creativeguy
Gold Member
- Joined
- Apr 4, 2009
- Messages
- 2,751
For the most part I have had very good success using USPS. I do have an issue right now that is just plain lousy though.
I mailed a pocket knife to Russia via Express Mail with "pocket knife" as the description on the Customs form. After the knife failed to be delivered, I filed an insurance claim with USPS. Now several weeks later I received a letter stating that they were denying my claim because I had mailed an item prohibited by Russia and they quoted the following:
A pocket knife does no even come close to fitting any of the descriptions above and "pocket knife" is the exact description that I used on my Customs Declaration and Dispatch Note.
USPS has accepted my payment for their insurance numerous times but when it comes time to pay out they're really grasping at straws to get out of their end of our contract. I'm very disappointed and have written a letter appealing their decision but I do not have high hopes.
I mailed a pocket knife to Russia via Express Mail with "pocket knife" as the description on the Customs form. After the knife failed to be delivered, I filed an insurance claim with USPS. Now several weeks later I received a letter stating that they were denying my claim because I had mailed an item prohibited by Russia and they quoted the following:
Country Conditions for Mailing | Russia
Firearms of all kinds, including parts thereof, ammunition, swords, cutlasses, bayonets, lances and similar arms.
Firearms of all kinds, including parts thereof, ammunition, swords, cutlasses, bayonets, lances and similar arms.
A pocket knife does no even come close to fitting any of the descriptions above and "pocket knife" is the exact description that I used on my Customs Declaration and Dispatch Note.
USPS has accepted my payment for their insurance numerous times but when it comes time to pay out they're really grasping at straws to get out of their end of our contract. I'm very disappointed and have written a letter appealing their decision but I do not have high hopes.