Hey guys need help with a Canadian buyer.

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The point I am trying to make is that if you live in a world dependent on other people's integrity (like everyone is saying the buy needs to have) you are living in a dream world. Ludwig, apparently there is a need for a sermon as several other people, like you, are blaming the scammer. The seller was stupid and now he will need to live with the consequences. A scam can only work if there is someone who allows themselves to be scammed. And the only way to avoid getting scammed is to know how to avoid it through education. The seller did everything wrong in this transaction. Nobody forced him to be stupid. Hopefully other idiots who think about agreeing to get screwed read this thread and think otherwise.
 
I obviously don't sell any knives here but when I do sell any knife to anybody going anywhere I have them pay me with a Postal money order for immediate shipping via Priority insured. Any other form of payment holds the shipment until it clears my bank. If the buyer doesn't like the terms then they can move on. I"m not a high volume seller but I do have a nice list of references that they can contact. As for PP:thumbdn:

I sure as heck wouldn't drop a $1200 knife in an envelope going anywhere. My wife worked at the post office for 35 years and she said the equipment they use to move the mail is to tough on envelopes with knives in them.
 
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Wrong. Either party can collect on the insurance, it just takes forever and a half

The USPS says:
Who May File for Loss or Damage
A claim may be filed by:

a. Only the mailer, for the complete loss of an unnumbered retail insured mail article or article insured online for $50 or less.
b. Either the mailer or addressee who is in possession of the original mailing receipt, for the complete loss of a numbered insured mail (purchased through USPS retail channels), Registered Mail, COD, or Express Mail article.
c. Either the mailer or addressee who is in possession of the online label record or computer printout of the Web-based application as described in 3.1e., for the complete loss of an article insured online for more than $50 up to $500.
d.Either the mailer or addressee, for damage or loss of some or all of the contents of an article for both retail insured mail and mail for which insurance is purchased online.
e. Only the merchandise return permit holder, for merchandise return service (MRS) parcels that are registered or insured as indicated by the permit holder on the MRS label.
f. Only the mailer, for bulk insured service mail.
 
The point I am trying to make is that if you live in a world dependent on other people's integrity (like everyone is saying the buy needs to have) you are living in a dream world. Ludwig, apparently there is a need for a sermon as several other people, like you, are blaming the scammer. The seller was stupid and now he will need to live with the consequences. A scam can only work if there is someone who allows themselves to be scammed. And the only way to avoid getting scammed is to know how to avoid it through education. The seller did everything wrong in this transaction. Nobody forced him to be stupid. Hopefully other idiots who think about agreeing to get screwed read this thread and think otherwise.

To clarify one thing - because I do agree with you actually - when you say "scammer" who is it that you are referring to? It sounds to me like you are referring to the buyer. So with that established, what do we usually do with scammers around here?

In this case I do believe the buyer received the package empty. He has no business filing a PayPal dispute after his own request was fulfilled by the seller though. This should be a $1200 lesson for him and him only.

But overall, the most important thing is like you said - to make this deal an example of how not to do things and I am with you :thumbup:
 
I have seen it so many times, a seller says he takes no responsibility once the package is mailed out properly. The buyer agrees. The package is lost. The buyer no longer agrees and files for his refund with PayPal.

Unless the buyer signed for the package, the seller loses.

If you are using PayPal, use it right, go by their rules. If you are shipping a high value item, Registered mail is the best security you can get. Period.

If the mailman does not get a signature from the buyer, he pays for the package reported missing.
 
Furthermore I would like to add that this is precisely why I will NEVER buy, sell, or trade with anyone who isn't located in the United States. Seriously, you couldn't pay me to trade with someone outside the U.S.

It's simply not worth the risk and hassle.

I stopped as well long ago for the same reason. Seems there's always a problem when it's across a border. Weird almost how you can sell 100 of anything here inthe states and have a stellar track record of service and you can send 3 packages across 3 different borders and there's always an issue.
Sorry, I just won't do it anymore.
 
I have seen it so many times, a seller says he takes no responsibility once the package is mailed out properly. The buyer agrees. The package is lost. The buyer no longer agrees and files for his refund with PayPal.

Unless the buyer signed for the package, the seller loses.

If you are using PayPal, use it right, go by their rules. If you are shipping a high value item, Registered mail is the best security you can get. Period.

If the mailman does not get a signature from the buyer, he pays for the package reported missing.

Registered is the way to go for high value items... The best option is First Class + Registered, costs no more than $30 all over the world, but totally worth it.
 
I have seen it so many times, a seller says he takes no responsibility once the package is mailed out properly. The buyer agrees. The package is lost. The buyer no longer agrees and files for his refund with PayPal.

Unless the buyer signed for the package, the seller loses.

If you are using PayPal, use it right, go by their rules. If you are shipping a high value item, Registered mail is the best security you can get. Period.

If the mailman does not get a signature from the buyer, he pays for the package reported missing.

Registered is the way to go for high value items... The best option is First Class + Registered, costs no more than $30 all over the world...
 
It was sent registered and arrived at his customs and inspected but once customs opened it and resealed it.
Then that's where we had the problem.
 
It was sent registered and arrived at his customs and inspected but once customs opened it and resealed it.
Then that's where we had the problem.

I'd be calling and emailing the customs office regarding that package. Let them know that when the package arrived wt the designated location, the envelope was empty and/or is being claimed empty by the recipient. Someone needs to be made aware that the item is missing. Now, if a customs agent pocketed the item or if it fell out they need to know.
 
I've said it before and I'll say it again: NEVER SHIP TO CANADA.

Sorry to my Northern brothers, but I've had 3 bad experiences with Canadians and about 200 good ones in the US.
 
It was sent registered and arrived at his customs and inspected but once customs opened it and resealed it.
Then that's where we had the problem.

Now that is an important detail. If you sent registered you should have a good shot of beating the PP dispute.

Or did you end up splitting the cost?
 
Now that is an important detail. If you sent registered you should have a good shot of beating the PP dispute.

Or did you end up splitting the cost?
I agreed to splitting the cost, just waiting for jpinc to honour his word... Should happen today..
 
My .02 is that customs fees should be factored in by the buyer when getting things from south of the border. I buy from the states, supplies etc on a weekly basis. If you can drop 1200 on a knife then surely you can foot 100 for some fees. Why risk it?
 
Registered Mail, if I am not mistaken comes with $5000 of automatic insurance. At least I think it used to. Jpinc, you probably should seriously look into that and if I am correct about the insurance file a claim for loss with the USPS.
 
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I agreed to splitting the cost, just waiting for jpinc to honour his word... Should happen today..

And this is all i needed to hear to never do business with you. First you make a deal with the seller (a shady one at that), lie when it doesn't go your way, and now are trying to make stipulations in order to give him half of HIS money back. I've seen it all
 
It was sent registered and arrived at his customs and inspected but once customs opened it and resealed it.
Then that's where we had the problem.

Yeah you need to contact the customs and find out what happen. Don't let something like this sit idle. Best case scenario you find the knife or find out where it most likely disappeared.
 
Yeah you need to contact the customs and find out what happen. Don't let something like this sit idle. Best case scenario you find the knife or find out where it most likely disappeared.

Just out of curiosity what did you write on the declaration form.

Always Always Always declare a knife that is crossing the border either
A) Fixed Blade Hunting Knife
B) Folding Camp Knife

And you never have issues. I don't recall a package ever even being pulled aside actually now that I think about it.

I never ask for the seller to undervalue a package , however I do require that sellers ship via USPS with a tracking number. I have had nothing but problems with UPS/FedEx/DHL...
 
*Tell the truth on the forms
*Insure the contents
*Pay the fees
*Vote for changing the laws
 
http://www.youtube.com/watch?v=HOMueumw750

And this is WHY, I will no longer take the risk of shipping a knife to, Canada. One of my favorite episode's of "That 70's Show", perfectly illustrated, that Canadian Custom's Agent's, cannot be trusted!

They kept the beer...& most likely, they kept this $1200 knife!

Good luck, on you two working this unfortunate situation out.
 
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