Emerson Replies to Emerson Woes

Dear Members,

Listen folks, Justin seems to be on a, "Me thinks he doth protest too much" routine here. We reserve the right to replace or repair parts as we determine to correct anything that might be wrong with a knife. But, in a, he said she said, scenario quite frankly, my word trumps. That's not because the customer does not think something is wrong, it's because in some cases it is an, opinion, about what is wrong. In that case, there is a big difference between an actual physical defect and a perceived defect.

And in a case like this, I become the judge. Further, in any judgment call, I always get 3 or 4 opinions from our technicians in the factory. If they disagree with me, then their call overrules mine and in such cases we always find in favor of the customer and it's case closed. We are looking for the opinion of a "reasonable man."

For those of you not familiar with the legal definition of that phrase, I will explain. I work for the Los Angeles District Attorney's Office as an expert witness in the use of deadly force and of course, edged weapons and related weapons crimes. We have never lost a case that I have worked on there have been some that hinged on the evidence and testimony that I have presented. Several of these have been death penalty cases, so everything I say or conclude has the most serious of both ethical and moral implications.

The responsibility of the evidence that I present is always prepared as to how it would be viewed by a "reasonable man," a hypothetical individual who is rational, centered, ethical and grounded in the center of the whole. The job of the prosecution and the defense is to convince the 12 jurors to become by consensus, that "reasonable man." My point here in bringing this up is that a case I just finished in February put a man on death row due to evidence I discovered and presented as a recognized expert. A case where a mans life hung in the balance. Yet, in a case such as with Justin, I will still seek the opinions of others just to ensure that I am rendering a fair and just interpretation of "the evidence."

In my opinion, in this case, what I found was a broken screw, knives that were obviously taken apart and modified, and evidence on the inside of the knives pointing to a sloppy assembly process. Just so you know, I have photographs of all of the above including the mangled screw. The knives arrived to me exactly as I described in my post and it is my opinion that there were no factory defects from our shop or caused by our materials. And as I implied, once I put them back together, properly, I would put them confidently into my pocket and carry them anywhere, anyplace.

So Justin, when you get them back and they don't meet your specifications, then obviously our knives are not for you. Quite frankly, you are starting to sound a lot like a whiney little kid who didn't get his way and is now grasping for any sympathy straws you can pull in. Honestly, I hope you realize that the bashers do not care about your plight, they are just using you as an opportunity to heap on criticism of Emerson Knives with you as a vehicle, since they have nothing themselves to use.

And Justin, I'm going to ask you a question. Do you think I have ever asked anyone for something for free, once, ever, because I thought I "deserved" it? Man, that says a lot. I don't care if you film the knives for IMAX distribution, and you can stomp your feet and raise all the serious hell you want.



As to some of the other comments on this forum, insipid monkey, we repair and replace a number of knives all through the year without a hiccup. We very rarely have a debate or disagreement about a repair, or a replacement, or a refund. So your comment is based on what hard data, exactly? Please back up your statement with evidence that the manufacturer is never at fault for the common issues that come up with our knives. I would guess that it would include the numbers of all warranty work done as compared to the instances of those few that show up in these forums. Please provide the data to back up your statement. Or is it just an opinion? It would nice, also fair and to say the least, ethical, to do so.

As to the "mis-statement" about the Roadhouse, yes, it has stand-offs. The fact is that there are obvious indentations on the Roadhouse too, because yes, the Roadhouse also does have tapped holes. How do you think the clip is mounted? Ok? I do actually know what I'm talking about.

No I did not replace the liners on the knives, I merely re-assembled and correctly adjusted the knives that were obviously tampered with. Come on Justin, I have your letter where you admitted to taking them apart and adjusting them. After I "fixed" them, they were then, in my opinion, good to go.

Someone also asked the question; "Why are Emerson Knives so polarizing?" I'll tell you why. Because I am a polarizing person. I will not brook Bullshit. I stand my ground. I never really cared about what anybody thought about me. I'll go down fighting by your side if someone wrongs you and I will take criticism when I am at fault but, I will not tolerate anyone who wrongly criticizes me, friend or foe. As a major business owner, I am probably the only one that any of you has ever known that will not only publicly tell it like it is, but will do so in person and more than a few times, not just with words, regardless of the PR. That's why some like me and some think I'm a real asshole.

And I'm Irish.

Ernest Emerson
 
OK, I gladly stand corrected - there are tapped holes for the pocketclip. I just thought the way you originally worded it you were talking about assembly screws since you mentioned "someone having difficulty aligning the knife after it had been taken apart".
 
Against my own better judgement I'm going to speak up on this matter. I have never held or seen an Emerson knife in person, therefore my opinion has nothing to do with the knives,but with Mr Emerson himself. He sounds like a well educated, Intelligent, business oriented man and is obviously successful at what he does. I for one can appreciate a no B.S. personality or attitude and these type of people leave nothing to the imagination nor do they leave you wondering what they are thinking. This part I respect and understand. The part I don't understand is the self-inflated, self-crediting, self- aggrandizing explanations that Mr. Emerson gives. Maybe It's just me, but I can't see this helping him or making his business look better. I think it gets off the subject and absorbs the point. It's not a court case Mr. Emerson It's a knife or two. Nobody is standing before a Judge waiting to be sentenced. Wouldn't it be better and easier to just say mistakes happen, whether it was us or one of our dealers we will take responsibility of it and make it right. Just my opinion and for better or worse I gave it.
 
Mr. Emerson,

That's a fair accusation and request, and you're right, it was not a fair statement on my part. I will edit my statement to reflect that.
 
Ernest Emerson said:
Because I am a polarizing person. I will not brook Bullshit. I stand my ground. I never really cared about what anybody thought about me. I'll go down fighting by your side if someone wrongs you and I will take criticism when I am at fault but, I will not tolerate anyone who wrongly criticizes me, friend or foe. As a major business owner, I am probably the only one that any of you has ever known that will not only publicly tell it like it is, but will do so in person and more than a few times, not just with words, regardless of the PR. That's why some like me and some think I'm a real asshole.

And I'm Irish.
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LOL, I'm not Irish but my wife read this and said it described me to a T.

I am retired from full time business now, but I owned a number of businesses over the years (I owned a biker bar for 20 years at one point) and I know how impossible it is to always try and satisfy everybody.......
 
sykes3170 said:
Against my own better judgement I'm going to speak up on this matter. I have never held or seen an Emerson knife in person, therefore my opinion has nothing to do with the knives,but with Mr Emerson himself. He sounds like a well educated, Intelligent, business oriented man and is obviously successful at what he does. I for one can appreciate a no B.S. personality or attitude and these type of people leave nothing to the imagination nor do they leave you wondering what they are thinking. This part I respect and understand. The part I don't understand is the self-inflated, self-crediting, self- aggrandizing explanations that Mr. Emerson gives. Maybe It's just me, but I can't see this helping him or making his business look better. I think it gets off the subject and absorbs the point. It's not a court case Mr. Emerson It's a knife or two. Nobody is standing before a Judge waiting to be sentenced. Wouldn't it be better and easier to just say mistakes happen, whether it was us or one of our dealers we will take responsibility of it and make it right. Just my opinion and for better or worse I gave it.
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That's the response of the people I've asked to read this thread too. Additionally, Mr. Emerson came across as overly defensive, like how dare anyone question me?

I have been a longtime lover of Emerson knives, and asked what I asked because it was logical. And I said I wanted the explanation to be favorable to EKI.

Right now I must admit I see EKI in a very different light - this was a BS way to treat a customer that felt he was dealt with poorly yet maintained he wanted to be a happy EKI customer. He asked for a phone call and was called a whiny little kid in a public forum. Any of my employees at my business would be immediately fired for such interaction.
 
The only Emerson I own has been sent back for repair when the lock started hitting the g10 after 6months. I sent it in, and Ernest fixed it for nothing, despite my saying in the accompanying letter that I would gladly pay for the service. The knife came back fixed, but had the same issue after a while of frequent use. I didn't send it back in. I chalked it up to exactly what the man himself said: maybe Emersons just aren't for me.
I can see where people may think he's being too defensive, and I can see that some are not used to such 'in yer face' type of responses. The issue here ,I think, from what Mr Emerson is saying is that somewhere along the line someone fiddled with the knives, and no one is owning up to it. Then, he's essentially called out on it in a public forum which forces him to respond. I can tell you that none of those things would make me a happy camper...
 
cevtv said:
He wouldn't have been if he didn't drag this to a public forum, and whine, in the first place. This should have been taken care of directly with Emerson.....
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It was taken directly to emerson, he did not post his findings until a long time after. This forum is here for many purposes and this is 1 of them, positive and negative feedback. Imo whether emersons at fault or its the op calling him a whiny kid is a poor way to handle this situation. Seems Mr. Emerson could have handled this situation a little bit better.

Dont get me wrong, i do like emersons, i have my 2 emersons and have a mini commander coming in the mail.
 
cevtv said:
He wouldn't have been if he didn't drag this to a public forum, and whine, in the first place. This should have been taken care of directly with Emerson.....
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Maybe you missed the part about him trying to do just that to no avail.
 
I'm not whining. Hahah now he's trying to taint my character. Holy cow, this is nuts. I'll do the video of the knives straight out the box and let everyone be the judge. You will see the defects. I did not abuse these knives or incompetently put them together.

All I was implying by you need to do something for me, is a simple gesture. I said it in the note. Anything. A note back from you. Anything! Never did I demand any material from you.

I can't believe how you have treated me and tried tainting my character and composure. That says a lot about you. I will never touch one of your shit knives again.

I guess your knives aren't for me, I don't give a shit how they look, if they are pretty, or any other cosmetic BS. I want a sturdy and well built folder with a no BS warranty and that is not what 3/4 knives were that I bought. At all.

I will let everyone else be the judge of what has happened here. I am an honest man, a business owner,and I do customer service every day.

I don't even think I'll be able to sell these damn things because they are crap. I'm dead serious. So when I get them I'll do the video, I'll show the defects the knives probably still have and if somebody wants to buy them it will be a miracle.

I'm actually honest so I won't try and hide what's wrong with the knives. I'm speechless with the insults and complete shit that Ernest Emerson himself has spewed on this thread and towards me.

I was such a big fan. Never again. Your true colors have shown.
 
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MEJ said:
It was taken directly to emerson, he did not post his findings until a long time after. This forum is here for many purposes and this is 1 of them, positive and negative feedback. Imo whether emersons at fault or its the op calling him a whiny kid is a poor way to handle this situation. Seems Mr. Emerson could have handled this situation a little bit better.

Dont get me wrong, i do like emersons, i have my 2 emersons and have a mini commander coming in the mail.
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This is correct. I won't stoop to this mans level and start name calling, but I tried to have this worked out for a long time. I wanted the knives to just be fixed. I never insulted, talked down on or cause any problems for this company.

All I asked for from emerson was I thought I deserved something for being a loyal customer who spent $900 plus dollars on knives with his company. I never demanded any material from this man, besides a different lock set up with my 10 because it arrived to me two times with defects.

I asked for a phone call. A note. Anything. He couldn't even contact me and talk this through with just us. Never once has he even had a staff member call me. No direct contact from emerson to me. Just insulting and LYING and talking down on a customer that has, and planned on spending lots of money.

Instead he twists my words and fabricates all kinds of false and weird crap to justify him treating a customer like straight shit.

This ain't a court, no one is on death row. You are not a judge, you are a narcissist. The worst one I've ever seen. If you were a judge you would promptly be thrown out.

Can't wait to do the video and let everyone know the kind of person and business owner you are. I'm gonna have the note on the video as well so everyone can see what I said and not what you made up. I've seen that you have had charities and different kinds of good things going on.

So I will again, not stoop to your level Emerson and say false crap towards you or your character. I will say your head is absolutely huge, you are so full of yourself, and towards me, you have been nothing but hostile, defensive, and completely rude and unacceptable. This is how you treated a big fan of yours.

Your knives are what got me into knives in the first place. So this is deeply saddening to me on many levels. I applauded you and your company while this disaster was going on, and still you have spit in my face.

Like I've said before. Never again.
 
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Mr.Emerson, The Emerson opener is a great out of the box idea and the next knife I buy I would buy it with an Emerson opener feature cause my experience with my Spyderco Manix 2 lightweight translucent blue which didn't have an Emerson opener option I did the zip tie mod to it so it acts like your Emerson opener and I love it and now know it's not a gimmick (no offense Mr.Emerson but I kinda thought it was a gimmick) but now I'm hooked on it (get it hooked) my next knife if it has an Emerson opener feature I will purchase the Emerson version of the knife. So Thank you Mr.Emerson for this knife idea and getting it put in company's knives cause it's so useful it should be put in all pocket folders that could utilize it effectively.
 
zerkom122 said:
So Thank you Mr.Emerson for this knife idea and getting it put in company's knives cause it's so useful it should be put in all pocket folders that could utilize it effectively.
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The funniest thing is he discovered how that feature worked totally by accident........

I love that feature also, I have 6 Emerson's and they all have the wave hook.

The only other knife that comes close to opening that fast is my Kershaw Black Blur tanto (which I think is an awesome knife for the price) but even that can't equal the speed of a waved Emerson.

~John
 
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Officer's Match said:
That's the response of the people I've asked to read this thread too. Additionally, Mr. Emerson came across as overly defensive, like how dare anyone question me?

I have been a longtime lover of Emerson knives, and asked what I asked because it was logical. And I said I wanted the explanation to be favorable to EKI.

Right now I must admit I see EKI in a very different light - this was a BS way to treat a customer that felt he was dealt with poorly yet maintained he wanted to be a happy EKI customer. He asked for a phone call and was called a whiny little kid in a public forum. Any of my employees at my business would be immediately fired for such interaction.
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I agree with this assessment as well. I understand that Emerson has a certain reputation and attitude that makes it the company that it is. But here is an individual being treated and responded to like this - even after buying 3 knives from a company that he "was" completely enamored with. I used to see EKI in a very favorable light as well, but my personal experience - and now seeing this - validates my reasoning for looking at other knife companies when purchasing a new knife rather than EKI.
 
Mr. MOhunter92 I have reread all your post in your first thread about “Emerson woes, update.”

http://www.bladeforums.com/forums/showthread.php/1170600-Emerson-woes-update

But after reading Post Number One, I am scratching my head why after one problem, with the FIRST EMERSON A SUPER 7 your bought, you continued to buy EMI Knives when your first problem was not resolved to you satisfaction.

“Emerson woes, update.

Couple guys wanted an update as to my horrific emerson situation. I'll start from the beginning. I bought a super 7, used it about a month very lightly and it had a creaky lock with some blade play. Figured it was just a lemon no biggie I'll get it repaired.

Bought a desert roadhouse after that, it came with the blade way off center and the blade scraped the side upon opening. After much tweaking I got it perfect. About a week later, developed very bad vertical blade play and it actually failed on me a couple times. I was pretty pissed. 2/2 on crappy Emerson's.

But I loved the designs and simplicity, along with its pure American components. I bought a cqc 10 right when the roadhouse developed it's blade play. The knife came to me squeaking like a mouse upon opening and right off the bat, lock rock.

At this point I am livid mad, I call emerson telling them the situation. Got an I don't really care attitude from the lady I talked to and I sent the super 7 and 10 in for repair, I needed one knife on me at least for use so I held onto the roadhouse until I got the other two back.

The knives were delivered to emerson march 17th. I called and talked to a guy named Ernesto and told him my woes. He was okay, beat around the bush but said he'd cover the shipping back to me on the knives. I thought that's fine, reasonable. I'm 3/3 on crappy made Emerson's that's the least you could do right.

I called back a couple times wondering why they were taking forever and it turned out their tech was on vacation for a week so nothing got done. The lady I talked to was very rude, and uninformative Well fast forward to Friday, April 4th. The tech calls me, she was very nice and went over what she did with the knives and said she's shipping them that day.

Well I got them today, the super 7 was perfect. Exactly how I expected a 240 dollar knife to be. The 10 upon first glance was good too, until I removed the pocket clip to put one of the skull ones on. As I removed the screws, one of them was stripped. I removed the others and it was very hard to get them out.

Once I tried installing the skull clip, I had an extra emerson screw laying around. I replaced the stripped one and as I turned the screw it just kept going. Same with another. The holes were not correctly tapped and they stripped the screws and as I tried removing them again to see the issue, a screw breaks off in the handle.

Well I'm steaming mad at this point, I specifically asked emerson to double check these knives and make sure they were exactly the way an emerson was supposed to be, they said they would. 3/3 knives I bought all junk, and they couldn't even get it right after hearing my story and sending two brand new knives in for repair.

I just can't believe how I was over all treated and given the runaround besides Ernesto to a slight degree and the tech, then sent back a knife still not right. Well I called them demanding they do SOMETHING to make this right I just flat out said I want my cqc 10 to be completely replaced besides the blade. I wanted a whole new knife besides the blade on the 10 because this is just frankly bullshit. Ernesto told me to send the 10 and roadhouse in and he will see what they can do.

Well before I got these knives back I bought one more emerson, a mini 15. It was good out the box but it is slightly doing what the 10 and roadhouse did. The lock bar is slightly bending causing a bit of vertical blade play. I am waiting to see how it breaks in, not jumping the gun yet. But I'm so pissed off with this company right now I will never buy another unless they do SOMETHING to show that they have screwed me royally, and that they are willing to do something to make this better.

At this point I think I deserve more than just free shipping. I am about $900+ in the hole on Emerson's that are all frankly pieces of shit. Sorry this is kinda all over the place, just letting everyone know how badly emerson has screwed me. I love the knives, just wish they all came the way I would expect them to come for a 250 dollar damn folder. They came to me with the quality of 20 dollar Chinese folders.

These were all brand new knives, the oldest was one month old, the others were literally days old. I hope Mr. Emerson sees this and hopefully feels compelled to do something for me because this is just insane. I'm sending the 10 back AGAIN and the roadhouse and I'll let everyone know what happens.”

Also I see a couple of RED FLAGS in the post above. I underlined what I call RED FLAGS. Like where did you get extra Emerson Screw?

“I had an extra emerson screw laying around”

My last question is for you Mr. MOhunter92. You continue to vent your anger towards Mr. Emerson in your posts since you were told by Mr. Emerson your knives are in route back to you.

You still seem to be headhunting Mr. Emerson’s head without even waiting to open the box from EMI & looking at what Mr. Emerson personally supervised what he and had his staff did to bring your knives back up to factory specification.

BTW in Mr. Emerson's post he explains in great detail what he found wrong with your knives, what he & his staff did to correct your problems, how he did it, and told you some of how he uses special tool & jigs to maintain factory specifications, quality standards, & consistency in his products.

I am not passing judgment on you, you actions, or you being upset. But in all honestly before you vent any more venom toward EMI & Mr. Emerson I feel it would be fair to wait for the box from EMI to arrive at your location. Than open the box, inspect your knives, and than report your finding. After you see what has been done to correct your problems.

JMHO
 
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Akapennypincher said:
Mr. MOhunter92 I have reread all your post in your first thread about “Emerson woes, update.”

http://www.bladeforums.com/forums/showthread.php/1170600-Emerson-woes-update

But after reading Post Number One, I am scratching my head why after one problem, with the FIRST EMERSON A SUPER 7 your bought, you continued to buy EMI Knives when your first problem was not resolved to you satisfaction.

“Emerson woes, update.

Couple guys wanted an update as to my horrific emerson situation. I'll start from the beginning. I bought a super 7, used it about a month very lightly and it had a creaky lock with some blade play. Figured it was just a lemon no biggie I'll get it repaired.

Bought a desert roadhouse after that, it came with the blade way off center and the blade scraped the side upon opening. After much tweaking I got it perfect. About a week later, developed very bad vertical blade play and it actually failed on me a couple times. I was pretty pissed. 2/2 on crappy Emerson's.

But I loved the designs and simplicity, along with its pure American components. I bought a cqc 10 right when the roadhouse developed it's blade play. The knife came to me squeaking like a mouse upon opening and right off the bat, lock rock.

At this point I am livid mad, I call emerson telling them the situation. Got an I don't really care attitude from the lady I talked to and I sent the super 7 and 10 in for repair, I needed one knife on me at least for use so I held onto the roadhouse until I got the other two back.

The knives were delivered to emerson march 17th. I called and talked to a guy named Ernesto and told him my woes. He was okay, beat around the bush but said he'd cover the shipping back to me on the knives. I thought that's fine, reasonable. I'm 3/3 on crappy made Emerson's that's the least you could do right.

I called back a couple times wondering why they were taking forever and it turned out their tech was on vacation for a week so nothing got done. The lady I talked to was very rude, and uninformative Well fast forward to Friday, April 4th. The tech calls me, she was very nice and went over what she did with the knives and said she's shipping them that day.

Well I got them today, the super 7 was perfect. Exactly how I expected a 240 dollar knife to be. The 10 upon first glance was good too, until I removed the pocket clip to put one of the skull ones on. As I removed the screws, one of them was stripped. I removed the others and it was very hard to get them out.

Once I tried installing the skull clip, I had an extra emerson screw laying around. I replaced the stripped one and as I turned the screw it just kept going. Same with another. The holes were not correctly tapped and they stripped the screws and as I tried removing them again to see the issue, a screw breaks off in the handle.

Well I'm steaming mad at this point, I specifically asked emerson to double check these knives and make sure they were exactly the way an emerson was supposed to be, they said they would. 3/3 knives I bought all junk, and they couldn't even get it right after hearing my story and sending two brand new knives in for repair.

I just can't believe how I was over all treated and given the runaround besides Ernesto to a slight degree and the tech, then sent back a knife still not right. Well I called them demanding they do SOMETHING to make this right I just flat out said I want my cqc 10 to be completely replaced besides the blade. I wanted a whole new knife besides the blade on the 10 because this is just frankly bullshit. Ernesto told me to send the 10 and roadhouse in and he will see what they can do.

Well before I got these knives back I bought one more emerson, a mini 15. It was good out the box but it is slightly doing what the 10 and roadhouse did. The lock bar is slightly bending causing a bit of vertical blade play. I am waiting to see how it breaks in, not jumping the gun yet. But I'm so pissed off with this company right now I will never buy another unless they do SOMETHING to show that they have screwed me royally, and that they are willing to do something to make this better.

At this point I think I deserve more than just free shipping. I am about $900+ in the hole on Emerson's that are all frankly pieces of shit. Sorry this is kinda all over the place, just letting everyone know how badly emerson has screwed me. I love the knives, just wish they all came the way I would expect them to come for a 250 dollar damn folder. They came to me with the quality of 20 dollar Chinese folders.

These were all brand new knives, the oldest was one month old, the others were literally days old. I hope Mr. Emerson sees this and hopefully feels compelled to do something for me because this is just insane. I'm sending the 10 back AGAIN and the roadhouse and I'll let everyone know what happens.”

Also I see a couple of RED FLAGS in the post above. I underlined what I call RED FLAGS. Like where did you get extra Emerson Screw?

“I had an extra emerson screw laying around”

My last question is for you Mr. MOhunter92. You continue to vent your anger towards Mr. Emerson in your posts since you were told by Mr. Emerson your knives are in route back to you.

You still seem to be headhunting Mr. Emerson’s head without even waiting to open the box from EMI & looking at what Mr. Emerson personally supervised what he and had his staff did to bring your knives back up to factory specification.

BTW in Mr. Emerson's post he explains in great detail what he found wrong with your knives, what he & his staff did to correct your problems, how he did it, and told you some of how he uses special tool & jigs to maintain factory specifications, quality standards, & consistency in his products.

I am not passing judgment on you, you actions, or you being upset. But in all honestly before you vent any more venom toward EMI & Mr. Emerson I feel it would be fair to wait for the box from EMI to arrive at your location. Than open the box, inspect your knives, and than report your finding. After you see what has been done to correct your problems.

JMHO
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I'm not "head hunting" anything. I think you have misunderstood the story. Wait until I post the video on YouTube and put it on here as well. Any fuzzy parts of this story will be more clear, it's impossible for me to make it all one fluid story via these posts.

Bottom line, the way I've been treated is insane. Truly. Completely disrespectful and rude. Just wait until I get this video up when I receive the knives. Emerson is a joke and I've never been treated so badly by any company, even ones I've spent $20 with let alone $900!

Any details either myself or you have missed in this story will be crystal clear in the video. I'm just waiting to receive these hunks of crap back in the mail.

Also the "extra screw" was a perfect one out of my roadhouse pocket clip. Which was immediately stripped when I took it out of pocket clip. I understand what I'm up against.

This is me, a guy in saint peters MO vs emerson. I have not lied or falsified anything I have said. I have never misused or incompetently assembled or disassembled my knives. I am FAR from one of those customers that nobody can please. In anything.

What I expect when I buy a $200+ folder is no damn blade play. That's it. If the liner doesn't perfectly sit against the g10, I don't give a shit. I don't care about looks. I care about function. If it's even minute play it's acceptable to me. But vertical blade play and stripped out screws is straight crap. And that's what I got from this company. I have 2 Emerson's that I find are perfect. There are two that are pieces of shit.

I feel so foolish for so strongly believing in this man and his company. But I will do my best to show more people his true colors with the YouTube video when I receive the knives back. He is not a fair man, he is not a kind man, he is a narcissist and his ego knows no bounds.

And I should've noticed it with how he promotes himself and some of his products. I just bought a strider smf. While I did not like what I've heard about mick strider I've seen quite a few accounts where he will go above and beyond for his customers.

This guy didn't even budge a finger for me with knives that are clearly not structurally okay. Hopefully the strider gets to my house while the crap Emerson's do so I can show how a knife labeled "hard use" should feel.
 
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