WARNING: Issues with cvuicich, ja2072, was: What does LNIB mean?

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Hello formates I have recently sold a knife here on the exchange and when the buyer received it he wrote me and stated

"Hey man. I am not at all satisfied with my purchase. The pocket clip has several scratches on it. There are chips in the blade and scratches on the body. You sold it as LNIB!
I don't want to cause a big issue here on the forum but this is no bueno."


I responded "You have my full attention. What separates LNIB from NIB? Would "like new in box" be the same as almost new? and brand spanking new would be NIB? "

He then responded by saying "I can assure you if you put it up for debate on the forum, you won't find the masses agree with your description. I have filed a claim with paypal and will pursue this further with them. Thank you."

I listed the knife as LNIB not NIB, I have full intention of doing the right thing here so what do you guys describe a Like new in box item?

Im somewhat disappointed that the buyer has immediately filed a claim on paypal.
I have ask the buyer if sending money as a discount to him would make him satisfied.

Here is the listing: http://www.bladeforums.com/forums/s...-SOLD!-Priced-DROP!-Microtech-DOC-LUDT-Scarab
and here are the pictures he sent to me describing his disapointment: (His pictures)




I dont recall the scuff on the side and my pre-shipping pictures dont show it. The marks on the clip were there, this I know, and the blade rolling/chipping... I dont know, looks like skin left from feeling the edge? Im giving the benefit of the doubt to the buyer here.
Need your guises opinion here.
 
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To me, "NIB" means the knife is newly acquired, is in the box, has never seen any use or been carried. Some might say that it should only be used for knives which have never been sold in a retail environment; the person advertising it as NIB is advertising that the buyer will effectively be the first owner.
"LNIB" means you are saying it is "like new", but previously owned. Never used, in the same condition you purchased it in, still has the box etc.

Both indicated that there should be no signs of wear that didn't originate from the manufacturer.
 
NIB means just that. New, never new or carried. LNIB may have been carried or lightly used, but has no signs of it. Your buyer may be picky but I agree that the knife in your pics is not LNIB.
 
Thanks guys, this is exactly the feedback I was hoping for. thank you. LNIB to me has been a product that is not brand new (NIB) I want nothing more but to please the buyer here.
 
Wrong section.

LNIB can mean whatever you want. I would prefer an actual description and pictures over a meaningless acronym.
 
Its groovy that you want to clarify the terms, and make the buyer happy. Good for you.

In my view:

NIB = actually new, and never fondled. Maybe taken out of the box once for pics, and that's it.

LNIB = looks like a brand new, virginous NIB knife, but the owner has flicked it open 145 times while watching ESPN. The seller could pretend that its actually NIB, but doesn't.

In my view, if there is even the slightest bit of wear anywhere on the knife, it is not "like new" and therefore cannot be LNIB. It is "unlike new", because new knives are 100% perfect, or at least as perfect as they came from the factory.

Rock on.
 
LNIB should still have no signs of wear or use. There appear to be signs of wear or use here.

I don't think your buyer is wrong to be annoyed.
 
My definition of LNIB would be a knife that has been carried/used but shows no signs that is was carried/used.

Yup. Dings in the edge to me is used/carried, not "like new".

But I also examine all pics provided as well and ask for more if I need to get a better look at a particular area. One person's idea of LNIB could vary widely from another's. A lot easier to field questions before rather than dealing with a headache later.
 
LNIB to me means a knife that shows no signs or being carried or used but has been taken out of the original packaging. The knife in the pics is not IMO LNIB.
 
Like new in the box for me is opened, looked at and/or given a good feel up. I'd even go with carried showing NO signs of wear, even on clip corners.

Finished corners and edges are so easily exposed from even just going in/out of a pocket a few times. Then again, sometimes they are like that from factory. Not a big deal if I'm going to carry it, but I'm not a collector of things that collect dust either.

If any finish flaws, I wouldn't put LNIB. I'd put something like 99%-95% with a detailed listing and photos of any flaws.

Hope things work out.
 
The buyer has now responded to my offer of $100.00 to resolve this misunderstanding......and says he agrees.
 
To me lnib should mean its brand spanking new, no marks or wear or lint etc and never carried or used to cut anything etc...the only difference between it and one sitting in stock untouched at the manufacturer or dealer is that you owned it and took it out of the box once or many times. Just didnt use it or carry it to make carry and use marks.

Once it has wear and use marks, no matter how insignificant, it can't be called like new in the box as it isnt like new in the box.
 
It doesn't sound like you deliberately misled anyone and I think it speaks to your character that you are seeking opinions and trying to make it right.

When I have sold knives online (not on BF) I have always given a prospective buyer a very detailed description of every flaw or irregularity that I could find, as well as explained the circumstances under which I owned the knife (collection piece, user, bought for the purpose of resale etc). That way the buyer can make an informed decision and the worst likely outcome is you walk away without a sale but increased trust.
 
I agree with others. LNIB is just like New in Box. The pictures you posted in this thread do not show a a knife that is Like New
 
'Like new' is like a display model: sure it's not damaged nor does it look anything but new, but it certainly has been handled enough to not be considered 'new'.

I'd say don't use LNIB or NIB, but rather describe your knife in words and detail any issues with it. Catch-all acronyms just lead to confusion and disappointment.
 
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