a bit of a strider upset... :(

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If I sell a knife I have made, the buyer will be happy. If he is not happy with the knife and points out flaws, they will be fixed or the blade returned. We are not talking about a used condition knife or secondhand market. We are talking about a "new" knife that obviously should have failed quality control measures on at LEAST three points. The stamper should have made a judgement call, the person putting the horrid misplaced spine gouges should have cuaght it, and certainly an overheated tip on a knife made to withstand abuse should have been a deal breaker.

If you dont want your knives to be considered under the public, eye, you shouldnt be selling them to the public.

If you don't want buyers to purchase from dealers, you should not sell your knives to dealers.

Are you really saying that buyers should not expect quality on the knives YOU sell to dealers, rather than to them directly?

If you are implying that possibly this left the factory as a "second" and re-sold, you should state so.

Im sorry, but as a maker, seeing that response from the man whose name is on the knife pretty much sealed the fate of me ever considering purchasing one.

It disturbs me the defects left the factory on a 300$+ knife. If that 300$ knife is machine made and not custom, it should at least be free of machining defects. If all us makers had to do was produce knives that cut and didnt need to pay attention to detail, our lives would be a lot easier.

Part of selling knives is understanding that once they are out there, people will talk about them. You of all people should know that and be HAPPY people are talking about your knives. Dont praise positive reviews and scold those posting negative things about the knives.

If it were me, I'd check up o how that left the factory, and make it right. A public display of a maker standing behind every piece that bears their name stamped on it will speak more volumes than the negative coming from this man's experience.
 
Mick Strider said:
This is absolutely false.
The fact that you got a damaged knife, in no way means our product is going down hill. Especially considering you didn't buy it from us.

You can feel free to send in your knife, and we'll take care of it.....or you can stay here, on a forum we don't belong to, and talk about how our gear sucks....

It really depends on if you want your knife corrected or if you want to talk smack about our gear.

You decide.

m
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:confused: Mick did you read his post? He never said your gear sucks.
 
Wow Mick. That is a surprising response.

That same attitude is what got things all wound up around here before in your forum bud. I see things have not changed much.

Your post was just fine until these comments really soured it good.

Especially considering you didn't buy it from us.

or you can stay here, on a forum we don't belong to, and talk about how our gear sucks....

or if you want to talk smack about our gear.
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Where did all that come from? Granted there were some posts here that were less than praise for the condition of this knife but not from the owner of this knife. He was simply stating his feelings in a courteous manner.

You are correct he did not buy it from you. But the place he bought it didn't make the knife. You did. Come on man! I'm just shocked that you can have that attitude in this community and have the following you do. Amazed is a better word.
 
Are you suggesting the dealer did this? Or maybe your customers should no longer buy from dealers if they want a decent kknife?
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No im not. I like people going to our dealers.

This knife was not purchased through our dealer network.

This knife is at LEAST second hand....who knows how beat the thing is. It may have even been gifted to someone....i have no way of knowing becuase it was not purchased through our dealer network.

If i purchased a knife second hand.....or a gun or a car, i would contact the manufacturer and ask if there was some way to take care of a problem, which there always is with us even if you go the thing second hand, rather than go to a forum and talk about how the manufacturing of ten year old gear is going down hill.

But thats just me....

you all do what you want.....


The problem here is not that your gear sucks! It sucks when you get a product that is not 100% of what it is supposed to be. I dont know much about you or your products but when I pick up 2 knives for a basic visual inspection and they both fail it there is a issue of what you let out the door. I wouldnt even bother to comment on this matter if it were not for the fact you market towards soldiers as a first class product at a premium price and somehow you let flawed blades into the market.

I will add I checked out a couple fixed blades and they looked fine. The only problems I saw were the locks on two folders. I do think your attitude sucks though!
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That means a lot coming from you.....oh thats right...your no one.
Lick my sack loser!

m
 
Mick Strider said:
This is absolutely false.
The fact that you got a damaged knife, in no way means our product is going down hill. Especially considering you didn't buy it from us.

You can feel free to send in your knife, and we'll take care of it.....or you can stay here, on a forum we don't belong to, and talk about how our gear sucks....

It really depends on if you want your knife corrected or if you want to talk smack about our gear.

You decide.

m
.
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Wow. Just WOW! I can't believe you just posted that! I'm floored!

Guess what, you just lost my business permanently. As I said earlier in the thread I had considered buying a Strider, but after seeing this there's no way. The guy has legitimate concerns about your product, asking if he should just deal with it or send it back to have the problems corrected and you post here with that kind of tone. I can't imagine that you're going to win much business like that.

I just don't understand this. Here you are a guy that makes what seems to be a high quality product, and when something presumably slips through the QC cracks you get on the poor guy who bought your defective product instead of trying to make things right. Simply amazing.

Edit: after reading the post above mine I'm having trouble believing that this guy is who he says he is. Either he's an internet troll, or they just don't want business.
 
Mick Strider said:
That means a lot coming from you.....oh thats right...your no one.
Lick my sack loser!
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Congrats. You not only make ugly knives, they also reflect your business style. Good to see you are consitent in your attitude even if your knives seem to come out all over the place.
 
wow, strider does suck... no one that would want a return customer would talk like that... it's just bad business....
 
Mick Strider said:
No im not. I like people going to our dealers.

This knife was not purchased through our dealer network.

This knife is at LEAST second hand....who knows how beat the thing is. It may have even been gifted to someone....i have no way of knowing becuase it was not purchased through our dealer network.

If i purchased a knife second hand.....or a gun or a car, i would contact the manufacturer and ask if there was some way to take care of a problem, which there always is with us even if you go the thing second hand, rather than go to a forum and talk about how the manufacturing of ten year old gear is going down hill.

But thats just me....

you all do what you want.....




That means a lot coming from you.....oh thats right...your no one.
Lick my sack loser!

m
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Why don't you calm down and explain your points in a rational manner. Like; why do you think it's second hand, damaged etc. I'm sure many of us would like to hear them rather than being all defensive and rude about it. You are really acting like a 10 year old and making a bad impression with many folks that may be considering buying knives from you. There is no reason for this to become a mud slinging contest.
 
:(


so.. steeladdictionknives is not a strider dealer? i did not know that. i guess that changes things.
 
Midget said:
:(


so.. steeladdictionknives is not a strider dealer? i did not know that. i guess that changes things.
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I don't really see how that changes the fact that it made it out of the shop. Which is why I was asking for his take on the knife, rather than just yelling at people and having an attitude.
 
Dealers selling second hand knives as new is not unheard of. In fact there was a thread a while back about a dealer selling used CRK as new. Similar circumstances, buyer was surprised by problems with his "new" knife. Turns out it wasn't new after all.

There was a huge thread about a bali in GBU too, that basically was a delaer issue.

This is probably a legitimate issue, I think all people should start asking the dealers they buy from (for high end knives) are they new stock from the manufacturer or used/returned/consignment. Unfortunately I don't think you can ASSUME highend knives your buying are new and without problems, I think you have to specifically ask.
 
DaveH said:
Dealers selling second hand knives as new is not unheard of. In fact there was a thread a while back about a dealer selling used CRK as new. Similar circumstances, buyer was surprised by problems with his "new" knife. Turns out it wasn't new after all.

There was a huge thread about a bali in GBU too, that basically was a delaer issue.

This is probably a legitimate issue, I think all people should start asking the dealers they buy from (for high end knives) are they new stock from the manufacturer or used/returned/consignment.
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This is true, and was also on my mind, but I think Mick could handle it a little better.
 
Mick Strider said:
This is absolutely false.
The fact that you got a damaged knife, in no way means our product is going down hill. Especially considering you didn't buy it from us.

You can feel free to send in your knife, and we'll take care of it.....or you can stay here, on a forum we don't belong to, and talk about how our gear sucks....

It really depends on if you want your knife corrected or if you want to talk smack about our gear.

You decide.

m
.
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Wow, I can tell you really care about your product and customers. You sound really tough too, I bet you work out. I'm going to buy a strider as soon as possible. :rolleyes:
 
First step maybe is to ask a refund from the dealer....

Next step is to send it to the maker.

Used or not....the knife looks to have the factory edge....and I seriously doubt was "restamped" with the Strider namestamp by anyone other than the manufacturer.
 
DaveH said:
Dealers selling second hand knives as new is not unheard of. In fact there was a thread a while back about a dealer selling used CRK as new. Similar circumstances, buyer was surprised by problems with his "new" knife. Turns out it wasn't new after all.

There was a huge thread about a bali in GBU too, that basically was a delaer issue.

This is probably a legitimate issue, I think all people should start asking the dealers they buy from (for high end knives) are they new stock from the manufacturer or used/returned/consignment. Unfortunately I don't think you can ASSUME highend knives your buying are new and without problems, I think you have to specifically ask.
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Dude, even if the knife isn't new, unless the person who owned it first stripped the finish off of it then stamped it wrong and messed up the grooves on the spine then refinished it in exactly the same finish Strider uses the knife is defective. C'mon...they stamped their *NAME* wrong...shouldn't that be a sign?
 
Holy Crap! I showed my wife that last reply and her response says it all.

"Geez, when I'm that way I have my hormones to blame, what's that guys excuse?"

I have no answer. Maybe take a pill or something.

Midget, I wouldn't bother with Mick. Just get in touch with the place you bought it and ask for a refund and let them deal with him. Save yourself the hassle. That or just keep it and chalk it up as one of those things in life that happens I guess.

STR
 
STR said:
I disagree with the thought that he shouldn't post about it in public before talking to the maker. That has nothing to do with it. The maker should expect public scrutiny IMO.
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I completely agree...I hope they do make good on it- but even so its a pain in the ass to have to follow up on such a purchase- Its supposed to be right the first time for the price. I've purchased various pistols- I bought a kel-tec and had to send it in- and they were wonderful about it- and for the price I didn't mind-if I had to send a Sig or H&K in...different story...
 
Lick my sack loser - Mick Strider

Wow Mick, that's some vocabulary you've got there. That's OK though, you're 'Hardcore' :rolleyes:

There are simply so many makers who turn out stuff of better quality and even when they do screw up, they don't tell you to "lick their sack". Its a wonder this guy stays in business. Although I am well aware that a few of the really close followers tend to think that buying the knife makes them feel more manly themselves and actually gets excited when they see their hero use clever phrases like 'lick my sack'.
 
wow...just read the second half of this post...that response seems...well...childish at best...particularly from someone who is in the business of selling knives. Honestly I have always been equally annoyed by the Strider detractors ("I bet he's never even run black ops in Indochina" type crap that showed up on that "other" forum...) that stuff made me want to buy strider knives just out of opposition to their stupidity...now I guess its evened out... the poor guy buys a crap knife that clealry came out of the factory at least somewhat in that condition- unless somebody is running around with a "strider" metal stamp...so maybe it left the factory under your auspices or maybe you have someone in the factory who is sneaking out rejects and selling them- either way the ultimitate responsibility lies with the maker, as it is their reputation that will suffer. I'm sure a hearty "WOW- don't know how that made it out- we will surely replace such an abberation" would have done a hell of a lot more for your following than an instruction to taste your testicals...
 
Ok, I just called Strider Knives (760) 471-8275 and talked to whoever answered the phone. He said that Mick isn't in today and that they don't know if this is actually him posting. The guy was kinda gruff, which I guess is understandable since I was calling and asking about an internet forum, but he said he would check the thread out and let us know if the guy registered as Mick Strider really is him, of just some random douche.
 
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