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Member Wali does not insure packages.
- Thread starter GrinderMcgee
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It's unfortunate seller,buyer, Courier one of the three is gonna be stuck and after an experience I had with the uUSPS I had to file a claim and then dispute their decision and have the Post Master help me write a letter yo finally after three or four months get my money back and that was with the package not even scanned delivered it was a huge hassle. Had it been scanned delivered I would been out over 200.00 cause the recipient claimed he didn't get it even though the postman said it was delivered to the companies office. Obviously someone maybe the postman took it but in any case the only way around it is paying for signature required and even further than that you can request services that require only the person on the address have to sign for it with I.D. required. Most people of course aren't going to go to those great lengths and expense for lower value items but it is an option to get around getting screwed.
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The fact sellers here are supposed to take buyers word, over the postal service, is too much for me. I guess I'll sell anything I need to on eBay, where they won't let buyers claim non-delivery on packages showing delivered.
Yep, I can't see why sellers fail to ship this way. Its for their protection, and not the buyers.
OP, If you hadn't waited to long you could've got your money back through Paypal if shipped to your confirmed address. Delivery Confirmation means nothing to them. If the package wasn't signed for you get your money back.
All you need to do is add Signature Confirmation, or insurance over $200 and you are covered, Jill.
DC means little, and gives the seller no protection.
I don't think the OP is making ths up. Delivery Confirmation doesn't mean he got it.
If someone was wanting to run a scam I think they would do it with a more expensive knife than a Cold Steel folder.
The fact is even with all parties involved doing everything they can to protect themselves it still requires a lot of trust on both sides. You have to hope everyone in the transaction is honest.Let's say I purchase something from a seller. The package is delivered, I even have to sign for the package. I still have to trust the seller shipped me what I was purchasing. What prevents someone shipping me a $30.00 buck knife when I paid for a $800.00 custom. How could I or the seller prove what really is in the box? There is always a chance for someone to get ripped of even with a lot of precautions.
Wali is good people... Insurance is not required... and on low cost items, I never include it unless buyer asks.. there is no "you must do this" for a sale type rule... A deal is between buyer and seller and both parties must be ok with the terms to proceed. Otherwise I wouldn't finalize a deal (either side).
Hope this resolves itself.. sometimes being humble is key
Hope this resolves itself.. sometimes being humble is key
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That should be good enough for a Cold Steel knife that was worth probably 50 bucks. I don't know how much registered mail is today, but I suppose we could do that too, where the buyer has to sign a card and it's mailed back to the sender. The only thing about signing for everything, irregardless of value, is many times the person isn't home during the day when the mail goes. I sure don't want to have to look for my postman, or try to get to my post office for every little purchase.
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I didn't say he was making it up, I just never heard of using DC and having to refund on items scanned delivered. No other place I've dealt with requires that. Not eBay, or even any of the independent companies I've ordered from, over the years. They mostly give you a priority package with tracking, or a 1st class package with tracking, most don't even use insurance even on knives I've bought that are high dollar! (stupid IMO) But, if the package is scanned delivered you better believe I'd get no new 500 dollar knife.
I suppose if I do need to sell/trade something here, from now on I'll pay the extra fee for registered mail, because I know there's dishonest people coming through here the same as anywhere. When I get the card back it will have the buyer's signature on it and that should cover me?
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Just noticed it was Wali, and he is good people for sure. But if the seller wants protection they need to make sure the item is signed for. If they feel they would rather take a chance by not adding it the risk is on them.
I thought you used ebay and Paypal a good bit. You may want to read PP's rules on the matter. Must be signed for and sent to the PP confirmed address for the seller to be covered.
dericdesmond
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Sucky situation no doubt. Personally I consider Delivery Confirmation pretty worthless for many reasons. Signature is key in order to protect yourself as a seller regardless where you sell online. If I was in this situation as a seller, say a $75 knife. Id likely ship it without Insurance, my call/risk. As mentioned above, priority now includes a little insurance so thats kinda cool. However myself, I like first class as I often have my own mailing supplies and from much experience do not consider priority to be much a priority regardless of what the nice box says. If in these cases when I ship first class, if something comes up where DC# says delivered yet the buyer claims they did not receive, sucks big time, but not worth the headache to me. I will suck it up and consider it a cost of doing business and or begin being more careful by purchasing what it takes to cover me as a seller. Most times it only takes a few bucks at most. Work it into the cost. i Know people are price sensitive but they are even more sensitive to paying for something and not getting it, believe that.
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I don't even have paypal, my Dad does he sells stuff on there a good bit. I've gotten him to sell a few things on there for me.
I believe though the amount is what they go by on there, whether you have to have an item signed for. I do know I've read eBay stating if an item is shown delivered by tracking, you won't receive a refund even if you claim non-delivery.
I'm glad I read this thread, I sure will pay the extra 1.50 or so from now on, for registered mail if I sell/trade here. Surely no one can argue with a returned card bearing the purchaser's signature.
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It's only items over 750 dollars per eBay's policy. You aren't going to make a successful claim there on items with a lower value, showing delivery, by the standard tracking numbers
"When a buyer doesn't receive an item
If a buyer doesn't receive an item, the buyer needs to open a case by contacting the seller through the Resolution Center. The seller should address the buyer's concern and provide updates on the delivery of the item, tracking information, or a refund.
If the buyer isn't happy with the seller's response or doesn't receive a seller response, the buyer can ask us to review the case and make a decision.
If asked to review and decide a case that meets the criteria for the eBay Money Back Guarantee, we review the information provided by the buyer and seller for evidence of successful on-time delivery to the buyer's address. Proof of signature is required to confirm delivery for items with a total cost of $750 or more.
If we determine that the item wasn't successfully delivered, we refund the full cost of the item and original shipping to the buyer's PayPal account. The seller is required to reimburse us for the amount. Find out more about reimbursement."
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I'm not even sure a signature means anything. Half of the time, the customer isn't signing for it anyway.... it's the spouse, kid, gardener, or whoever happens to be home (or nearby) if the doorbell rings. Some people just sign an X, make a squiggle, or sign some other illegible scribble.
If my mail carrier rings my bell, hands me a box, and asks me to sign for it, I may not even look at the box if I'm busy at the moment. If I'm not expecting anything, I'll assume my wife ordered something, or somebody sent me a gift. The package may turn out to be for my neighbor, or some guy accross town who lives on Goldenrod Ln. instead of Goldenrod Dr.
Heck, I've gotten mail for Merrigold Drive (or something to that effect) when I in fact live on Goldenrod Drive. Explain that one? I normally stick it back in my mailbox and leave a note for the carrier. If it's my neighbor's mail a few houses over, I'll deliver it myself.
In the OP's case, it's possible that the seller hand wrote the address with perhaps not the most legible handwriting? Maybe a 1 looked like a 7, or a 6 like an 8, or a 3 like a 5? Maybe the ink smeared? It could have been delivered next door, or even across town. Unfortunately, there's probably no way of tracking that 7-8 months later.
Personally, I try to write everything as clearly and unmistakeably as possible with a quality pen or fine tipped marker, and THEN I put clear packing tape over it, wither it's a box, bag, or envelope. There's little to no way for the address to get smudged or mucked up then, short of running the package over.
If my mail carrier rings my bell, hands me a box, and asks me to sign for it, I may not even look at the box if I'm busy at the moment. If I'm not expecting anything, I'll assume my wife ordered something, or somebody sent me a gift. The package may turn out to be for my neighbor, or some guy accross town who lives on Goldenrod Ln. instead of Goldenrod Dr.
Heck, I've gotten mail for Merrigold Drive (or something to that effect) when I in fact live on Goldenrod Drive. Explain that one? I normally stick it back in my mailbox and leave a note for the carrier. If it's my neighbor's mail a few houses over, I'll deliver it myself.
In the OP's case, it's possible that the seller hand wrote the address with perhaps not the most legible handwriting? Maybe a 1 looked like a 7, or a 6 like an 8, or a 3 like a 5? Maybe the ink smeared? It could have been delivered next door, or even across town. Unfortunately, there's probably no way of tracking that 7-8 months later.
Personally, I try to write everything as clearly and unmistakeably as possible with a quality pen or fine tipped marker, and THEN I put clear packing tape over it, wither it's a box, bag, or envelope. There's little to no way for the address to get smudged or mucked up then, short of running the package over.
dericdesmond
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If your Gardener or another strange person is signing for your packages I would be a bit concerned bro
Yes anything is possible, but the fact remains, its is what is required in order to protect yourself to your best ability. Next step is shipping registered. They shipped the hope diamond that route. If still not good enough/too risky, online selling may not be for such person : P
Cheers
Eric
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Registered mail is to be delivered and signed for by only the person, it's addressed to.
dericdesmond
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And basically everyone who touches it has to sign for it. It also goes into a seperate I believe locked holding. I just need to find that damn crappy paper. They could certainly improve that part of it. I use to use it a lot a few months back when shipping International. They got a many hundos from me there. Then global first class prices went through the roof a few months back. After the added reg fee I said screw it and only ship Pioirty Express when global. Costs maybe $20 or so more but its trackable (dont think reg mail is when global??) and insurable. Never shiped reg via domestic though. Never had a need.
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