Wow Wolf...Sounds like you really have a problem....
Are you sure you got an, "I don't understand email"
Sure it was not an, "I am astounded...What do you want to be satisfied?" email...
Are you sure you got " No Response"...Maybe you really got a prompt response to all your troll like emails....Even the one where you threatened a "Flame War" because you found a cheaper price at your "LE" distributor...
Are you sure the "forumite" did not offer you your choice of new and unused multi-tools, by model, and you had no prefrence...
Are you sure the "forumite" did not ask "What do you want to be satisfied?", in response to your child like email...
Maybe the "ripoff" goes by "NRA" standards on descriptions...not everyone does, but maybe he does...
If he expected "very good" and got a "broken tip" on one blade, he might think "You" are the "Ripoff"...
But it might not be worth a "Flame War" to him to whine about it...
Especially if he had already sent, by priority mail, the multi-toll...
Maybe you should look up "NRA" standard "Very Good"...It applies to firearms and edged weapons...Was you description accurate?
Maybe he took you at your word, if you said, " A deal is a deal, Thanks", in response to his email asking, "What do you want to be satisfied?"...And then reading your post above...He might have been really surprised to see you TROLLING here to find someone to agree with you...
I would urge anyone who is interested, to do a search and decide for themselves who here is displaying TROLL LIKE behavior...
If this "Ripoff" aksed what you wanted to be satisfied, and you responded with a "Deal's a deal, I guess, Thanks" email, and then "went a trolling in the GB&U"...He very well may not respond to you in the future...He may be one of those guy's that tries to ALWAYS do what's right, until he understands he is dealing with a slug...
That would be my response...

...Jared...out.