I was interested in some of the Medfords just to try it out. I have had pretty much all the major customs out there in my collection. I've heard some good and a lot of bad about these knives, the thing that bothers me most is the warranty issue rules. If you have seen my post you know that I have a lot of the highest end possible knives, $2-12K range and not one of these custom makers have ever asked me not to "put a tool on the knife". Actually, most makers will tell you the best way to take down their knives and any tips to reassemble.
I'm also a maker and I understand about having to do warranty work, it's a real pain but a part of being a knifemaker. I was particularly concerned with how many of these Medfords seem to be going back for service or warranty, it shouldn't be that way for $500+ knives. In engineering its called OTBF (out the box failures), which usually applies to mass production. Customs should have zero OTBF, that's their appeal.
A while back one of my buddies brought over a praetorian to help with its lock stick issue, it wasn't as bad as I've seen but it could get to the point you needed to pry it. I knew about the warranty rule so I just told him to send it back, I think he ended up selling it. The design was nice, but the quality didn't feel custom to me.
The biggest concern was all the email and hate I saw Greg spew at pretty much one of the nicest guys in the knife community. There was a very long post and screen shots and quite frankly Greg was completely out of line. You can dig it up I'm not reposting. Customers, even if painful are always right. They buy your knives, they own them, unless they totally destroy it through intended negligence you should back up your knife. You shouldn't accuse them of messing with the knife when it clearly came that way brand new from maker.
I just wanted to share what I've learned so far as a consumer, not trying to argue with anyone.