What is with A.G. Russel?

A.G. offers quite a bit that no one else offers.
-His website offers a lot more information on each knife than you can find anywhere else.
-The knife catalog is very well done.
-He offers products than no one else carries.
-He has other websites, all of which offer high quality merchandise.
-He treats his customers as well or better than anyone else.

I don't always buy from A.G. If his price is significantly higher than another reputable dealer's, I'll probably buy from the other guy. However, A.G. and his company are a class act in a world where that is becoming increasingly scarce, and I'm willing to pay a few extra dollars because I appreciate that.
 
A different vernacular used as a joke is no proof of understanding or courtesy when dealing with people of different backgrounds ... son.
 
severedthumbs said:
its okay akadave, it happens. there was good commentary here. just sift through the fanboy stuff and you will find it.
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My goodness, is it hard talking to us from such a high horse? Son?

You keep saying that paying for good service is like paying for an extended warranty when people have pointed out over and over that it is nothing like that at all. Warranties deal with what happens after you have bought the produce, good service encompasses that and everything that happens before you pay, also.
 
c00per said:
My goodness, is it hard talking to us from such a high horse? Son?

You keep saying that paying for good service is like paying for an extended warranty when people have pointed out over and over that it is nothing like that at all. Warranties deal with what happens after you have bought the produce, good service encompasses that and everything that happens before you pay, also.
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I could give a crap what happens before I pay, for christ sake its an online purchase. So thanks for proving my point.
 
Jeez idiots....This is about the most pointless thread I've seen on Bladeforums.

If you don't like the combination of price, selection, warranty and customer service that AGR provides...then don't buy from them. If you do, then buy from them.
 
I'll offer another point.

I got into the world of knives as a boy, through my father. My first memories of a knife picture are from reading my dad's AG Russell catalog. I remember things like asking Dad why some knives were $80 and some knives were $20, and learning about quality, style, and value.

For me AG Russell is a part of the history of knife collecting, and bridge to both my father and my beginning in knives.

I don't buy a knife from him every month, or every year. But I look, online if I haven't ordered from him recently, in the catalog if I have. Every month, every year.

And I probably always will.
 
severedthumbs said:
I could give a crap what happens before I pay, for christ sake its an online purchase. So thanks for proving my point.
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perhaps you should.

what other dealer sends out catalogs many times a year?

how many other dealers send our military personnel packages containing dvds, magazines, mp3 players?

how many other dealers provide substantial discounts for military and leo?

how many other websites offer as much info, not only about the knives themselves, but about steels, grinds, etc?

how many other dealers are regulars on the forums and spend their free time responding to silly threads questioning their integrity?

ag russel devotes much time to not only making thier customers happy, but making their customers stay.
 
MORIMOTOM said:
perhaps you should.

what other dealer sends out catalogs many times a year?

how many other dealers send our military personnel packages containing dvds, magazines, mp3 players?

how many other dealers provide substantial discounts for military and leo?

how many other websites offer as much info, not only about knives, but about steels, grinds, etc?

how many other dealers are regulars on the forums and spend their free time responding to silly threads questioning their integrity?
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While this is all very outstanding qualities that AG does possess and I have never questioned that. None of that is an influence in my determination of where I will purchase a knife from. So I guess that falls on deaf ears as they say.
 
Falls on deaf ears? You really aren't paying attention. All through this thread people have been saying that the point the original post misses is that no one has to buy from A.G. Russell. Buy it if you like it and are willing to pay the price. If not, shop somewhere else.

Thanks for reinventing the wheel.
 
akadave2 said:
Others showed the thin skinned nature of many people today who are easy to outrage and I find humorous to bait.
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The OP posted for moderators to close the thread. That a last refuge of a person who knows their argument is weak. The last sentence is what I suspected. AKA Dave is nothing more than an internet troll.

Again, he states "who are easy to outrage and I find humorous to bait".

http://en.wikipedia.org/wiki/Internet_troll

I don't know this boards policies towards trolls who outrage members of all sorts with deragotory threads towards one of the finest members and most loved members here, but I know this, AKA Dave isn't cool in finding humor trying to take AG Russell and his catalog down a notch for his personal twisted humor.
 
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My friends,

You have no idea how grateful I am to Dave and Thumbs. I have always known that I have lots of friends to defend me when I need it, but, to have so many people tell me and the World, WHY they care. I will use this as a valuable resource for the people who will carry on this business when Goldie and I can no longer do so.

I hope that you will thank them for bringing out the folks that make the A. G. Russell name mean what it does.

I am proud that at least one person mentioned the 15,000 or so packages we have sent into the middle east.

Thanks to you all, I will take a look in the morning. A. G.
 
Silverdagger said:
I don't know this boards policies towards trolls who outrage members of all sorts with deragotory threads towards one of the finest members and most loved members here, but I know this, AKA Dave isn't cool in finding humor trying to take AG Russell and his catalog down a notch for his personal twisted humor.
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Threads like this will never be able to hurt the reputation of a dealer with the strong moral fiber, ethics and honesty of A.G. Russell.
 
I wonder if Dave and Severed leave the customary 20% tip when dining at a restaurant , or is that outside of their standards ?

Threads like this will never be able to hurt the reputation of a dealer with the strong moral fiber, ethics and honesty of A.G. Russell.
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Well said Keith !
 
I would just like to say that as a member of the military and a new member to these forums I thank AG, and just made my first purchase which will end up beating the competition. I would have even been willing to pay a little more knowing that they back their products no matter what and that they support my brothers ans sisters in arms.
 
AG absolutely has product found nowhere else. Also there is the bonus of getting knives in stock that usually have to be ordered months in advance. I guess my original post was WAY too simplistic. I have purchased from A.G. Russell more than once in the past. No problems whatsoever. I have purchased from other knife purveyors on the web as well and had an identical experience for the most part. I also just took advantage of a manufactureres warranty to fix a screw up of mine that I would have never ever asked a retailer to cover. Other than that the one inconstant that I have had when choosing a online vendor for my knives and knife supply has been price.

So yes, A.G. Russell offers premium products with great service. So do other vendors. That being the case, if I know what I want, know what to expect and have confidence in the manufacturers warranty, Im going to go with price. If A.G. is the only place to get a particular knife, I will get it from his online shop.
 
Silverdagger said:
The OP posted for moderators to close the thread. That a last refuge of a person who knows their argument is weak. The last sentence is what I suspected. AKA Dave is nothing more than an internet troll.

Again, he states "who are easy to outrage and I find humorous to bait".

http://en.wikipedia.org/wiki/Internet_troll

I don't know this boards policies towards trolls who outrage members of all sorts with deragotory threads towards one of the finest members and most loved members here, but I know this, AKA Dave isn't cool in finding humor trying to take AG Russell and his catalog down a notch for his personal twisted humor.
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Man, take a Midol and have a beer....Jesus:barf:
 
I've spent quite a bit of money at AG and don't regret a dime of it. Service is top notch with some unique stuff to be had.
 
So what, AG is higher on some tactical knives he seems to carry as a sideline? He doesn't do the volume on those sorts of blades some places do, with lower prices. He doesn't even carry all the knives made by the few brands of tactical he does carry. I never looked at AG Russell's as a bare bones online dealer of just tactical blades. He's been around way too long and didn't establish his business on that principle or sort of knife in the first place. My Dad got his catalogs way back in the 80's and ordered high grade collectible slip joints from him that couldn't be found easyily anywhere else. (and believe me my Dad would not have ordered if the price had been more than what they were worth) Nobody has the absolute lowest price on everything made. There's always reasons for that, such as what the dealer specializes in and volume they sell.
Another thing, how many of these low price Internet leaders have had trouble delivering what you pay for? I used to think a few that charged well less were OK, only to now see their names here in the GBU as slow to deliver or not delivering at all. This is a real problem and seems to be getting worse not better, to the point that we (my Dad and I) don't consider buying from more than just a few dealers. I really see no reason to worry if AG has a few tactical knives a few bucks more than somebody else. You can buy where you choose and justify why you do to yourself.
 
MORIMOTOM said:
perhaps you should.

what other dealer sends out catalogs many times a year?

how many other dealers send our military personnel packages containing dvds, magazines, mp3 players?

how many other dealers provide substantial discounts for military and leo?

how many other websites offer as much info, not only about the knives themselves, but about steels, grinds, etc?

how many other dealers are regulars on the forums and spend their free time responding to silly threads questioning their integrity?

ag russel devotes much time to not only making thier customers happy, but making their customers stay.
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Like severedthumbs said, this are all excellent qualities.

But none of these have an effect on me. (personal)
I've also got their splendid catalogue.
(Send to Europe !!!!)
A real beauty, but I really didn't need it.
When you're a knifenut you already know all the knives and the info from the endless surfing.
I must say I also never bought a knife magazine, can spend that money on commercials what you can find on the net for free.
(I must sound very cheap, but prefer spending it on knives)
And if your persisted you can also find the knives elsewhere.
Kellam for ex has also some knives who look to be offered no where else, but some searching and you can find them at other sites in Europe.
Of course this demand efforts some aren't prepared to do, for others part of the fun.

What I'm saying is that I have a very great respect for A.G.
They do offer great services for those who have a need for it.
This tread shows A.G. has a lot of faithful customers and this threat will probably lead to more.
But I really don't see the reason of this threat in the first place.
A.G. runs his business like he wishes and does it very good.
If it's not your cup of tea, fine, so you buy somewhere else.
(btw title should be changed)

It comes all to personal preference, after 7 pages it's clear the different points of view can't be united.
 
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