Why Is It So Hard To Purchase From Busse?

Sorry... Waters don't have much churn to them tonight so I strayed to my other home away from wife.. I mean home!:D
 
Listen I just got off the phone with Lexi who answered after the first ring and immediately gave me an update on my order. Otherwise I'm at a loss for words on the situation you've described. Absolutely no problems for me. You'll get proper service I'm certain.
 
I've called several times, at different times over a few days, not to mention all the emails and email accounts and still nothing. I'm guessing if I do get through to someone, I'll have to order for a third time.

The more I hear how easy it has been for others is only making me think more that I'm being ignored. At this point it's more than just a glitch. Someone is not doing their job.
 
CrazyJ777 said:
I've called several times, at different times over a few days, not to mention all the emails and email accounts and still nothing. I'm guessing if I do get through to someone, I'll have to order for a third time.

The more I hear how easy it has been for others is only making me think more that I'm being ignored. At this point it's more than just a glitch. Someone is not doing their job.
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Have you tried today since Hindsight posted last night, or is this comment based off previous attempts?
 
Patience, Justin. Patience. You've made your point and the wheels are in motion now. You've just got to give it a little more time to work itself out.
 
CrazyJ777 said:
I've called several times, at different times over a few days, not to mention all the emails and email accounts and still nothing. I'm guessing if I do get through to someone, I'll have to order for a third time.

The more I hear how easy it has been for others is only making me think more that I'm being ignored. At this point it's more than just a glitch. Someone is not doing their job.
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Justin,

Please call the office at 419-923-6471 or e-mail me direct lexi@bussecombat.com. I promise you that customer service is not ignoring you, we are always here to help. :thumbup: Call us as soon as you are able, I have good news for you regarding your order.

Thank you,
Lexi
 
Lexi said:
Justin,

Please call the office at 419-923-6471 or e-mail me direct lexi@bussecombat.com. I promise you that customer service is not ignoring you, we are always here to help. :thumbup: Call us as soon as you are able, I have good news for you regarding your order.

Thank you,
Lexi
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this sounds like a winner:thumbup:
 
Was pretty easy for me, I just entered my info on the website, got my confirmation email, and now am waiting a few weeks.

Besides, it's now obvious that multiple Busse employees are very interested in taking care of you, so I'm sure all will be well :)
 
Wait......you have to "call" them? I thought everyone was in the "Busse -O- the Month" fan club. They just automatically send you one each month to try and you send back what you dont want and pay for the ones you do.......

Or is it just me
 
Gravelface said:
Wait......you have to "call" them? I thought everyone was in the "Busse -O- the Month" fan club. They just automatically send you one each month to try and you send back what you dont want and pay for the ones you do.......

Or is it just me
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How do i downgrade to the "one" a month club?
 
This thread is a proof that busse Crüe drinks too much during normal business hours. Call in 2 weeks
 
amdmaxx said:
This thread is a proof that busse Crüe drinks too much during normal business hours. Call in 2 weeks
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I think its more proof that some of the customers actually drink more than the crew;):D
 
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