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I bought it 4/22/2014.
It sat on my desk in my office since, I was busy setting up a CNC Plasma Cutting Shop.
If I had thought it would have been a problem I would have opened it all up and checked it out upon receipt.
I simply did a cursory check for damage.
VFD box was not even opened until today to peak in.
I spoke with Rob this morning. He informed me that I am an anal a$$hole, & what difference does it make if your machine arrived with more rust than your lawn mower blade. I think our conversation went seriously downhill from there. I don't think receiving something that I paid over $2,500.00 for RUST FREE or with rudimentary level of fit and finish is asking a lot.
He also told me ALL that matters to them is how it runs. That aesthetics, fit & finish is for pussies . That the misfit pieces on the tooling arm receiver exist to save money and cut down cost of manufacturing cost. (Increase Profit) Again his answer to poor fit and finish was, “it cuts down manufacturing cost. He said he was proud of the fact that not one change or improvement has been incorporated to the machine in 13 years because it works & he did not see any reason to improve anything people were buying faster than he could make it. When I told him the "Contact Wheel Spindle" being made of a bolt wacked off with a dull hack saw, his comment was, "WHAT IS WRONG WITH THAT?" I asked about the non-American Made Chinese bearings, his answer was, "WHAT IS WRONG WITH THAT?" it works . . . I guess I expected more from a company with a nice store front and good reputation from previous sales. He told me his customers did not care about any of the things I was concerned with. Only someone anal as I would notice these things. Had I known I was going to have to do all this work I would have simply cut my own grinder on my plasma table.
My closing comments were a little ruder than his . . . Smile that is about all I got for my $2,500.00 . . .
My effort to resolve my KMG problems . . .
Steve
Trust me, if it runs & tracks I'll be happy . . . Regardless, it will be solid . . .
As for the "Contact Wheel Spindle"I'll have one machined locally to match the spacing that Beaumont has determined will work.
4
As far as Beaumont Metal Works, that's his choice to run his business as he sees fit.
If that means poor quality control, makeshift non-uniform parts & outright rudeness to any customer who doesn't buy into his business model, he is only making a opening for a future competitor.
CNC equipment now days is cheap and most of his parts are stock steel sizes and off the shelf hardware.
Rob avoiding your calls? Makes sense really, I would do the same thing. Who wants to talk to the person who has typed this thread? Right off the batt you go and misquote Nathan in the early parts of the thread. (Yes, he never called you stupid, but that is my opinion.) Now, you've shown us that you are an exagerrator, I throw out everything else you said as bullshit! I don't believe any of your rant. I certainly don't believe Rob talked to you like you said. What we have here is an eye dee ten tee error.
You want to know why posts in this area are down? Its morons like this schmuck that chased them off.
Ooooooo I nicked my pinger on a burr. Geez. Good luck with knifemaking.
Please read the entire thread and you will have all your answers . . .
I have no intention of regurgitating it to all the Beaumont KMG Koolaid Drinkers . . . and according to Rob there are plenty.
According to him I'm just me being unreasonable by not being happy with what I received as a piece of "quality equipment".
Steve![]()