I sold a knife with pictures in the thread of lockup and buyer wants a refund.

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So you advocate paying shipping charges to let someone lookee-loo and finger fiddle your property? Seriously?

'Splain your reasoning here please.

Also explain please why you wouldn't wish to leave feedback to alert other members here that this buyer is questionable to deal with.



GuestWho101 said:
Accept return.

Once received, make sure everything is in the same condition as it left you.

Issue a FULL REFUND.

DO NOT leave iTrader Feedback.

Decide to transact or not, with said person in the future.
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I can only assume that if he leaves negative feedback the buyer will return the favor. Future buyers may not know the circumstances surrounding that sale and it could end up hurting him in the end.
 
You can't leave feedback for a transaction that was not completed. You also can't leave retaliatory feedback. Anyone worth their salt who deals in the exchange will find this thread when they do their proper diligence in researching a buyer or seller. Post the user name in this thread and it will show up in searches. No need to leave feedback on itrader.
 
Nomo4me said:
So you advocate paying shipping charges to let someone lookee-loo and finger fiddle your property? Seriously?

'Splain your reasoning here please.

Also explain please why you wouldn't wish to leave feedback to alert other members here that this buyer is questionable to deal with.
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Why make things more difficult than need be? :)

Accept the return, because chances are paypal will make you accept the return.

Issue a FULL REFUND, because chances are paypal will make you issue a FULL REFUND.

DO NOT leave iTrader Feedback, because this isn't a completed transaction. And situations like this are what G/B/U is for.

The only responsibility that will be given to the "buyer" from paypal, is to return the item back to the seller. If the seller decides to deduct an amount and issue anything other than the original sold price, paypal will most likely get involved and side with the buyer.

(P.S.) Chances are, means ---> MOST LIKELY. ;)
 
Nobody wants/needs/likes a tire-kicker, as it violates any ethical rules of behavior. Issue the refund once you receive the knife back in original condition, minus any shipping charges you incurred.
I would leave either negative or "neutral" feedback, and describe very briefly the situation. This helps other folks, like me, in the future...and will tend to discourage (slowly) the folks who are using this Exchange forum in an unethical or discourteous manner.
 
RevDevil said:
Buyer's remorse happens, and it not something that is considered a highly valued trait here. In fact, it's a path to people never doing business with you again. We do not need tire kickers here, period. If there is a legitimate issue then the buyer needs to explain and demonstrate what that issue is, and why after seeing pictures it is not acceptable. I agree with Wolfman that if you go refund, you subtract the shipping costs you as a seller incurred (that is if the item was somehow misrepresented). This is why some people only sell to members with high feedback and tenure on forums, they know their chances of success are higher.
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^^^ This. If the knife was as described, keep what you spent in shipping. If it was at all misrepresented, full refund. Then just don't deal with that buyer anymore.
 
Would like to see the buyer respond here. Has anyone made them aware of this? It does appear as a buyer's remorse issue and (pending buyer reason we do not see); just issue refund - minus your costs. Would like to know who the buyer is, so we know. Pretty crappy if you ask me.
 
craytab said:
You can't leave feedback for a transaction that was not completed. You also can't leave retaliatory feedback. Anyone worth their salt who deals in the exchange will find this thread when they do their proper diligence in researching a buyer or seller. Post the user name in this thread and it will show up in searches. No need to leave feedback on itrader.
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this is a transaction that was completed. Money was sent, knife was sent and both received by the appropriate parties. Undoing the sale via refund does not change that a transaction happened. Absolutely negative feedback(ONLY IF WARRANTED) if you find something that wasn't disclosed. If it was buyers remorse then post some negative and the mods will back you if retaliated against.
 
I had a buyer ask to return a knife because there was some lint in it, and the blade wasn't completely centered. In the sales post I said that the knife had be used lightly but I didn't address the centering. I allowed the buyer to return the knife and I returned full payment. The knife came back clean, no lint. I listed the knife again, with mention of centering, and sold it to another buyer.

There is a small paypal cost to the seller when you refund a payment, and of course I had to pay shipping again to the new buyer.

I think there is some risk involved to a seller. Any retail store deals with this- products being returned, etc., so I did not think my small losses were real severe.
 
I would post his screen name but not post negative feedback. I would also send his money back and give him a lecture about being a man of his word. Stick to dealing with platinum members with high positive feedback from now on ;)
 
it would seem if paypal gets involved they will side with buyer and issue full refund. if you give the buyer an opportunity to explain themselves in this thread it could really help you in dealing with paypal (assuming knife was as described and such). peace
 
Just get the knife back, inspect it, and if all is good, refund the buyer.

If we could somehow put into words the level of stupidity required to say that the lock-up of a knife that you bought is 'too late' when you saw a perfect picture of that lock-up before you bought the knife, we wouldn't call this 'buyers remorse'

It doesn't happen that often, and I think that while there might be more 'test pilots' or 'buyers remorse' than I know of, most people at least have the decency to deal with their own stupidity.

He could have simply re-listed the knife.......
 
craytab said:
You can't leave feedback for a transaction that was not completed. You also can't leave retaliatory feedback. Anyone worth their salt who deals in the exchange will find this thread when they do their proper diligence in researching a buyer or seller. Post the user name in this thread and it will show up in searches. No need to leave feedback on itrader.
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I am a little lost on this...

I would consider this a completed transaction as both parties got what they wanted in their hands.
I understand the buyer is asking for a refund, however that still makes the original transaction complete....

Because the buyer is obviously asking for a refund based on nothing more than smelly stuff, does that not warrant negative feedback?

And yes, any negative feedback from the buyer would obviously be retaliatory....

Please correct me if I am wrong.
 
JR88FAN said:
Just get the knife back, inspect it, and if all is good, refund the buyer.

If we could somehow put into words the level of stupidity required to say that the lock-up of a knife that you bought is 'too late' when you saw a perfect picture of that lock-up before you bought the knife, we wouldn't call this 'buyers remorse'

It doesn't happen that often, and I think that while there might be more 'test pilots' or 'buyers remorse' than I know of, most people at least have the decency to deal with their own stupidity.

He could have simply re-listed the knife.......
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^^^
+1

Exactly, JR. I've purchased many knives here on the forum, that after receiving, I wasn't happy with. With these disappointing transactions (on my part), I did a quick catch & release & wrote off these experiences as a loss, & a lesson learned. Unfortunately, there will always be people, who don't subscribe to the same integrity/ethics, that most of us honest member's here, do.

wroughndt said:
I would post his screen name but not post negative feedback. I would also send his money back and give him a lecture about being a man of his word. Stick to dealing with platinum members with high positive feedback from now on ;)
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It appears, that "he", is a she (please don't infer any negative gender connotations with pointing this fact out- as there are none intended). Read the OP's 6th post & check out the sales thread link in the 1st post.

Best of luck to the OP, & FWIW: the lockup on the knife in question, looks very good in my eyes & perfectly acceptable.
 
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wroughndt said:
I would post his screen name but not post negative feedback. I would also send his money back and give him a lecture about being a man of his word. Stick to dealing with platinum members with high positive feedback from now on ;)
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As the buyer IS a female it is obvious what her screen name is simply by looking at the last post in the OP's for sale thread.
 
Sorry guys. I am at the gym and will reply when I get home. Buyer has replied to my pm but is failing to send me pictures.
 
Partial refund is also an option if both parties clearly communicate and agree what is to be done and the knife is received back exactly how it was sold.
 
wolfmann601 said:
As the buyer IS a female it is obvious what her screen name is simply by looking at the last post in the OP's for sale thread.
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welp there it is.... Soooooo is it miss JennaLee? The pictures clearly show LATE lockup. If I wasn't looking for late lockup.... I clearly wouldn't have purchased that knife. You don't ask for a refund for a knife simply because you don't like it. There needs to be a reason that the knife was misrepresented/not as described for a refund. Buyers remorse = turn around and sell it on the exchange like most others would if it really bothers you.
 
bdmicarta said:
There is a small paypal cost to the seller when you refund a payment.
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If the refund is applied properly, there is no cost to the seller; the payment is simply reversed. The amount received is removed from the seller's account, and PayPal returns the original fees...meaning the buyer gets a full refund, with no (PayPal associated) cost to the seller.
 
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