Bad Beware Foster Impact Devices - Blackjacks

lieferung said:
I'd encourage you not to give in to the bully tactics of Scott Foster of Foster Impact Devices, but it's your decision. Kudos to you for speaking out in the first place against the horrible customer service of Scott Foster of Foster Impact Devices. At least this thread will safely stand as evidence of the negative experience you had with Scott Foster of Foster Impact Devices, so anyone who Google searches Scott Foster of Foster Impact Devices will see this thread.

And to Scott Foster of Foster Impact Devices and his followers: shame on you. A real man and custom creator would be able to take fair criticism, but clearly Scott Foster of Foster Impact Devices is not.
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Ha. I suppose I'll quote you for good measure.

Apparently, his group sees my efforts to get in contact with the man on fb as some sort of jumping ahead in line, because they've all been clamoring to win the chance of buying one. And they are outraged that I would post anything negative about my experience, because they have him on a pedestal or something. I suspect that's he's inciting them to harrass me on his page, but I left the group so I couldn't say for sure. In any case, my mailbox has been full of name-calling and profanity today. I think it's better if I just don't waste any more of my time on him.

Besides, I'm sure I'm not perfect in all of this. I guess I should have taken his lack of communication as a sign that he didn't want to make me one. Really though, I just assumed that he was bad at technology and was having trouble with his email, or I wouldn't have reached out to him on fb. And after several people in his group jumped on my post for trying to break in line, it's possible my irritation at the whole experience was showing through in the tone of my reply. I'm not perfect, but I did try my best to be polite and patient. It's sad that a quick message from him would have been all it took to smooth this all out. Just a quick "I'm too busy" or "I changed my mind" would have been fine with me. But I don't appreciate being cursed at, and the threats and harassment afterwards aren't excusable in my book. Even when I write that though, I'm thinking back to a guy I know who went through a horrible life experience and just broke one day, lashing out like a crazy person at all of his friends and co-workers. Maybe it's like that. In any case, I'd be happy to be done with the whole thing, it's been the single worst experience I've had with any maker.
 
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toaster burn said:
Ha. I suppose I'll quote you for good measure.

Apparently, his group sees my efforts to get in contact with the man on fb as some sort of jumping ahead in line,
because they've all been clamoring to win the chance of buying one. And they are outraged that I would post anything
negative about my experience, because they have him on a pedestal or something. I suspect that's he's inciting them to harrass me on his page, but I left the group so I couldn't say for sure. In any case, my mailbox has been full of name-calling and profanity today. I think it's better if I just don't waste any more of my time on him.
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This kind of thing makes me happy I do not have a Facebook.
 
Just in case Foster or one of his minions finds this thread and denies the threats, here is a link to a saved pdf of our emails. It's a bit difficult to follow as a pdf, so I will break it down for you below. (I do get more heated in this exchange than I am proud of, and looking back I should have dropped it before I did, but it is what it is.)

https://drive.google.com/file/d/1QHYKeVKFT8DtstjI20VfHNugLSEPS_Tt/view?usp=sharing

This isn't all of our emails, because for some reason on this particular email chain Foster replied to an older message so this chain cuts out several, but you can see that I've been trying to get ahold of him since April. (What you don't see is that I finally do get some replies back. His communication is sparse, but I was able to get my questions answered eventually and everything seemed good. In the beginning of June or so I indicate that I was going to place an order at some point in the future; everything still seemed good then. You also can't see the messages from last week where I try to actually place the order and pay him. In his responses here, he gets quite angry that I took so long to put an order in. I believe a lot of this drama may be due to him getting a bruised ego over me not immediately forking cash over, but who knows. Generally, when I find a maker making something I'm interested in, I will reach out to him to get my initial questions answered. Then if I like what I learn about the item from our exchange, I will add it to my wishlist to be purchased when I get to it in line. I buy a lot of custom gear from a variety of makers, and this is my process.)

Jul 25 Scott sends me a quote from a negative youtube review I posted, and attached a picture of me and my wife that he screenshotted from my personal website. I believe this was supposed to be an intimidation tactic.

Jul 25 I respond back something snarky about not being a jerk.

Jul 25 Scott asks for my home address so he can send me a blackjack.

Jul 25 I respond by saying that I'm not looking for any freebies, but that I would accept an apology

Jul 25 Scott says that he never had any intention of mailing me a blackjack (guess he wanted my address for nefarious reasons). He starts the email with "you have no idea what you're getting into" and ends the email by saying that if I don't forget his name then I will have to "literally watch my back". I take this message to be a threat (despite the incorrect use of the word "literally").

Jul 25 At this point I admittedly should have just listened to my wise wife and dropped it, but instead I send a heated reply back that basically said any future threats would be forwarded to the authorities.

I haven't emailed him after this, though he has sent several. Might still be sending them for all I know, but I'm filtering his messages as spam now so I don't see them.

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And for good measure, here's a screenshot of my FB post in his group and his response:

https://docs.google.com/document/d/1peDQk_QQA-USvsG-rPKkX_38gG2k09DtP6vIcnYKqR0/edit?usp=sharing

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If anyone feels like I did something wrong in my exchange with him, I'm open to hearing it. I've never had a problem like this with a maker before, and I don't want to repeat it.
 
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Dude sounds like a total flake. Wonder how old he is? Sounds like a teenager who broke up with their girlfriend and went on a rant. Listen to your wife ................women generally do better dealing with kids.
 
lieferung said:
I'd encourage you not to give in to the bully tactics of Scott Foster of Foster Impact Devices, but it's your decision. Kudos to you for speaking out in the first place against the horrible customer service of Scott Foster of Foster Impact Devices. At least this thread will safely stand as evidence of the negative experience you had with Scott Foster of Foster Impact Devices, so anyone who Google searches Scott Foster of Foster Impact Devices will see this thread.

And to Scott Foster of Foster Impact Devices and his followers: shame on you. A real man and custom creator would be able to take fair criticism, but clearly Scott Foster of Foster Impact Devices is not.
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I agree completely.
 
As to why he is now acting like this, I feel the way I would feel if someone harmed my wife; I DON'T CARE why. :mad: As far as his minions, sometimes asses attract asses. :rolleyes:
 
I think you can change your thread title from Beware to something less passive. Like "Scott Foster of Foster Impact Device will threaten you with harm if you try to deal with him", which is exactly what happened.
 
I wouldn't get involved in posting bad things all over or you're just falling into his own ways ... but if indeed he posted pictures of you and or family members with threats I agree with this ...

toaster burn said:
Well, new twist to the story, Scott Foster saw a negative review I put on youtube and now he's emailing me threats that I should "watch my back" if I don't take them down. What a wack job.

Oh, and he included pictures of me and my wife that he found online. Guess that's supposed to intimidate me.
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there's no excuse for that and some people can't handle sucess or let it go to their heads ... but these days take any threat serious wack job or not ... people do crazy things.
 
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Man, it looks like Scott foster of foster impact devices may have a screw loose. Threatening people for posting a factual progression of communication. It is crazy to me that people are giving their money to Scott foster of foster impact devices. Scott foster of foster impact devices will have a hard time down the road keeping customers with that attitude. Especially when Scott foster of foster impact devices is googled, this thread is the second search result, right under his website. Scott foster of foster impact devices, you should be ashamed of yourself!
 
Sounds to me like the Facebook exchange was a misunderstanding of sorts. The one fella told you about the "lottery games" that Scott ran for chances to buy from him. You stated that you didn't want to "play games" and that was taken condescendingly.

Seems to me also that maybe he was indeed working out a deal with you, probably missed some of your emails or put them off until latter, but then forgot? And when you posted on his Facebook....well he couldn't have all of his little lottery players thinking that others are just simply ordering customs from him and by-passing the "games".

I'm just speculating of course, but regardless, Scott Foster was very childish and unprofessional about things. And threats of bodily harm are not only unnecessary and childish, but also criminal.

Just my 2 cents!

Edit to add: This makes me wonder. Hmmm...If Scott doesn't take custom orders, why would he discuss with someone what they want him to make? Why wouldn't he simply say "Sorry, but I don't take custom orders. I run a lottery on my FB page......." etc. Hmmmm....
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Yea, could be. If you were to ask his FB followers, I'm the bad guy that tried to buy something directly instead of playing games, and obviously I must be a jerk to give him a bad review for what, in their minds, is me not wanting to play by the rules. If you look at his website though, it doesn't mention FB at all, and just says to email him to put in an order, which is what I did. And he told me how much his product would cost for me to buy it, so I don't think I was out of line to expect to then be able to hand him money and buy it. That is how this sort of thing usually works.

All of that is kind of unimportant to me now though, as the harassment and threats have really escalated this beyond a poor shopping experience. His friends are still harassing me on FB, YouTube, and IG. I just keep blocking them.
 
I do think your statement of not playing games was misinterupted by him and his follows and from there it really blew up and probably both sides went down the wrong path just maybe one side more than the other.
 
I agree. I should have just wrote him off after his first rude comment, and I should never have responded to his harassing emails; that was very stupid of me. I should have just blocked him from the get go instead of getting angry and arguing with him. I'm usually really good at staying above this sort of drama. I am disappointed with myself for getting drawn into it this time.
 
It's a recession. A lot of people in the USA are hurting financially and under stress, and it's coming out in the form of people being nasty. Look at the exchange on here, a lot of underpriced stuff just isn't selling. Also, who would want to buy a weapon like this from someone who isn't unhinged, crazy and threatening?
 
fonedork said:
It's a recession. A lot of people in the USA are hurting financially and under stress, and it's coming out in the form of people being nasty. Look at the exchange on here, a lot of underpriced stuff just isn't selling. Also, who would want to buy a weapon like this from someone who isn't unhinged, crazy and threatening?
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Quoted for posterity
 
fonedork said:
It's a recession. A lot of people in the USA are hurting financially and under stress, and it's coming out in the form of people being nasty. Look at the exchange on here, a lot of underpriced stuff just isn't selling. Also, who would want to buy a weapon like this from someone who isn't unhinged, crazy and threatening?
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GDP at 4.1% what recession.
 
fonedork said:
I still stand by the insanity requirement for sap vendors though.
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I see what you mean, but I have to disagree. I put in an order with DD Whips and he was completely professional and pleasant to work with and I appreciate that. And when I get the jack, if it's made as well as I expect it will be, then I will plaster photos and reviews of it everywhere I can to draw up more business for the guy. I love supporting makers that are pleasant to communicate with. That's one of the reason I like going to bladeshow; meeting the people that I've been talking to online and talking with them in person about what they're working on and how they do it.
 
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