I broke my cold steel Spartan!!!!!

I just got mine last week and I'll be taking it to a Civil War skirmish this weekend. We use live rounds at breakable targets. None of which will be my Spartan which would be the only way I could imagine it breaking. I mean, they stab it through a car and chain mail. So I think it can handle a few Yankees!
 
XanRa said:
I have not :(

But that's because I haven't heard anything and I've been busy
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Pick up the phone man - before you read your next post and call them. I promise if you call & ask to speak to someone regarding a knife failure and warranty, the operator will transfer you to a guy (forgot his name) who is very good and takes care of things immediately. If he's at lunch DON"T leave your number - ask when you can call back and call back at that time. Hmm..I'd think you'd want a new one?? :(
 
singularity35 said:
I think that's what the people have been telling the OP. I dunno but I hope the OP is not setting up a customer service bash on the basis of an unanswered email.
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If they did not act on an email, I would consider that poor CS. Email provides a record that can be referenced later. A phone call does not.
 
sh00ter01 said:
He does...BUT in this day and age an email should be a viable means through which to get in touch with a company and it's warranty department.

-sh00ter
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And I would rather spend a few minutes sending an email than spend 5 seconds dealing with an automated switchboard. Press 1 for spanish, blah, blah, blah. Click!
 
JayGoliath said:
T1mpani,

The original state would have been HI's selection of leaf springs, mostly 5160 from the scrap. I believe even from the ancient times leaf springs much like the railroad tracks are the EXCELLENT choice of steel being tempered with countless cycles of expansion and shrinkage over the years of abuse. I might be wrong as the older steels would have much pure contents than say the quality of steel now. I can't say much about CPM because it's a totally different way to produce cleaner particles of steel. A peace of mind.

There were a few incidents when the indestructible khuk broke by the cho and they found that bad HT was the cause (Pre- Dashain festivals made the Kamis go wee-wee)

If i remember this well, Ryan Johnson, M.S from RMJ Tacticals mentioned about his 4,100 pound air hammer drop forged Shrike being tougher than his stock removal signature Talon and Kestrel.



So why didn't he make the Talon & Kestrel by forging? Possible but then we as customers will have to buy 1000+ hawks from him to justify the cost of the forge machine. So why only the Shrike model gets the forging and not the rest? The shape and grinding made it possible and Talon/Kestrel is the older product that worked fine ever since they changed from 1095 to 4104 Chrome -Moly. I believe Ryan would think to forge everything in RMJ will result in a greater delays already in his production.

I do hope he will forge the upcoming SPAX axe, only if enough demand to convince him that the spending is worth.
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While we're waiting to hear how Cold Steel handles the issue of the knife that was dropped at high speed into a target :-D please tell me if I'm understanding this quoted post correctly - the RMJ Tomahawk and the Roton Talon are made by the same company? Really?
 
Cotherion said:
RMJ makes the Kestrel, Talon and some others. Excellent tools by and excellent company :)
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By Talon, you do mean the Roton Talon double edged dagger, right? Or is there another tool called a Talon? What I mean is - does the "R" in RMJ have something to do with Roton? Or are they two completely different companies and are there two different Talons? This is just intriguing because I can feel a Roton Talon coming in the near future and my buddy is a big RMJ fan. So, he'll find it interesting that my dagger is made by the same folks as his dream hawk :-)
 
I think not the same maker. RMJ makes predominantly battle tomahawks and the R is definitely not Roton :)

If you're into tactical tomahawks then this is a good brand to go to :)
 
cziv said:
No XanRa has been hanging out in Prac-Tac & survival. Today's last post :rolleyes:

http://www.bladeforums.com/forums/s...-knife-for-self-defense?p=9884215#post9884215
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Huh, that is an interesting post...:rolleyes:

Anyway, anyone have experience with Cold Steel's customer service? I recently bought a Rajah III and have been pretty impressed with the lock and feel of it, I'm leery of buying more because of horror story's of dealing with CS when it came to trying to get a knife fixed under warranty.

Was kinda hoping to see if they resolved this one.

-sh00ter
 
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