I gotta tell you, me neither. Which sucks. I had seen his work on IG before buying from him, he does some cool stuff. I have a couple of knives I was thinking of sending to someone for customization and was considering him.
I bought new orange paracord to remake lanyard so I could make sure it was the same length as the one that came off of it. I wouldn't have been able to recreate that knot with the original piece and been able to keep it the same length because of the way it's tied. Plus the piece that was on there was dirty. Anyway, I bought 50' for $4.97 plus tax as WM and it took 25" to make the lanyard. So essentially this entire problem was over 21¢ worth of paracord and 20 minutes worth of work which includes the time it took to search for a couple YouTube videos and watch them.
I can kind of understand his point about wanting to get it back the way he sent it but I'm not sure I would have let 21¢ and 20 minutes keep me from making a customer happy.
Additionally and most ironically if he decides to send it to ZT for warranty service he is going to have to put the factory scale back on it or they probably won't service it. That will entail removing the lanyard.
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