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I received a micarta 119 that doesn't have a smooth transition from the handle to the pomnel. Would this be covered under warranty, or is it a spa repair job?
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e-mail warranty@buckknives.com with some photos and we will get it fixed under warranty.I received a micarta 119 that doesn't have a smooth transition from the handle to the pomnel. Would this be covered under warranty, or is it a spa repair job?
Without sheaths is fine.I did not know about the SPA treatment.
I have an old 106 axe, 119 and a couple 110's. I got to round them up and send them in.
I'll do before and after shots and post it later.
Question ... do I send it in with or without the sheaths?
I've alerted my group to watch for these. We should be able to fix up those 700s..I just mailed off 9 knives for the SPA service. Some needed more attention than others. I'm very hopeful that they come back looking great and sharp as a razor. A 704 had the blade that was way off center, I'm hoping that this can be corrected. One knife, a 701, had an area on one of the bolsters that was a tiny bit proud of the scales, making for a sharp edge when handling the knife. I tried to be as descriptive as possible on the warranty form. Hopefully the trained folks at Buck will do whatever they need to in order to bring these knives back to their former glory.
I'll post the results when I get the knives back. I wish I took before pics.![]()
I've alerted my group to watch for these. We should be able to fix up those 700s..
Sounds good. We are shutting down for a remodel next week, so It may take a little longer than normal to get back to you. We will be back up and running the 19th..
re-doing things to serve you all better.
Jeff