DallasSTB
Gold Member
- Joined
- Feb 18, 2009
- Messages
- 3,250
That brings a couple of questions to my mind.....
1. I wonder what percentage of the total CRK customer base is actually active on this forum?
2. I also wonder just how valuable most of the feedback that comes from this forum really is??.....
My thoughts would be as follows.
1. Small percentage.
2. Not very, in the big scheme of things.
I would agree with #1 - There are perhaps a hundred people that regularly contribute here, yet CR sells thousands of knives worldwide each year.
For #2, I would disagree to the extent that from my experience, the Reeves do listen to consumer sentiments; however, history tells us that they do not rely on it exclusively for their business decisions (i.e. the Regular).
The most perplexing question for me is that in the era of cutting costs and streamlined production processes, CR would introduce this new element that doesn't create any obvious value. It adds time, and thus money, to the manufacturing of each knife. This must be something that Chris truly wants and believes in with this heart, and that may be the final deciding factor here.
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