Isn there anyone at Buck that checks the quality of the knives anymore ?

Jared, excellent advice.

The one thing that I think every poster agrees on is their love and devotion towards Buck.
 
RAZORBLADES said:
Not to be a arse about this,but we are 5 pages into this thread and not one comment from Buck on this topic ,Joe Houser and Chuck Buck are both moderators here,and not one word.I will say something is definately not right at Buck,Joe or C.J would have responded a couple of years ago,on the first page,now we see or here nothing?Why is that?
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Here's an e-mail I received from Joe this morning.

" Hi Dave,

It seems that they want to get their ducks in a row before responding. I insisted that the response came from the shop and lets face it, these are shop guys not necessarily used to posting on the forums. I did speak with Jeff Hubbard about it and he says he will post to the thread today. I totally agree that it should have happened quicker and will say that Jeff was only just given the go ahead on this.

Thank you,

Joe Houser"
Director of Customer Relations

Buck Collectors Club Liaison

Company Historian
 
All,
We as a company have been remiss in answering this. We do take quality very seriously. Please accept my apologies for the late response.

On a daily basis, we inspect and ship the best product possible. WE are human and thing do get out the door. Some with minor issues and some with more serious issues. We are experencing rapid growth and as hard as we try not everything goes smoothly.

For the day to day items that slip out the door, we review and update our methods when we recieve feedback and go over the failures with our crew. Some items will take a re-design to correct or new tooling. These types of items can take awhile to finish our due diligence to ensure we have correct the items before we move forward with new tooling or processes.

Items like the SP73 Razor recieved should not have happened.
Razor or any that want to can contact me @ Jhubbard@buckknives.com and we will work to solve your frustrations. The box or clam date is most helpful.


Sincerly
Jeff Hubbard
Quality Manager
 
Jeff....thanks for posting a response to this thread. :thumbup:

I'm one of the ones that have been in the background watching this thread progress.
 
I have been a fan of buck knives for a long time and it’s good to know that Buck is not only aware of the problem-problems, but taking corrective action steps to insure the problems go away as well.:thumbup:
 
ohen cepel said:
I love Buck stuff, or I wouldn't be here as a Life Member. That being said, I like to see what I buy before I pay for it since sadly, I am not always happy with their newer product. I also had a bad experience with the custom shop (which another member really helped to make right for me). In the end though, 5th generation, American owned, Christian means something to me today.

I'm sure they struggle with their price point. I would love to see a "gold line" or something which was not custom shop but which was $x more that was going to be RIGHT from the door.
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My second knife was a buck. I have to ask, what in world does the religion of the people making the knife matter?

-- Adam
 
My second knife was a buck. I have to ask, what in world does the religion of the people making the knife matter?

-- Adam
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No offense, but if you have to ask, you probably wouldn't be very open to the answer even if someone explained it to you. Do you not have values and beliefs that weigh in your decision making?

I also appreciate the response from Buck here.
 
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dmattaponi said:
No offense, but if you have to ask, you probably wouldn't be very open to the answer even if someone explained it to you. Do you not have values and beliefs that weigh in your decision making?

I also appreciate the response from Buck here.
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I have values and beliefs, but I don't necessarily expect those making the products I buy to have the same values and beliefs.

To reiterate Adam's question: why does it matter? "Christian" doesn't equate "good"-- at least not in any dictionary I've seen. Do you ensure all your foods, products, and services are provided by one particular religious sect?
 
Guys, I am not a moderator, but lets don't get too far off the subject of knives.

Let me say this, In the world around us, people who set examples of quality in their work and their "lives" are a rare breed. The Buck family do good deeds to others, so do people of no beliefs or other beliefs. For some people the connection of a quality personality with the ability to act and speak of their feelings about life is important. For those with the ability to see a little deeper into the factory and its people, a privledge for me of being a BCCI board member, I can say that, and let me call it a quote " The Buck family tries to live a life of being good to other people." They openly speak of their belief system, I do not hold that against them. I learned of all this after getting attached to my old Buck folders. The four times I have gotten to speak to them for more than a hello, they did not bash me on the head with religion, but are willing to discuss kindly, right and wrong and what they believe, IF it comes up. I think if we all followed that example the world would be a better place and we would all get along......mo betta. That said, I still want a new issued Cadet 303 with jigged bone scales.......... maybe even S30V.....nah......300
 
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I have values and beliefs, but I don't necessarily expect those making the products I buy to have the same values and beliefs.
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I'm not sure what the above comment has to do with it. I don't expect it either, but that doesn't mean that I'm not happy to do business with fellow Christians when I can. If it's not of value to you, I understand. I hope you are not somehow offended because some others might feel otherwise.

300 Bucks, I agree. I'm not looking to debate with lightening boy. I was only trying to voice my support for Buck in an otherwise tough (for Buck) thread. Their open expression of their Christian values is something that attracted me to Buck as a knife company, and my response to LB was actually more of an attempt on my part to let Buck know that there are those of us out there that do value them for their open stance.
 
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I have bought about 7 Buck knives in the past 12 months and all have been good to excellent condition, the M124's and My custom 110 are Great! I pick certain knives that I like, so I don't buy all Buck knives but will continue to buy the ones that appeal to me.
 
dmattaponi said:
I'm not sure what the above comment has to do with it. I don't expect it either, but that doesn't mean that I'm not happy to do business with fellow Christians when I can. If it's not of value to you, I understand. I hope you are not somehow offended because some others might feel otherwise.
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"Somehow offended?"

Somehow?????

We all know what's going on......a little cheerleading for the Christian religion. Yes, it's offensive. It's a quiet, sly way of saying that Christians are better than other people.

:barf:

It's out of place here (and everywhere, for that matter). People just don't want to hear it.

When you get the urge to do it, just say no. Keep it in your church. Then you won't offend people.

Everybody will be happier.

:thumbup:
 
"Somehow offended?"

Somehow?????

We all know what's going on......a little cheerleading for the Christian religion. Yes, it's offensive. It's a quiet, sly way of saying that Christians are better than other people.



It's out of place here (and everywhere, for that matter). People just don't want to hear it.

When you get the urge to do it, just say no. Keep it in your church. Then you won't offend people.

Everybody will be happier.
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Wow, that is about an asinine of a statement as I've ever read. Sorry you feel that way, but it sounds like a personal problem to me. Maybe you should keep that to yourself instead of sounding so foolish. Buck advertises as a Christian company. I'm glad that they do. How you could possibly take issue with that is beyond me. By the way, my old username was Doug S (I had to change it because of an email problem). Been enjoying these forums since about 2007, and I do not think that I've ever shared my faith here before. I think the real problem isn't someone like me commenting as I've done above. It people like you who obviously want to discriminate and look down your nose at Christians...I fear that's what lightening boy was doing with his earlier comment. I would like to say so much more, but for the sake of not hijacking this thread, and for being respectful to those who are trying to have a legitimate discussion I won't. I'll only add, thanks for showing me who you really are BG42EDGE (I'll be sure to keep my distance), and if you knew anything about real Christianity, then you'd know that as a Christian I recognize that I am absolutely no better than anyone else. Your comments would seem to indicate that it is you who are thinking yourself better than others? No surprise, really.
 
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BG42, Buck puts (or used to put) their faith "out there" as a part of their standard box literature. I think you have to expect that Buck fans who are Christian to respond to that in just the same way that Mormons might respond to Marriot Hotels.

Dmattaponi, as a fellow Christian, I understand completely where BG42 is coming from. Lots of folks have and continue to do and say awful things while claiming the faith. Given that, I think you have to expect that people will be offended when matters of faith come up in places where they don't expect it and don't want to have to deal with it.

Trying desperately, somehow, to wrangle this poor thread somehow back on topic, I think Al Buck clearly set the tone and drew a line from his aspiration to make a knife for which, "With normal use, you should never have to buy another." and the principles that he drew from his faith.

Whether it's motivated by their faith or just good business sense, I think it's great that Buck maintains that commitment.

It sounds like they're working hard on reviewing their processes in the face of a move and explosive growth. Let's hope they succeed in that (and let the rest go).
 
Gentlemen...if you stick to the discussion of Buck knives and leave the pros and cons and debate of religious affiliation for a more appropriate venue, perhaps a meaningful discussion could ensue without the finger pointing and ire. It would also keep the moderators at bay. Thanks for your cooperation.
 
OHALLUM and pinnah, I appreciate the comments. Yes, there are many who claim to be "Christian" who haven't a clue as to what that really means. Blues, glad you're letting this thread continue.
 
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dmattaponi said:
Wow, that is about an asinine of a statement as I've ever read. Sorry you feel that way...sounds like a personal problem to me. Maybe you should keep that to yourself instead of sounding so foolish. Buck advertises as a Christian company. I'm glad that they do. How you could possibly take issue with that is beyond me. By the way, my old username was Doug S. I had to change it because of an email problem, but it's not as if I've spent years here lurking these forums preaching my religion if you care to check (as a matter of fact, I don't know that I've ever shared my faith here before). Also, I notice the real problem isn't someone like me commenting as I've done above. It people like you who obviously want to discriminate and look down your nose at people like me...I fear that's what lightening boy was doing with his earlier comment. I would like to say so much more, but for the sake of not hijacking this thread, and for being respectful to those who are trying to have a legitimate discussion I won't. I'll only add, thanks for showing me who you really are BG42EDGE (I'll be sure to keep my distance), and if you knew anything about real Christianity, then you'd know that as a Christian I recognize that I am absolutely no better than anyone else. Could it be that you are the one thinking a little too highly of yourself?
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++++ 1 :thumbup::thumbup:

We are still a nation with "freedom of speech" are we not? Better enjoy it while it still lasts, as it seems, we are losing that freedom along with others, that many have fought and died for since this great nation was founded.

Omar
:rolleyes:
 
I appreciate the honest responses to my question. As a non-Christian i was unaware of Buck's overt religious stance.

I'm just concerned that the principals of quality i most associate with Buck seem to be slipping. My childhood memories are full of my dad's old 110. My first knives we're Victorinox, Schrade, Buck, and a Randle Model 3. Of these, Schrade is now a hollow shell. I would consider it a tragedy if Buck slipped down the slippery slope.

--Adam
 
tatteredmidnight said:
I appreciate the honest responses to my question. As a non-Christian i was unaware of Buck's overt religious stance.

I'm just concerned that the principals of quality i most associate with Buck seem to be slipping. My childhood memories are full of my dad's old 110. My first knives we're Victorinox, Schrade, Buck, and a Randle Model 3. Of these, Schrade is now a hollow shell. I would consider it a tragedy if Buck slipped down the slippery slope.
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Amen to that :))) :p
 
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