Knife outlet- worst dealer ive ever dealt with

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I've shipped items back to: KW, BHQ, and Cutlery Shoppe and KC. I've never gotten a refund from any of those places before shipping and I never thought to ask. I got refunded AFTER they received the item back which is the way it should be IMO.

Why would a business or individual issue a refund before receiving the item back? That's a very easy way to get ripped off. I'm not saying its never happened but I've never heard of WalMart issuing a refund before the item is back in their hands.

OP If you are that worried about it shoot a short video of you packaging it up and you could also ship it back with Signature Confirmation.
 
I've shipped items back to: KW, BHQ, and Cutlery Shoppe and KC. I've never gotten a refund from any of those places before shipping and I never thought to ask. I got refunded AFTER they received the item back which is the way it should be IMO.

Why would a business or individual issue a refund before receiving the item back? That's a very easy way to get ripped off. I'm not saying its never happened but I've never heard of WalMart issuing a refund before the item is back in their hands.

OP If you are that worried about it shoot a short video of you packaging it up and you could also ship it back with Signature Confirmation.

I realize that. The only reason i asked for a refund first is because that money never should have been taken out of my account in the first place. He messed up by chargin me when he shouldnt have, so i felt that he should have corrected his mistake immediately.
 
This is truly absurd - by the sellers logic that it's just perfectly fine for him to randomly choose some other item to send you without your consent, after the original order was cancelled - well by that same logic why doesn't fred just randomly send out various expensive products to everyone who orders from him? Thought y'all would like these knives...I've charged the purchase price to your Credit Card which I've kept on file. He could just start his own knife-of-the-month club and just automatically subscribe everyone with a credit card on file!!
 
Usually, if a business sends you merchandise you did not order, it's a gift.

Receipt of Unsolicited Merchandise
A company sends you a gift in the mail--a ball point pen, a key chain, a tie. But you didn't order it. What do you do? If you are the type of person this company is looking for, you may feel guilty about accepting the item without paying for it. Don't feel guilty! It's yours, and you are under no obligation to pay anything.

You, the consumer, may only legally be sent two types of merchandise through the mail without your consent or agreement:

Free samples which are clearly and conspicuously marked as such.
Merchandise mailed by a charitable organization that is soliciting contributions.
And in these two cases, you can consider the merchandise a gift if you wish. In all other situations, it is illegal to send merchandise to someone, unless that person has previously ordered or requested it.

These rules are codified in Title 39, United States Code, Section 3009. That section of the Postal Reorganization Act of 1970 incorporates these protections for American consumers and makes the mailing of unordered merchandise unfair methods of competition and unfair trade practices under the law.

If you do not wish to pay for unsolicited merchandise or make a donation to a charity sending such an item, you may do one of three things (in each case, by law, you have no obligation to the sender):

If you have not opened the package, you may mark it "Return to Sender," and the Postal Service will return it with no additional postage charged to you.
If you open the package and don't like what you find, you may throw it away.
If you open the package and like what you find, you may keep it for free. In this instance, "finders-keepers" applies unconditionally.
Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication.

If you are aware of violations of the federal law prohibiting the mailing of unordered merchandise, or if you have personally had difficulty with such items--especially if you are sent statements demanding payment for the merchandise--you should contact you local postmaster or the nearest Postal Inspector.

Charging your credit card for merchandise when the person causing the charge knows that you did not order the merchandise is a federal and state crime.
 
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Because if Fred did so with regularity he would be engaging in a pattern of fraudulent credit card transactions and would probably end up with not one reputable CC company allowing Fred to do business with them. If Fred does not stop he will eventually get burned by a CC company that will refund the money to the buyer and not force a return of the product. Especially if said item was never ordered!!!
 
I don't know the OP and wish him well, BUT... there is NO WAY I am letting someone charge my CC for a item that was different than I ordered. If I go to Wal Mart for Gregory's coffee and they hand me Folgers and charge me I would be livid!!! If you explain the entire story to the card co. I don't see were you would have a problem. Most debit cards have a Master card or Visa logo on them. I would call that company and raise hell. You are getting pushed around by your bank and the seller. THAT IS BS!

This might help............ I know it's a stretch, but might be worth a try.

Receipt of Unsolicited Merchandise
A company sends you a gift in the mail--a ball point pen, a key chain, a tie. But you didn't order it. What do you do? If you are the type of person this company is looking for, you may feel guilty about accepting the item without paying for it. Don't feel guilty! It's yours, and you are under no obligation to pay anything.

You, the consumer, may only legally be sent two types of merchandise through the mail without your consent or agreement:

Free samples which are clearly and conspicuously marked as such.
Merchandise mailed by a charitable organization that is soliciting contributions.
And in these two cases, you can consider the merchandise a gift if you wish. In all other situations, it is illegal to send merchandise to someone, unless that person has previously ordered or requested it.

These rules are codified in Title 39, United States Code, Section 3009. That section of the Postal Reorganization Act of 1970 incorporates these protections for American consumers and makes the mailing of unordered merchandise unfair methods of competition and unfair trade practices under the law.

If you do not wish to pay for unsolicited merchandise or make a donation to a charity sending such an item, you may do one of three things (in each case, by law, you have no obligation to the sender):

If you have not opened the package, you may mark it "Return to Sender," and the Postal Service will return it with no additional postage charged to you.
If you open the package and don't like what you find, you may throw it away.
If you open the package and like what you find, you may keep it for free. In this instance, "finders-keepers" applies unconditionally.
Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication.

If you are aware of violations of the federal law prohibiting the mailing of unordered merchandise, or if you have personally had difficulty with such items--especially if you are sent statements demanding payment for the merchandise--you should contact you local postmaster or the nearest Postal Inspector.
 
I don't know the OP and wish him well, BUT... there is NO WAY I am letting someone charge my CC for a item that was different than I ordered. If I go to Wal Mart for Gregory's coffee and they hand me Folgers and charge me I would be livid!!! If you explain the entire story to the card co. I don't see were you would have a problem. Most debit cards have a Master card or Visa logo on them. I would call that company and raise hell. You are getting pushed around by your bank and the seller. THAT IS BS!

This might help............ I know it's a stretch, but might be worth a try.

Receipt of Unsolicited Merchandise
A company sends you a gift in the mail--a ball point pen, a key chain, a tie. But you didn't order it. What do you do? If you are the type of person this company is looking for, you may feel guilty about accepting the item without paying for it. Don't feel guilty! It's yours, and you are under no obligation to pay anything.

You, the consumer, may only legally be sent two types of merchandise through the mail without your consent or agreement:

Free samples which are clearly and conspicuously marked as such.
Merchandise mailed by a charitable organization that is soliciting contributions.
And in these two cases, you can consider the merchandise a gift if you wish. In all other situations, it is illegal to send merchandise to someone, unless that person has previously ordered or requested it.

These rules are codified in Title 39, United States Code, Section 3009. That section of the Postal Reorganization Act of 1970 incorporates these protections for American consumers and makes the mailing of unordered merchandise unfair methods of competition and unfair trade practices under the law.

If you do not wish to pay for unsolicited merchandise or make a donation to a charity sending such an item, you may do one of three things (in each case, by law, you have no obligation to the sender):

If you have not opened the package, you may mark it "Return to Sender," and the Postal Service will return it with no additional postage charged to you.
If you open the package and don't like what you find, you may throw it away.
If you open the package and like what you find, you may keep it for free. In this instance, "finders-keepers" applies unconditionally.
Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication.

If you are aware of violations of the federal law prohibiting the mailing of unordered merchandise, or if you have personally had difficulty with such items--especially if you are sent statements demanding payment for the merchandise--you should contact you local postmaster or the nearest Postal Inspector.


The knife he ended up sending me was the knife i ordered originally in the first transaction. But that 1st transaction was cancelled by him and my bank because he said he didnt have it in stock. My money was released back into my account on a saturday i believe, but then on monday there was a whole new charge to my card that i didnt authorize. He tried telling me he did nothing wrong because i ordered a knife and he mailed it and took the money. And that would be true if he shipped me out the knife on thursday/friday when i made the 1st transaction, but he didnt. That one was cancelled and my money was released. Like i said that 1st one was cancelled the correct way because he didnt think he had the knife in stock. Pretty much fred looked at it like oh this kid ordered a knife last week i told him i didnt have it, but now i found it so ill just re charge him and ship it out anyway, in the meantime i had already found the same knife from someone on instagram.
 
I don't know the OP and wish him well, BUT... there is NO WAY I am letting someone charge my CC for a item that was different than I ordered. If I go to Wal Mart for Gregory's coffee and they hand me Folgers and charge me I would be livid!!! If you explain the entire story to the card co. I don't see were you would have a problem. Most debit cards have a Master card or Visa logo on them. I would call that company and raise hell. You are getting pushed around by your bank and the seller. THAT IS BS!

This might help............ I know it's a stretch, but might be worth a try.

Receipt of Unsolicited Merchandise
A company sends you a gift in the mail--a ball point pen, a key chain, a tie. But you didn't order it. What do you do? If you are the type of person this company is looking for, you may feel guilty about accepting the item without paying for it. Don't feel guilty! It's yours, and you are under no obligation to pay anything.

You, the consumer, may only legally be sent two types of merchandise through the mail without your consent or agreement:

Free samples which are clearly and conspicuously marked as such.
Merchandise mailed by a charitable organization that is soliciting contributions.
And in these two cases, you can consider the merchandise a gift if you wish. In all other situations, it is illegal to send merchandise to someone, unless that person has previously ordered or requested it.

These rules are codified in Title 39, United States Code, Section 3009. That section of the Postal Reorganization Act of 1970 incorporates these protections for American consumers and makes the mailing of unordered merchandise unfair methods of competition and unfair trade practices under the law.

If you do not wish to pay for unsolicited merchandise or make a donation to a charity sending such an item, you may do one of three things (in each case, by law, you have no obligation to the sender):

If you have not opened the package, you may mark it "Return to Sender," and the Postal Service will return it with no additional postage charged to you.
If you open the package and don't like what you find, you may throw it away.
If you open the package and like what you find, you may keep it for free. In this instance, "finders-keepers" applies unconditionally.
Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication.

If you are aware of violations of the federal law prohibiting the mailing of unordered merchandise, or if you have personally had difficulty with such items--especially if you are sent statements demanding payment for the merchandise--you should contact you local postmaster or the nearest Postal Inspector.

Where did you find this information?
 
Oh, I was under the impression you were sent a different knife.

That info came from.... postalinspectors.uspis.gov
 
Oh, I was under the impression you were sent a different knife.

That info came from.... postalinspectors.uspis.gov

No i didnt know what knife was comming to me, because he said that he couldnt process my original order because he didnt have the knife in stock, but then i got an email from stamps.com with a tracking number for the 2nd transaction. Never got any email saying what item he charged me for or anything like that. So i didnt know until the knife came in yesterday.
 
Wow, this Fred is a real POS. Sort of sad he is a paid BF dealer. Normally we tell folks paid dealers can be trusted....
 
I wouldn't call him a POS, but he isn't communicating clearly here.

Okay, maybe that is a bit much but based on this and other things I have heard about him I will not order from him or recommend him to anyone. And if he did nothing wrong why not come on here and say so? He is a member of this community. Other dealers have defended themselves quite successfully in the threads here. Other dealers have come on here and made things right to the point that I felt they were a value to this community. But from Fred? Nothing...

Edit to add:

Wow, maybe it is good that Fred doesn't post in this thread. He does far more harm than good when posting here. Just go do a quick search on is store here in the GB&U. There are a lot of bad threads on him. I stand by my original statement. Sort of shocking. What if members acted like he does?
 
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Interesting, this is the third bad thread on knifeoutlet this year. How many bad threads in gbu does it take to get booted from being a dealer here?
 
Interesting, this is the third bad thread on knifeoutlet this year. How many bad threads in gbu does it take to get booted from being a dealer here?

If people choose to continue buying from him how is that the forums fault? You can't protect people from themselves...
 
I agree, but bad conduct and business practices from any regular member can get you banned right? Why would a dealer with bad conduct and business practices be exempt?
If people choose to continue buying from him how is that the forums fault? You can't protect people from themselves...
 
If you have a suggestion for a new policy, take it to Tech Support.

There is a big difference between poor business practices and deliberate scamming.
 
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