lum folder failing a spine whack test repeatedly

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the thing is, I haven't done the stupid spine whack test more than a few times...
I have read other posts where Mr. Glessner stated that he doesn't want malfunctioning knives out in use.
 
This is not a who is better thread, it IS a thread on how long you should expect a manufacturer to stock knife specific parts on a custom collaboration over 7 years old.

And the buyers responsibility to inspect then accept or reject any knife he purchases, be it new or (especially) 2nd hand. Due diligence is the buyers responibility in the used market, plain and simple.

Maybe I'm just old fashioned but I take responsibility if I buy lemon and let the seller get away with it. I either sell it with the defects noted or fix it on my own dime. I do not blame the factory for wear and tear put there post manufacture and if it is old or limited run I do not expect them to foot the bill for my mistake. As I have said, I have sent many spyders home for repair (they are my working knives, and I have found none better.) and a few were beyond help so they were gracefully retired from service. But never once was their CS department anything but professional, courteous, and helpful.
And neither they nor Sal deserve the lambasting some of you are doling out, especially tummler, you say you are older but admit to falling back on a juvenile tirade, swearing at people over what amounts to your mistake. Fine, don't buy another spyder. I'm sure your slack will be taken up.

BK6
 
builderman0924 said:
Personally I would call the spine of a paper back book a "hard" surface. Try to flex bend and compress that area by hand and tell me how well that goes...

Also, You have already stated you KNOW the policy on discontinued knives. If they have parts they will fix it. If they don't have parts they CANT fix it. What should they do One off you a new knife? maybe spruce it up ya know Titanium handles frame lock ZDP-189 blade. Yeah thats about right..... :jerkit:
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:jerkit: you don't pay very close attention do you?
 
The Mastiff said:
You finally got this part right. Strider has nothing to do with spyderco. It's an irrelevancy. I'm not going to get into a spyderco vs. strider debate. There's already enough stupidity around here.

So, once again, we're talking about spydercos, not striders, busses, bucks, kershaws, etc. Joe
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Is using an example of a similar situation to show how another knife company handled a second owner knife with issues to make the point that not all knife companies would have handled the situation the same way that obtuse and hard to follow, or are there just a lot of dense people here?
 
Good god man, at least get get the mans name right if you can't do anything else.

It is Sal Glesser.

BK6
 
i sent in an old green endura for a sprucing up...it was beat to sh!t (who knows how many owned it before me) . i was informed by spyderco that the lock failed and was sent a brand new E4. they DO stand behind their product. there obviously was a miscommunication about the credit they offered and that you said you never received...call them up, get it straightened out (i am sure you are going to have to send the knife in to get the credit) and end this discussion. you will get a credit for IN CURRENT PRODUCTION knives. pick one that you like and call it a day.
 
tummler said:
:jerkit: you don't pay very close attention do you?
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Just watched your Video again. Yeah I would say that is the spine side of the book. But hey if you want to post a picture or two of the book in question to clear up that much I will admit to fault on my part.
 
seriously...this guy, tummler, has strewn about a mass of contradictions. At this point, no reasonable person would believe a goddamn word he says. Who's to say he wasn't offered a credit and he is just being a wanker?

I think I shall make good on his promise and call this my last post on this subject.

Sal, thanks for the great knives you make. I have enjoyed them for 15 years and plan to for many more to come.


Enjoy.

Brett
 
bigkahunasix said:
This is not a who is better thread, it IS a thread on how long you should expect a manufacturer to stock knife specific parts on a custom collaboration over 7 years old.

And the buyers responsibility to inspect then accept or reject any knife he purchases, be it new or (especially) 2nd hand. Due diligence is the buyers responibility in the used market, plain and simple.

Maybe I'm just old fashioned but I take responsibility if I buy lemon and let the seller get away with it. I either sell it with the defects noted or fix it on my own dime. I do not blame the factory for wear and tear put there post manufacture and if it is old or limited run I do not expect them to foot the bill for my mistake. As I have said, I have sent many spyders home for repair (they are my working knives, and I have found none better.) and a few were beyond help so they were gracefully retired from service. But never once was their CS department anything but professional, courteous, and helpful.
And neither they nor Sal deserve the lambasting some of you are doling out, especially tummler, you say you are older but admit to falling back on a juvenile tirade, swearing at people over what amounts to your mistake. Fine, don't buy another spyder. I'm sure your slack will be taken up.

BK6
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well, this was the only time I've ever had to contact CS, and it was almost a year ago... I had let it go, pretty much gotten over it...***inappropriate language*** spectacular their CS is made me want to let y'all know its not always like that. hell, when I posted in the other thread it got locked up!! for being trollish.. LOL... I've posted about it on other forums and the mods edit it out... I'm not crying for a new knife, I had already accepted the fact that they were not going to do ANYTHING!! I'll keep this one to show people thinking about getting a spyderco, and tell them not to believe the all the hype... fine with me.
 
tonydahose said:
i sent in an old green endura for a sprucing up...it was beat to sh!t (who knows how many owned it before me) . i was informed by spyderco that the lock failed and was sent a brand new E4. they DO stand behind their product. there obviously was a miscommunication about the credit they offered and that you said you never received...call them up, get it straightened out (i am sure you are going to have to send the knife in to get the credit) and end this discussion. you will get a credit for IN CURRENT PRODUCTION knives. pick one that you like and call it a day.
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that would work for me, but like I said, I've never been offered a "credit"...
In the response I got from Mr. Glessner after I cussed his whole company out, He admitted that they had a problem with some of their staff in CS. I think he would remember this, NO?
 
bdws1975 said:
seriously...this guy, tummler, has strewn about a mass of contradictions. At this point, no reasonable person would believe a goddamn word he says. Who's to say he wasn't offered a credit and he is just being a wanker?

I think I shall make good on his promise and call this my last post on this subject.

Sal, thanks for the great knives you make. I have enjoyed them for 15 years and plan to for many more to come.


Enjoy.

Brett
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Well said on all three points.
 
other than this one knife and one problem, spoyderco makes a great knife... but nonsense like this is what makes me lose all respect for the company and their knives
 
tummler said:
other than this one knife and one problem, spoyderco makes a great knife... but nonsense like this is what makes me lose all respect for the company and their knives
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What do you want them to do for you? :confused:

Simple question. Now, I would like a simple answer. :confused:
 
Sal put it in writing in the other thread, e mail him and you WILL get the credit, I'm sure. If you really like the knife, sent it to STR and he will make it right. I got my Endura Wave with excessive blade play replaced within a couple weeks including shiiping time, but a discontinued knife is a whole different deal. So I say take Sal up on his offer or have STR fix it, or better yet, go after the A hole who sold it to you as NIB condition with bad blade play.

Mike
 
squash it... I don't want any more spydercos... I'm done here, Sal, EXPECT an email from me. LOL.... fanboys... pffft
 
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