My experience with a rude South Afican knife maker.

Throughout my whole communications I have tried to maintain a level of respect for the said maker . But obviously he doesn't care about other and his customers.
 
Jaklas said:
Throughout my whole communications I have tried to maintain a level of respect for the said maker . But obviously he doesn't care about other and his customers.
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It would be most helpful to see the emails from the maker. The images posted above show only what you said. Since your complaint is about how the maker treated you, you need to share what he said to you.
 
The offensive part was done on a call to him , hance my email aresses his rudeness on the call I had with him
 
Steven65 said:
This is an interesting post. You have accused a very reputable knife maker of unethical behaviour based on the fact that you found his sales manner abrasive.............?

Did any money change hands? Did you receive a knife that has a fault which was not corrected? Apart from your butt-sore ego are you out one dime? We both know the answer to these questions are all NO.

Let me guess, you are the guy who e-mailed Andre repeatedly about when your knife was going to be ready even though he clearly told you that there was going to be a significant waiting time. Then after 7 weeks from placing the order you demanded he make your knife! What a reasonable and decent person you are! We all feel so sorry for your mistreatment.

Andre van Heerden (try and spell his name correctly) is one of the best knifemakers on the planet and you would be hard pressed to find a more honest and straight man. He does not however, suffer fools lightly, no doubt a category you fall into.

As Coop has already posted, Andre enjoys an absolutely sterling reputation as one of the best tactical knife makers on the planet. I assure you that your entitled rant will not change that.

My advice to makers who read this is to avoid the OP like the plague. Lest you also end up here for no valid reason.

Mods: I'll happily put you in touch with Andre should you require it and if he gives consent I am happy to forward his e-mail chain on this matter. After which I am sure that you will want to close this bogus thread.
Feel free to PM me.
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Given your superior standing as a human being, it's senseless for me to ask, however, have you ever heard of the expression "you are who surround yourself with?"

Each and every one of your posts have been filled with nothing but diatribe and you did not take so much as even a second to consider that the OP might have legitimately had a bad experience with your anointed knife maker. That's evidence enough, along with the multiple other people in this thread confirming the same, that the OP did indeed receive unjust treatment from a maker who doesn't understand the value of the symbiotic relationship between business and customer.

If I were you, I'd stop responding all together as you read like a fan boy and a zealous one at that. Furthermore, you've thrown around a dozen or so baseless accusations and insults towards the OP who has, again, responded with respect in the face of undue scrutiny.

This is the part of the forums where individuals have the right and privilege to share their experiences, whether you deem them acceptable or not. Not everyone's nose is smeared brown and the subjective nature of interpersonal communications leaves an enormous margin for error. That's life and it's up to others to decide whether or not they want to subject themselves to the chance that Andre will treat them as he did the OP and a number of others whom have said the same on this thread.

SharpByCoop said:
Steven65 Steven65 Thank you for an enlightening post. :thumbsup:

The grammar and misspellings alone are enough to convince me of impropriety. I believe YOU.
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Just wanted to make absolutely sure before I truly responded to you. Was it not glaringly obvious to you that the OP isn't a native English speaker? From his very first post I could tell. You could have gleaned that from any single one of his posts via his syntax, word choice, and grammar. Frankly, you must be as obtuse as you are arrogant for having even posted such a thing. How many forums are you a member of utilizing a language that is not your first? How many languages do you speak, period? Being fluent in more than one myself, I have the upmost respect for anyone who has taken the time and shown the respect required to learn another persons culture and language. It's a great honor.

Your post has served as nothing more than further evidence of fanboy-ism. The OP has yet to insult a single person. Not even Andre, who he lauded as a fantastic craftsman. He was candid and explained his experience with Andre's customer service in a respectful way. As it would seem, the OP is not alone.

While I don't have a dog in this particular fight, if history repeats itself, which it does, it's attitudes/treatment like this that allows unscrupulous makers/people to get away with said behavior for longer than is necessary.

It seems as if Andre would do well to treat his "fools"...I mean customers with more patience and respect. Suffer them a bit more heavily, yeah?
 
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Lance Leon said:
2 Images of the conversation from Jaklas.
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It appears as if the OP, even in the face of adversity, has decided to take the higher road and try to make amends; all the while conducting himself with class. A task he was not obligated to do nor should have been charged with. The product is half of the transaction, the other half is the service surrounding it.

If it wasn't enough that the fanboys rolled in and solidified it, the OP's experiences and a number of others that have spoken up thus far acts as evidence enough for me to conclude that Andre doesn't do well with customer service and may not conduct himself with due respect.

With that being said, I've yet to hear a single negative thing about his products which leaves others with the decision as to whether or not said quality products are worth potentially suffering the wraith of an entitled knife maker. Personally, I'll pass. I'll give my money to a humble man who respects me as an equal.
 
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I'm not Gareth bull were their is injustice I will speek out. And then Steven wants to leave it to other members to decided , decide what what is the mods Gina do to a factual post that's holds no injustice .now I will bluntly state this . Do not support Andre as well as the help you get from the you get from The knife makes gluid and the values they carry is nothing to what they claim to be.
 
Mr Steven thinks that the knife world revolve around his south african knife makers gluid an his 30 years collecting. Steven the world is bigger then you And Andre an your small gluidn
 
Now I no longer worried about any gluid. I look at the maker as an individual . If the maker treats me well I buy their knifes.
 
SeppukuSamurai said:
Given your superior standing as a human being, it's senseless for me to ask, however, have you ever heard of the expression "you are who surround yourself with?"

Each and every one of your posts have been filled with nothing but diatribe and you did not take so much as even a second to consider that the OP might have legitimately had a bad experience with your anointed knife maker. That's evidence enough, along with the multiple other people in this thread confirming the same, that the OP did indeed receive unjust treatment from a maker who doesn't understand the value of the symbiotic relationship between business and customer.

If I were you, I'd stop responding all together as you read like a fan boy and a zealous one at that. Furthermore, you've thrown around a dozen or so baseless accusations and insults towards the OP who has, again, responded with respect in the face of undue scrutiny.

This is the part of the forums where individuals have the right and privilege to share their experiences, whether you deem them acceptable or not. Not everyone's nose is smeared brown and the subjective nature of interpersonal communications leaves an enormous margin for error. That's life and it's up to others to decide whether or not they want to subject themselves to the chance that Andre will treat them as he did the OP and a number of others whom have said the same on this thread.



Just wanted to make absolutely sure before I truly responded to you. Was it not glaringly obvious to you that the OP isn't a native English speaker? From his very first post I could tell. You could have gleaned that from any single one of his posts via his syntax, word choice, and grammar. Frankly, you must be as obtuse as you are arrogant for having even posted such a thing. How many forums are you a member of utilizing a language that is not your first? How many languages do you speak, period? Being fluent in more than one myself, I have the upmost respect for anyone who has taken the time and shown the respect required to learn another persons culture and language. It's a great honor.

Your post has served as nothing more than further evidence of fanboy-ism. The OP has yet to insult a single person. Not even Andre, who he lauded as a fantastic craftsman. He was candid and explained his experience with Andre's customer service in a respectful way. As it would seem, the OP is not alone.
Click to expand...
SeppukuSamurai said:
Given your superior standing as a human being, it's senseless for me to ask, however, have you ever heard of the expression "you are who surround yourself with?"

Each and every one of your posts have been filled with nothing but diatribe and you did not take so much as even a second to consider that the OP might have legitimately had a bad experience with your anointed knife maker. That's evidence enough, along with the multiple other people in this thread confirming the same, that the OP did indeed receive unjust treatment from a maker who doesn't understand the value of the symbiotic relationship between business and customer.

If I were you, I'd stop responding all together as you read like a fan boy and a zealous one at that. Furthermore, you've thrown around a dozen or so baseless accusations and insults towards the OP who has, again, responded with respect in the face of undue scrutiny.

This is the part of the forums where individuals have the right and privilege to share their experiences, whether you deem them acceptable or not. Not everyone's nose is smeared brown and the subjective nature of interpersonal communications leaves an enormous margin for error. That's life and it's up to others to decide whether or not they want to subject themselves to the chance that Andre will treat them as he did the OP and a number of others whom have said the same on this thread.



Just wanted to make absolutely sure before I truly responded to you. Was it not glaringly obvious to you that the OP isn't a native English speaker? From his very first post I could tell. You could have gleaned that from any single one of his posts via his syntax, word choice, and grammar. Frankly, you must be as obtuse as you are arrogant for having even posted such a thing. How many forums are you a member of utilizing a language that is not your first? How many languages do you speak, period? Being fluent in more than one myself, I have the upmost respect for anyone who has taken the time and shown the respect required to learn another persons culture and language. It's a great honor.

Your post has served as nothing more than further evidence of fanboy-ism. The OP has yet to insult a single person. Not even Andre, who he lauded as a fantastic craftsman. He was candid and explained his experience with Andre's customer service in a respectful way. As it would seem, the OP is not alone.

While I don't have a dog in this particular fight, if history repeats itself, which it does, it's attitudes/treatment like this that allows unscrupulous makers/people to get away with said behavior for longer than is necessary.

It seems as if Andre would do well to treat his "fools"...I mean customers with more patience and respect. Suffer them a bit more heavily, yeah?
Click to expand...

My post laid out the facts. Not the lies that the OP would have you believe.

This thread is entitled "Unethical knife makers" There is nothing unethical in not wanting to deal with a difficult, self entitled customer. Accusing Andre of unethical behaviour is a lie.
Andre is entitled to deal with anyone he wants. No deposit was paid, no money changed hands and the knife was never built.

By the way I am not a fanboy. Andre van Heerden is one of my closest friends. We travel together, socialise together and I consider him a brother from another mother.
I understand that Imtiaz is upset. But coming here to rubbish the name of my friend who is guilty than nothing more than not wanting to do business with him is blatantly wrong. Particularly when he lies and labels Andre unethical, when nothing could be further from the truth.

Imtiaz, Andre quoted you a 6-12 month lead time for delivery of your knife...........yes? But after 7 weeks you thought it was ok to call Andre at 21h00 at night on his cell to nag him about your knife. Boundaries were crossed and your order was cancelled. That is not unethical, it's what happens when you cross the line.
 
Lies what lies ??? Your friend is rude an does not know how to Speek people . It's seem that the forum members have seen justice in my complaint . Your friendship with who ever has nothing to do with their conduct or this post .
 
I've also ordered another knife from a good maker that will be arriving at the end of August beginning of September . Will keep everyone here posted when it arrives.
 
And again get your facts right I made one call to Andre it was done in the morning . I can even go to my phone records and post the time. People from the gluid called him at that time to discuss his conduct not me .
 
No pleae keep it open as I would like to use it as a platform to discuss my experiences with different knifes I order.
 
I think this needs a re-title though.

The only unethical person is Jaklas and his failure of an extortion thread here.
 
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