A Flaw in the Heat Treat? Or something else?

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My opinion of BRKT is rapidly changing... It's too bad, I love their designs
Sell the Recluse and move on to another maker. But, please tell me if you find a maker that doesn't have failure problems. If one hasn't had a public failure, give it time (and production). Considering the large number of knives that BRKT produces, failures are not a lack of care, but more of a statistical eventuality.

You will find their warranty and customer service to be spot-on. Not as verbose as some, but they fix what is wrong, without any questions or argument.

I'd say see how BRKT comes through for you and then post your impressions. The cart is getting a bit before the horse here.
 
Sell the Recluse and move on to another maker. But, please tell me if you find a maker that doesn't have failure problems. If one hasn't had a public failure, give it time (and production). Considering the large number of knives that BRKT produces, failures are not a lack of care, but more of a statistical eventuality.

You will find their warranty and customer service to be spot-on. Not as verbose as some, but they fix what is wrong, without any questions or argument.

I'd say see how BRKT comes through for you and then post your impressions. The cart is getting a bit before the horse here.

A good warranty is fine and dandy but I'd rather have a knife that doesn't fail me to start with. I've seen 3 damaged/broken Barkies in recent posts on this forum, that's a little too regular for me to have confidence in their product. If I was looking for a knife just to be used for skinning or food prep then they would probably be a great option but for hard use I'm not sure anymore.
 
Yeesh, guys.
Yeah, barkies are ground thin. Most of their models are not specifically designed for hard-use woods knives. They also use some steels that aren't exactly what I would call hard use steels. But I know that going in before I buy one.
They make about 25,000 knives a year by hand. It would be news worthy if a quarter of their yearly production was failing. A few failures when pushing them isn't unreasonable if you ask me.
Send it back, get if fixed for free. If you don't like it after that then put it up for sale and get your money back or close to it.
I don't get all the negative press that seems to pile up when any knife fails.
I happens! We live in a not so perfect world.
Iz
 
A good warranty is fine and dandy but I'd rather have a knife that doesn't fail me to start with. I've seen 3 damaged/broken Barkies in recent posts on this forum, that's a little too regular for me to have confidence in their product. If I was looking for a knife just to be used for skinning or food prep then they would probably be a great option but for hard use I'm not sure anymore.
Three turned up through searching out of how many knives? Thousands? :jerkit:

You are missing my point. The percentages are wildly in BRKT's favor. We're not talking about 1% failures... but less than a percentage failures. If you are going to bad mouth that (which you have done), I'm not quite sure what your expectations are. I doubt any knife-maker can have 100% success rate in heat-treat and grind. If you think otherwise, you're getting a little glossy-eyed about a favorite maker.

Send it back, get if fixed for free. If you don't like it after that then put it up for sale and get your money back or close to it.
Exactly. Take care of the issue... if there still is a problem, then air your dirty laundry.

Reign in the horses and douse the torches... no need for a BRKT witch-hunt. You lads are just getting a little excited about flinging some mud.
 
I currently own 9 Bark River knives and once managed to very slightly roll an edge on one (my fault, I was batoning the blade on a knife that was 12c27 steel and happened to find a piece of fine stone embedded in the wood). Mike Stewart took the knife back, had it refinished and shipped it back to Ireland at his cost. I'd say he lost money on that knife at that point but still stuck to his cast iron warranty without a quibble or asking his customer to cover the international shipping cost.

Comms may be stoic in nature but as Bindlestitch pointed the guys at BRK turn out 25000 knives a year by hand (around 68 per day). Mike Stewart responds to all queries on warranty himself and I'd wager that you'd be hard pushed to find a more rock solid warranty anywhere in the production knife field.
 
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I'm sorry to see that this knife had troubles. Good to see mike has handled it too. I grind my knives thin too. They cut better that way. No expense was spared in steel or HT on these. Steel isn't perfect. Lifes that way. Replace and move on.
 
A good warranty is fine and dandy but I'd rather have a knife that doesn't fail me to start with.

Yeah, exactly.

To the guys saying put away the pitchforks... you might change your tune after spending a lot of money on a big name knife, only to have it crap out on you while carving a freakin' stick. The bottom line is, I'm a poor student, and it took some saving up to get this blade. There was a lot of anticipation and expectation. I had my eye on the Recluse ever since I saw the first prototype's picture posted by Andy. And then I finally get it all those months later, and a little knot in a twig defeats it. That, my friends, is disappointment.

To have to send it in to be reground is silly. Now I have to pay for postage to another country, and wait a week or two just to get my blade back. This shouldn't be happening out of the factory at all, especially at the price tag of a BRKT. Yes, they make a lot of knives. But what about quality control? A company with such a highly praised reputation is expected to be quality across the board. However, as others have pointed out, there have been quite a few cases of failing blades recently. Who knows how many others aren't reported? How many are bought as display knives, and don't even get the chance to fail? This shouldn't be happening, PERIOD. Not with that price. Not with that reputation.

As I said in an earlier post, Mike over at BRKT is great. He's a fantastic businessman and does his customers a great service. There's no doubt in my mind that he works hard. It's awesome that BRKT is willing to fix up their knives, and they have a good warranty. But that doesn't change the fact that they sold me what is, in my eyes, a faulty product.

Criticism is NOT a bad thing, guys. It leads to improvement.

If you guys are still interested a couple weeks from now, I will update again when I have received my knife. It's going in the mail on Monday.
 
Here is the point guys. When I buy a knife for a certain purpose the damn thing should not fail!!! I know crap happens but lets get real here.
I have yet to have any issues like the OP has had with my $100 ESEE. I have yet had any problems with my Busse's. A friend of mine has A LOT of Busse's and they have been to hell and back. No Bark River could with stand what his knives have been through but then again my ESEE has.
I'm not slamming Bark River because I own many have have been happy for the most part. I love them because of their warranty. Only if their knives could be as good as their warranty.
I went hiking/camping about 2 years ago for 9 days. We trekked about 13 miles and had a blast out in the woods. I ended up breaking a knife battening it through a small tree trying to take the small tree down. I have no idea what happened but all I know is I was left out there for 5 more days without a knife except my folder. That pissed me off something fierce. I am not going to say what brand knife it was because knife nutthuggers are some of the most unreasonable people on earth. But hey the knife had a great warranty.
My said friend with all of the Busse's had a great time during the rest of our trip since his Busse laughed at everything we put it through.
 
....If you guys are still interested a couple weeks from now, I will update again when I have received my knife. It's going in the mail on Monday.

I know I am interested in the follow up to see if it was simply an edge ground too thin or a poor heat treat.

If it turns out to be a too thin an edge, I'll also be interested to see if those who have jumped on the "bandwagon" to bag the heat treat will acknowledge they got it wrong :eek:




Kind regards
Mick
 
Let me get this straight, BRKT, has around a very low failure rate and people are losing faith in them because of 3 or 4 knives failing recently out of thousands? That is unrealistic in the extreme. Stuff happens. That's like going on the forums of a software company and seeing 50 people all having the same issue. It seems like it's a huge problem until you realize that 90 million other people are NOT having this issue.:yawn:

How do you propose they increase QC? Have an employee baton EVERY knife through frozen knotty wood? That is stupid and shows your lack of business sense. Yeah, it's possible to do, but the cost of the knives would skyrocket. I agree it's a PITA to send a knife in for repair, but at least they are willing to fix it in the first place.

Pitdog, as far a being concerned about your knife failing on a trip, it 's YOUR responsibility to test the knife prior to the trip to be sure there are not any defects in the blade before you bet your life on it. That is just common sense with any of your gear, nothing is failsafe or foolproof.

this whole thread is a bunch of huey as far as I'm concerned. Get over it and move on.
 
Pitdog, as far a being concerned about your knife failing on a trip, it 's YOUR responsibility to test the knife prior to the trip to be sure there are not any defects in the blade before you bet your life on it. That is just common sense with any of your gear, nothing is failsafe or foolproof.

this whole thread is a bunch of huey as far as I'm concerned. Get over it and move on.

Good point and in reality that is what I always do.

And yeah this this thread is a bunch of huey !:D
 
I am sorry....I was away from the forum for a few days.

This does happen. The deflection is a quality of A2--it does that rather than chipping. It is not a big deal--just send it in and they will fix it. If they don't fix it to your liking, I will replace the knife.

Shoot me an email with how much it cost to send it in and I will give you a credit on my website for the shipping.

Bark River makes great knives. That is why when Andy and I started working on this project we wanted them to make the production knives.
 
G'day Pit

A good warranty is fine and dandy but I'd rather have a knife that doesn't fail me to start with. I've seen 3 damaged/broken Barkies in recent posts on this forum, that's a little too regular for me to have confidence in their product......
I'm not familiar with 2 of the recent posts you are referring to, but I am aware of the topic where TwinBlade recently posted the pic of the Broken Golok (http://www.bladeforums.com/forums/showthread.php?t=781644&page=3 )


:D

golok.jpg


I don't recall Twin blade making any mention of when the picture was taken, but going by the fact that there is snow in the background of the picture my guess was at the latest it would have been last winter (haven't you guys just finished summer?).

So, it would seem to me that at least one of the mention "recent" problems isn't so recent afterall :D




Kind regards
Mick
 
G'day Pit


I'm not familiar with 2 of the recent posts you are referring to, but I am aware of the topic where TwinBlade recently posted the pic of the Broken Golok (http://www.bladeforums.com/forums/showthread.php?t=781644&page=3 )





I don't recall Twin blade making any mention of when the picture was taken, but going by the fact that there is snow in the background of the picture my guess was at the latest it would have been last winter (haven't you guys just finished summer?).

So, it would seem to me that at least one of the mention "recent" problems isn't so recent afterall :D




Kind regards
Mick

True Mick although I just meant the issues were presented in recent threads, not necessarily in recent times.
 
I am sorry....I was away from the forum for a few days.

This does happen. The deflection is a quality of A2--it does that rather than chipping. It is not a big deal--just send it in and they will fix it. If they don't fix it to your liking, I will replace the knife.

Shoot me an email with how much it cost to send it in and I will give you a credit on my website for the shipping.

Bark River makes great knives. That is why when Andy and I started working on this project we wanted them to make the production knives.
That's very kind of you. I don't think it should cost TOO much to ship, so I'm not going to worry about the costs so much.... but thanks for the response. KSF remains my favorite online vendor because of things like this. You guys rock.

I don't know about the rest of you, but I'm constantly amazed by the commitment and general friendliness of the people involved in... well, knives, on this forum and others. Hell, here's a recent example: I had just broken a Ka-Bar, and made a thread asking for suggestions on a replacement, when out of nowhere the freakin' chief engineer (or some similar title) of Ka-Bar knives responded with an address, telling me to send it in to be replaced! I was not expecting that kind of response. I didn't end up sending it in, as the broken blade still holds sentimental value (my first knife... sniff), but still. I didn't even know my basic little Ka-Bar has a warranty like that. So, what I'm trying to say is that all you knife guys rock. Especially Andy, for letting all this "huey" go down in his forum! :p

Anyway, I think I may have been a bit harsh in my earlier posts... but I wont lie, I was disappointed. I'm sure the tone of this thread reflects that. People tend to get very defensive when something they love is "attacked" in any way - and for good reason.

I didn't intend for that to happen. I just wanted to know how to fix my knife, and now I know. So that's a success. I will put the knife through some hard use when I get it back - things I expect a blade like that to do - and see how it handles things after its been reground. I'll make sure to update here.

Thanks again for all the help to those of you posting here.
 
G'day NC

....Anyway, I think I may have been a bit harsh in my earlier posts... but I wont lie, I was disappointed. I'm sure the tone of this thread reflects that. People tend to get very defensive when something they love is "attacked" in any way - and for good reason.....
To be honest, I could sense your disappointment from your first post.

Understandable too, when you have probably based the spending of your hard earnt cash on the reputation built up by knife nuts on the internet ( I remember what it was like being a student :D ).

Without wanting to sound like an older smarta$$, you'll come to realise that anything that involves humans is not perfect and irrespective of what the product is, there will always be one that slips under the QC radar. That's why warranties exist :thumbup:

IMO, what is more important is how the warranty claim has been handled.

With enough experience under your belt, you'll probably end up doing what I do & tailor the edge of any knife you buy (irrespective of who makes it), to suit the way you use a knife before you use it. :D




.... I will put the knife through some hard use when I get it back - things I expect a blade like that to do - and see how it handles things after its been reground. I'll make sure to update here.
I sincerly hope you do :D

Although as an outdoorsman, I would like to ask you a favour.

I really am not interested in how it will chop cinder blocks (as there's none of them in the bush overhere :D) and I'm definetly not interested in it being able to disect a bullet in flight lol :D




Kind regards
Mick
 
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