made a bunch of unsupported allegations. I am prepared to stand behind what I have said becuase it derives exclusively from his own posts which he re-affirmed. He hasn't had the stones to back up a single claim he has made about me. Of course you don't see that, because you see the world - and me - in a very particular way. As I said - with friends like you....

Carry on as you were - and have been for a while.

That's all.

Roger
 
No agenda Roger. - I had no stake in this to discredit or be unfair to you.
David
 
Well, it seems I'm a bit late to this party, but I'll admit that reading this thread has increased my ignore list by one. (and, it sure isn't Roger P.) ;)

Maybe this has already been posted, but I keep thinking back to some words of wisdom given to me by Jerry Fisk himself. Jerry once told me, "the hardest knife for me to make, is the one I've already been paid for"
 
David - your actions consistently speak to the contrary. Danbo - better late than never. When Fisk talks, people should take notes. He didn't get to be where he is by dumb luck.

Roger
 
Jerry once told me, "the hardest knife for me to make, is the one I've already been paid for"

- would this apply the same to a knifemaker whose normal method of production is making knives in batches?
David
 
HI David,

would this apply the same to a knife maker whose normal method of production is making knives in batches?

Only if they were all paid for before hand. Whether it is one or five Jerry's word's would hold true. Maybe even more so since the maker would be sitting on even more money.
 
Well, it seems I'm a bit late to this party, but I'll admit that reading this thread has increased my ignore list by one. (and, it sure isn't Roger P.) ;)

Maybe this has already been posted, but I keep thinking back to some words of wisdom given to me by Jerry Fisk himself. Jerry once told me, "the hardest knife for me to make, is the one I've already been paid for"

Jerry sounds like he must work with a different ethical model than some other folks. Personally, I'm far more likely to get something done quickly if I know someone else's money is in my hands. Not that I wont get something done for you if you don't pay until it's done, but if you give some kind of initial funds to me and I say I'm going to do something, I will do it as quickly as possible because I am more obligated by the fact that I am holding some sort of collateral. These people who are trying to say that once a maker takes a 10-20% deposit for a knife that then it becomes difficult to finish the knife are rather interesting. I can't follow the logic there at all. There is still 80-90% of the money remaining for the maker to obtain, first of all. So even if it's purely a reward based argument and not the least bit morally based, it still stands that the maker has very good incentive to make the knife, as the vast majority of the money has not been obtained. Secondly, any maker with a decent set of ethics is going to realize that the customer has entrusted them with resources and that they need to deliver the goods. If you're the type of guy who takes a 20% deposit and then runs off with the money and no longer has any incentive to finish the project, I'd almost want to say you have some kind of addiction problem. Any normal person is going to see that there is still 80% of the cost of that knife that they can make by simply finishing the knife. This deposit also helps lower the cost of the knives for the customer (If you actually need me to explain why, I can), which is a point nobody has seemed to be willing to address.

The people who keep parroting this "the hardest knife for me to make, is the one I've already been paid for" crap are committing straw man fallacies. The reason being that Kyley never suggested full pre-payment, he said he takes a small good faith deposit. Other people brought that idea into this thread, not Kyley. At one point he did state that a customer VOLUNTARILY paid in full on knives he was ordering, but Kyley merely mentioned this to demonstrate that there are plenty of people who do actually trust him. From what I recall, he said this after certain individuals became hostile. He NEVER requires anything near full pre-payment on a knife.

There's also this convenient forgetting about the fact that his business operates through Youtube, not the forums, and is an almost entirely international business. Very few customers are from his country. Also, very few customers actually call Kyley on the phone because of the costs and hassle involved. The overwhelming majority of orders Kyley gets come through the internet, which creates a very specific situation for him which is simply being ignored in this thread from what I can see. That issue is the fact that he is sometimes contacted by children and other individuals who cannot pay. He has no way to know who is pulling his leg and who isn't. Simply talking to them over the internet doesn't necessarily help and it's extremely time consuming. The best way to weed these kinds of people out in his case is to simply require a good faith deposit. If you don't like it, don't buy his knives. From what he's been telling me the past few months, too many people want them anyway. He has to regularly turn down orders and is actually in the process of reducing his output. The fact that people keep building these straw men to knock down rather than actually reading what is written is very unfortunate. I've also known him to return deposits on several occasions when people fell on bad luck and had to cancel an order, even after he had started making the knife; something he didn't have to do. In general, he is a person of very strong moral character. Anyone who knows him will tell you this without hesitation. He has demonstrated this very kind behavior time and time again. My point here is simply that he's not some nasty guy who goes around "demanding" full pre-payment and taking people's money. He's demonstrated repeatedly that he is ready and willing to refund deposits even when he doesn't have to. The deposit is more about the good faith gesture and reducing cost for the customer by allowing him to buy in bulk.
 
Last edited:
Let's seeeeee ---- who am I going to respect after the above dialogue from mindsmirror? Do ya think I'll respect mindsmirror or anyone who is his friend? Betcha I won't, not when he seems to demean one of the greatest living knifemakers in the world (who, in addition, is one of the finest guys I ever met).

I'm wondering if he even knows who I mean!

Best regards,

Bob Betzner
 
Back
Top