weird noise coming from ZT 0560 *Normal for this model*

frenchmade said:
This knife store stopped carrying your knives recently, not "a few years back."
You've made a number of assumptions here: one, that I was referring to you. And two, the specific store I was talking about.

Look, I'm not trying to be hostile here, and I would really appreciate it if you did the same. But the fact is, that the topic of Kershaw customer service was addressed in this thread. So what I'm saying is relevant. If the OP is trying to inform himself here on the forums, then he should get both sides shouldn't he? Isn't that fair?

furthermore, it should be obvious by now that there are in fact problems. If I was representing a highly-regarded knife company and something negative was mentioned about its poor customer service, then I would certainly be more interested in trying to mitigate the problem, rather than aggressively shutting down the customer. And yes, I am a customer. I have several Kershaws. Some of which I like very much.

But I don't represent a large knife company like Kershaw, so what do I know, right?
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This is not about you though. Start your own thread.
 
I'd say. I didn't even know they are active in the forums until recently. Still very happy. I'm chomping at the bit waiting for my knife to return.
 
duro said:
I'd say. I didn't even know they are active in the forums until recently. Still very happy. I'm chomping at the bit waiting for my knife to return.
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It pays to research. This place has been around over 14 years.
 
I'll chime in on the 'rattle' in regards to the closed blade stop pin. I can definitely verify that the 0560 stop pin floats, I've looked closely at the pin and you can see marks where the pin has rotated showing slight wear all around. I find that to be a positive feature as wear just doesn't happen on 1 part of the pin, but spread out throughout the life of the knife. As far as a rattle, I liken it more of a 'tick' sound as another poster mentioned. More of a tiny vibration if that makes any sense, at first I wondered where the heck that was coming from and eventually realized the stop pin thing.
 
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