A little dissapointed....

Thalestin said:
No need to bash me, not really needed or appreciated. Its not so much I am dissapointed with the knife, more that I sent it in for a fix and it came back the same way as I sent it. Had I been told that the uncentering was within spec and told that, i would have lived with it. True, I would have likely sold the knife, but I wouldnt hold it against CRK. I like how CRK has kept in touch with me, and I was called by CRK but I cant phone home back till I get a new cell next week (the voice piece got destroyed in the wash =P). Getting a personal call means a lot to me, and by no way do I think CRK is a crap company or they make crap knives. I got a bit unlucky and mine is a bit uncentered. Im a little anal with these things, but it functions fine. It does all the things a knife should do, but id like mine with a centered blade. Ill be getting a new phone after the holiday so CR will phone me back then. Ill let you know what he tells me. I think ill be told that some knives just arent perfect, and I agree. Life will go on, I more started this post as a vent, sorry if I have offended anyone. It wasnt my intention, was just letting out my frustration is all.
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I had a similar experience on my small sebenza I purchased about 2 months ago. My blade was off center, not quite as much as yours, but noticeable. After spending the previous few months doing the research and having everyone say how perfect the knifes are, I was a bit shocked and disappointed with mine. When I e-mailed CRK, the response from Heather (I think) was to send it in but it may not be able to be fixed. A few days later, I received a phone call directly from Chris (pretty cool) saying that he made some adjustments, but that the knife is handmade and sometimes the blades are not perfectly centered. When I got the knife back, the blade was about the same. I was really impressed about the phone call, but not too impressed about the results.

After messing with the knife a bit, i figured out how to get the blade centered. I just loosed the pivot and the 2 frame screws. Then put a thin piece of cardboard (from the back of a yellow lined note pad) between the blade and frame which pushed the blade in the opposite direction. I then tightened everything and the blade is now centered, and the knife seems to open as smooth as before.

I will probably need to repeat the process every time I take the knife apart for cleaning, but at least now I am satisfied.
 
its all about money. probably costs crk $40 to make a new blade that would be centered. but why spend that $$$ when it still works within spec.

funny to me is the 3 different damascus blades I own made by devin thomas are all perfectly centered. and I can switch out blades to different handles and they are still centered.

thats why I invested in crk knives.

I feel for the op.
 
=Voodoo= said:
its all about money. probably costs crk $40 to make a new blade that would be centered. but why spend that $$$ when it still works within spec.

funny to me is the 3 different damascus blades I own made by devin thomas are all perfectly centered. and I can switch out blades to different handles and they are still centered.

thats why I invested in crk knives.

I feel for the op.
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Did you get those from CRK or directly through Devin Thomas?

CRK is putting a Damascus blade in my Mnandi and I was wondering what alternatives there are other than CRK due to price.
 
SteelSnob said:
Then what are you doing here? Go to BM's forum. It's obvious you just want to come here to complain about a knife you don't understand. You don't know what you're talking about. Dude get a life! I've been reading your posts and you're always talking crap about stuff. It's not our fault you're a miserable bastard. And BTW congrats because you're the first person to ever be put on my ignore list.
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LMAO...it must be so frustrating to lack the intelligence to reason through an argument with logic instead of resorting to school yard name calling. Good luck with that :)
 
bigmark408 said:
Please help me to connect the dots...how many 90 dollar BM's will you buy before you figure out that you can buy one CRK and call it quits?
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Many people, myself included, collect knives. It isn't a matter of necessity.

bigmark408 said:
I am assuming by your call sign that your 23 years old (although many here may think your younger), I will give you the benefit of the doubt.
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No, the number is not my age. I'm considerably older, but that was a cute attempt at an insult nonetheless :thumbup:
 
Thalestin said:
It was just natural flaw, at least thats what I was told. I was not charged for any of the work they did do. Apparently they worked to fix the centering problem but I dont see any difference to what it was like when I sent it in.
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What exactly is a "natural flaw" in a man-made object? Do you have a wooden Sebenza?
 
Thalestin said:
I have posted pics a month or so ago when the original problem arose. Ill post them again for you guys. Hope this helps illustrate (sorry for the poor quality)

sebfix.jpg


sebfix2.jpg
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I would have a problem with the first pic.It must just be the angle of the pics between pic 1 and pic 2.
 
SteelSnob said:
Do you have more than one handle? I have heard because of the tight tolerances that there are problems when you try to switch out blades and handles that weren't fitted to eachother by CRK.
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i didnt have any extra parts. the tension opening the blade was tighter on 1 and looser on the the other, but it wasnt enough to be a safety concern and i havent had any issues.
 
Didn't you mess this up when you reassembled it? That's how I understood your last thread about the off center issue.
 
sleevefullofaces said:
Didn't you mess this up when you reassembled it? That's how I understood your last thread about the off center issue.
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keep in mind that the OP just got it back from CRK, and the blade was still off-center.

if CRK cannot reassemble it w/ the blade centered, then it implies there is something fundamentally wrong with the geometry of the knife.
 
Well, I decided to get another Sebenza (2nd one I have owned) and will make another post about that. But in regards to this post, I am happy I got one with a centered blade.

What I do not understand though is why CRK would even let a knife leave the factory with a blade that is not centered. The reputation of the Sebenza as being as close to flawless as you can get for a 'production' knife is WHY people are willing to pay the huge premium over other quality knives. At very least, a Sebenza with a flaw like that should be sold on their website as a 'factory second' for a reduced price.

As others have stated in the post, if this were any other folding knife it wouldn't be much of an issue. But the fact is, Benchmade for example, has a reputation for offering very high quality products, but isn't known for having the tightest tolerances in the industry.

Just my .2 cents.
 
ExMachina said:
keep in mind that the OP just got it back from CRK, and the blade was still off-center.

if CRK cannot reassemble it w/ the blade centered, then it implies there is something fundamentally wrong with the geometry of the knife.
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I think he said it was centered prior to his takedown/reassembly though didn't he?
 
Every company makes mistakes in QC but CRK wins the quality manufacturer award almost every year for a reason. I believe they make far less mistakes and have much greater product and CS than any other production company. I'm sorry to hear about people's offcentered blades. I had the same problem and they fixed it so I feel fortunate. Now whenever I buy a knife no matter what company makes it I ask the seller to check it and makes sure the blade is centered,no blade play etc and it works out great.
 
SteelSnob said:
Every company makes mistakes in QC but CRK wins the quality manufacturer award almost every year for a reason. I believe they make far less mistakes and have much greater product and CS than any other production company. I'm sorry to hear about people's offcentered blades. I had the same problem and they fixed it so I feel fortunate. Now whenever I buy a knife no matter what company makes it I ask the seller to check it and makes sure the blade is centered,no blade play etc and it works out great.
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Still no excuse for CRK to send a kinife back and say it was a natural flaw.

I don't even know if i beleive this story as there may be more to it. I guess a call to CRK with reference to this thread might clear some things up.
 
I have two Large Sebenzas, one Small, one Unumzaan, and one Mnandi.

I bought the first large second-hand and sent it back to CRK to have the blade and handles polished and the blade re-sharpened. I received a personal phone call from one of the ladies there. She was extremely nice and actually suggested that I not spend the money to re-anodize - that I would probably find that the polishing would take care of it. (She was right and saved me money I was happy to pay them.) I wouldn't call the turnaround particularly speedy, but it wasn't unreasonable and they kept in communication. The handles and blade came back looking like new for $40 or $50, but the blade wasn't anything like razor sharp. (I didn't complain, though.)

The Sebenza blade left me centered and came back centered. I ended up taking it apart to lube it later, though, and had much more trouble getting it back together than I expected. The tolerances are so close, it almost "snaps" together. My blade was off-center the first two tries, but it was perfect on the third. (Maybe something like that is going on with yours.) The other three CRKs came to me NIB and were perfectly centered.

I think CRK knives are great, but I would be very unhappy if I had to create my own cardboard washers to get everything back together. I can't imagine CRK would be happy about that either. Do I understand properly that they've said an off-center blade is okay? That just doesn't sound like their reputation and my own (limited) experience.
 
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as for the brokerage fees you can request for your money back and say it was only getting repaired..... they will refund your money..... the same thing happened to me......... i dont know if this has been mentioned.
 
colubrid said:
Still no excuse for CRK to send a kinife back and say it was a natural flaw.

I don't even know if i beleive this story as there may be more to it. I guess a call to CRK with reference to this thread might clear some things up.
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I agree that natural flaw thing sounds weird. I thought he said it started off centered but after he dissasembled/reassembled it is when it happened.

I have learned not to jump to conclusions about CRK after that one guy recently claim his week old sebbie was messed up and CRK called him a liar, wouldn't fix it etc. Then CRK posted the pics of the knife's condition and it was wrecked.

So I don't know for sure. I know the blade was off center on mine pretty bad and they fixed it.
 
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