All That Is Survive! Knives, Post Here Reopened

[UffDa]

There was only 200 preorders done for the GSO 3.5 line.

I believe is incorrect. As I remember the wording, only the first 200 will be numbered. I do not believe that the orders were limited to 200.
I'll see when I get mine. As usual, I could be wrong.

Here is the exact wording.

By getting involved in the SURVIVE! preorder program, you’re helping us pioneer new designs and in exchange you’ll get a numbered (first 200 knives), first production knife, at a steep discount.
We do the best we can but sometimes production delays happen, so we would advise you not to place a preorder if you absolutely need it for an upcoming birthday, holiday or trip.

 

[willythekid]

I think some people here are quick to judge.

Our home burnt down march of last year and I had a GSO 4.1 on order. I made the necessary arrangements to cancel orders because funds were needed elsewhere..... The GSO 4.1 still showed up. I understand that things slip through the cracks and immediately contacted guy about the mishap. Knowing that we had lost everything, he immediately responded and told me that I could keep the knife free of charge because we had been through enough. Guy seems like a very genuine individual.... and whatever troubles they are going through, I think people should give him the benefit of the doubt

I'm sure myself and others would have no trouble giving Guy the benefit of the doubt had he gifted us free GSO 4.1's too... your opinion may be just a bit biased

 

[McVeyMac]

I'm sure myself and others would have no trouble giving Guy the benefit of the doubt had he gifted us free GSO 4.1's too... your opinion may be just a bit biased

Perhaps so, but it does speak volumes about the character of the individual. He just needs to find ways to impart this character into all of his business practices. I think that he will get there, and I think that there are many who will be forgiving until he does. The problem is that many of the things that James has pointed out are correct and true regarding business. I fear that his business might suffer up to and including the breaking point if he does not get a handle on it soon. And if that happens, it will truly be a shame. He has really built a good reputation for a no BS hard working product. In many ways his problems are luxury problems, building so much demand for his product that he is struggling to satisfy it. This is what you want with a startup. As was said before, the sword cuts both ways. The damage done can be irreparable if not dealt with swiftly and appropriately.

 

[willythekid]

Perhaps so, but it does speak volumes about the character of the individual. He just needs to find ways to impart this character into all of his business practices. I think that he will get there, and I think that there are many who will be forgiving until he does. The problem is that many of the things that James has pointed out are correct and true regarding business. I fear that his business might suffer up to and including the breaking point if he does not get a handle on it soon. And if that happens, it will truly be a shame. He has really built a good reputation for a no BS hard working product. In many ways his problems are luxury problems, building so much demand for his product that he is struggling to satisfy it. This is what you want with a startup. As was said before, the sword cuts both ways. The damage done can be irreparable if not dealt with swiftly and appropriately.

I don't think anyone on here had questioned whether or not Guy was a good guy or not... I obviously do not know him personally but giving a free knife to a guy who just lost his house is a very gracious gesture. My point was that Guy being a nice person has nothing to do with him running his business well, which I do not think he does. I think what annoys me the most is that Guy can not be bothered to come on here to address concerns some of his customers have. He had no problems coming on here when he was trying to drum up business for his first GSO-10 preorder. Maybe a email update once in a blue moon about why he has missed another deadline to his payed-in-full customers.

 

[McVeyMac]

I don't think anyone on here had questioned whether or not Guy was a good guy or not... I obviously do not know him personally but giving a free knife to a guy who just lost his house is a very gracious gesture. My point was that Guy being a nice person has nothing to do with him running his business well, which I do not think he does. I think what annoys me the most is that Guy can not be bothered to come on here to address concerns some of his customers have. He had no problems coming on here when he was trying to drum up business for his first GSO-10 preorder. Maybe a email update once in a blue moon about why he has missed another deadline to his payed-in-full customers.

Everything that you are stating is true, and your comments as well as your apparent dissatisfaction validate my point regarding the double edge sword. I would much rather Guy make knives than come onto this forum, facebook, twitter or any other media site. But somebody has to be in charge of customer relations and communication. Somebody has to be the spokesperson of Survive. This is especially true on social media as it was social media that was utilized to introduce the man, the company and the products.

 

[knife chop]

People should stop complaining, i myself is a little frustrated with the wait but you still can't beat the quality and price point that we're getting from him. busse was at the same situation when they were a start up. am i wrong?

 

[marcinek]

People should stop complaining, i myself is a little frustrated with the wait but you still can't beat the quality and price point that we're getting from him.

At the very least you can equal it and get better customer service. And I'm sure some would say you can beat it.

Everyone's entitled to an opinion.

 

[willythekid]

People should stop complaining, i myself is a little frustrated with the wait but you still can't beat the quality and price point that we're getting from him. busse was at the same situation when they were a start up. am i wrong?

Telling people that they should not complain because you don't have a problem with the way Survive! Knives operates? Yes, I think you are wrong. This is a discussion board where opinions are shared. Don't think that just because your opinion is different than mine, it is any more correct. The only argument I have really seen in defense of Guy's business practices is that there are other companies that do the same thing so we should just deal with it... I guess I look for higher standards in an honest American company.

 

[UffDa]

24 pages of people complaining about Survive knives!!!? If you really do not like the way they do business, don't do business with them. That seems logical to me.
What is so difficult about that concept? Find another knife maker to bitch about. Take a look at GB&U. You'll find lots of candidates.

 

[marcinek]

24 pages of people complaining about Survive knives!!!? If you really do not like the way they do business, don't do business with them. That seems logical to me.
What is so difficult about that concept? Find another knife maker to bitch about. Take a look at GB&U. You'll find lots of candidates.

It's General Knife Discussion, is it not? If people don't like any company's practices they are free to discuss it, I believe. As I noted before, its not a Survive Knives dedicated forum for the like minded Survive knives fans to chat.

I found it very informative...put me off the brand. I'm sure others found it informative too, however they feel about Survive!. And it seems like many others are using the thread to express their frustration.

 

[willythekid]

24 pages of people complaining about Survive knives!!!? If you really do not like the way they do business, don't do business with them. That seems logical to me.
What is so difficult about that concept? Find another knife maker to bitch about. Take a look at GB&U. You'll find lots of candidates.

I still have money tied up with them so I will post my opinions here if I wish... no one is forcing you to come into this thread, that is, if you have as big of a problem with it as you are leading us to believe. Not that difficult of a concept either...

 

[UffDa]

I am not saying that you don't have the right to post your opinion. I just think that's kind of silly. They have my money too, but I'm not worried about it.

Carry on.

That's my opinion.

EDIT: While doing something else, this thought popped into my head. This thread started out more or less as a positive look at Survive knives and has evolved
into criticism, some justified, of Guy and his business practices with people "piling on". Some don't even have or have ever held a Survive knife.
I don't know how many people have followed this thread, but how many will not consider ordering a Survive knife based on this thread? If someone wanted
to shutdown a company, this seems like a pretty good way to do it.

As has been said, you have the right to post whatever you want. Go to it.

 

[marcinek]

EDIT: While doing something else, this thought popped into my head. This thread started out more or less as a positive look at Survive knives and has evolved
into criticism, some justified, of Guy and his business practices with people "piling on". Some don't even have or have ever held a Survive knife.
I don't know how many people have followed this thread, but how many will not consider ordering a Survive knife based on this thread? If someone wanted
to shutdown a company, this seems like a pretty good way to do it.

Sure...if there was some vast, "piling on" conspiracy to shut it down. Which it certainly doesn't seem like. It seems more like a matter of a group of displeased fans, many begging the company to get their act together.

Has it turned off some (like me) who haven't ever held one of their knives? Sure. What are we supposed to do? Ignore information discussed on BF? Other members' knife experiences is why I come here.

Again, maybe it's a great product with bad customer service...I'd rather have one of the many great products with great customer service. All easily fixed by fixing the CS.

 

[james terrio]

Some don't even have or have ever held a Survive knife.

Now, wait a second... not owning a knife somehow disqualifies people from discussing the pictures, specs and apparent business model, as shared by those who do own the knives or have them on order... But taking payment for (dozens? hundreds? I don't really know) of knives that didn't exist yet is perfectly reasonable?

ETA: I guess what I'm saying is, you can't have it both ways. None of us would sell very many knives without the benefit of discussion and word of mouth, and people making purchase decisions based on marketing/social media/reviews, etc.

What are we supposed to do? Ignore information discussed on BF? Other members' knife experiences is why I come here.

Yeah, that.

For the umpteenth time, I'm not trying to discourage anyone. I wish Guy and his clients nothing but the best! I'm just trying to learn from their experience.

 

[marcinek]

Now, wait a second... not owning a knife somehow disqualifies people from discussing the pictures, specs and apparent business model, as shared by those who do own the knives or have them on order... But taking payment for (dozens? hundreds? I don't really know) of knives that didn't exist yet is perfectly reasonable?

I never got that. It's like the Marcinek Stabinator 2000 comes with a free kick to the your groin, and people have no right to have an opinion about the Marcinek Stabinator 2000 until they buy one and use it. No. Not gonna buy one. Don't want a kick to the groin or wacky customer service. Deal breaker. Pass.

 

[UffDa]

OK, I understand the opinions expressed here. Maybe some of them are constructive criticism. Maybe some are not.

I read the following and immediately dismissed it as someone's sour grapes opinion. It could have been written tongue in cheek. I don't know,
but how many folks read it and have lost any inclination to buy one of Guy's knives? Fine you say, Guy deserves to lose business because of
the way he treats his customers. So, he goes out of business. Problem solved.

"All of you with any sense of propriety at all should just walk away, right now, before they open their order books again, and feel very good about yourselves for doing it, too. Leave these knives to those fools who don't have their priorities straight about what makes a good knife purchase. If I can help reinforce your morale on that point just let me know, happy to oblige."


Constructive criticism. Yesirree bob.


That's all I have to say on the subject.

 

[Kiah]

Uffda, I'm fairly certain P_L was being sarcastic.

Pre-orders rarely tend to go as smoothly as one hopes. The BFC/Kershaw collab as well as numerous other examples abound. I believe the pre-orders from Survive! (I still feel silly typing the exclamation point) are over at this point.

I don't know the details of the move, but I'd wager it's not for the heck of it. If I remember correctly, it's due to the availability of a better facility.

JT, if you re-read your post earlier, I hope you can see why some may think the specificness a bit odd for someone who's never held one of the knives, especially from a competitor. I'm not sure I could find a reason to jump into a thread with a sarcastic post about another sheath maker's product questioning their honesty and workmanship for any reason. It would probably look pretty biased. On that note, if you ever get the urge to actually handle a Survive! knife, let me know. You're welcome to borrow one of mine.

 

[UffDa]

Uffda, I'm fairly certain P_L was being sarcastic.

That may well be, but words mean something. Whether it was meant to be sarcastic or not, it could easily interpreted as being serious.


BTW, good post. :thumbup:

 

[McVeyMac]

Guys, I am going to leave you all to it here. I will continue to monitor the happenings and the discussions. I now have all of my Survive knives that I have been waiting on, and no longer have a dog in the fight. I am well pleased with each and every example that I own. They are fine tools, ones that I can trust my life on if needed.

To Guy and the Survive team, I wish you all the best of luck on the next phase of your business. I look forward to the new products and offerings. To Kiah, I still love your work. Each of the seven sheaths of yours that I own are perfect. Keep up the excellent work.

 

[chambelona59]

Guys, I am going to leave you all to it here. I will continue to monitor the happenings and the discussions. I now have all of my Survive knives that I have been waiting on, and no longer have a dog in the fight. I am well pleased with each and every example that I own. They are fine tools, ones that I can trust my life on if needed.

To Guy and the Survive team, I wish you all the best of luck on the next phase of your business. I look forward to the new products and offerings. To Kiah, I still love your work. Each of the seven sheaths of yours that I own are perfect. Keep up the excellent work.

:thumbup: :thumbup: :thumbup: :thumbup: :thumbup: