So yea I'm new. But anyways, in January I purchased my 6th knife from Medford knife and Tool. I really loved their knives and have carried one daily for a few years. This is the first time that I have ever ordered from their website though. I have never ordered a custom praetorian ti. I went all out and ordered a pretty badass expensive praetorian TI.when I ordered it and was told TWICE. Once in the website when ordering and once in a order conformation email from some Amy Medford person that the wit was 30-34 weeks. So fast forward to 32 weeks. I email them to check on the status. They proceed to tell me that orders that were placed during that month have a year and a half wait. I emailed back and said ok well what happened to this email and my receipt that have another date. they said that they put those times on their as an estimate but they almost always go longer. So I don't know about anybody else but that definitely sounds like bait and switch to me. Why would a company tell someone a lead time knowing that it can't be fullfilled? And that they know they won't fulfill? Has anybody else had the same problem as me? I really don't think that I am the only person that this has happened to. I know that this company has been having a lot of success lately but I definitely think they would not be selling that many knives if they truthfully told people that they were going to have to wait a year and a half or more for their knives. I would have not bought one if I knew it was gonna be that long. I would have bought something else. They are nice but not that nice.
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The BladeForums.com 2024 Traditional Knife is ready to order! See this thread for details: https://www.bladeforums.com/threads/bladeforums-2024-traditional-knife.2003187/
Price is $300 ea (shipped within CONUS). If you live outside the US, I will contact you after your order for extra shipping charges.
Order here: https://www.bladeforums.com/help/2024-traditional/ - Order as many as you like, we have plenty.
One pissed off newbie. Medford Knife and Tool.
- Thread starter Dirtymick
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Did you leave a substantial deposit??
If so, get it back and move on. If not.....just move on.
I like their knives too, but no way am I waiting that long for a production anything.....and the way you describe it, they're lying on the web site......PASS!
Good luck!!!
Joe
If so, get it back and move on. If not.....just move on.
I like their knives too, but no way am I waiting that long for a production anything.....and the way you describe it, they're lying on the web site......PASS!
Good luck!!!
Joe
i wouldn't do that unless you like to be berated. unless i'm mixing up makers i seem to remember this fellow can be harsh and not real friendly.....
if you like playing with fire and gasoline i guess go to his facebook. i'd just get your deposit back if you paid one and move along....too each their own though.
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The non-refundable "deposit" and their varying timelines is a reason why most people just play the dealer and reseller market. I placed an order for a Medford Colonial in Olive Drab G10 (and with the exception of one of their blade finish options, no custom/one-off modifications whatsoever) in January and received a shipping notice two days ago. During that time period, saw quite a few similarly configured Colonials listed on dealer sites. They are either extremely backlogged or set priority to dealer orders.
Best of luck in your dealings. I would stay away from Facebook and keep the conversations to email where there is a documented trail (should you need to escalate).
Best of luck in your dealings. I would stay away from Facebook and keep the conversations to email where there is a documented trail (should you need to escalate).
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You have to pay for the knife up front. No exceptions. That's how the get you. They make you pay upfront, Tell you there are no refunds and you just have to eat it.
Trust me I'll be selling this one on eBay probably. I have a lot of money tied up in it.
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How did you pay? Credit card? If so, call and ask if you can do a chargeback.
Gastonknife
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Wow, seems like a lame deal. Pay up front, they tell you 32 weeks. Then it becomes a year and a half - and no refunds if you do not want to wait twice as long as you already have.
If they are that back logged, one would think they would have no problem refunding you and moving the next person up.
If they are that back logged, one would think they would have no problem refunding you and moving the next person up.
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"In the United States, mail and wire fraud is any fraudulent scheme to intentionally deprive another of property or honest services via mail or wire communication [includes the Internet]. It has been a federal crime in the United States since 1872."
Fraud is causing another to change position, here pay $$$, in reliance on statement known to be untrue when made or made with a reckless disregard for their accuracy.
Per the OP, what was sold was a given knife in 30-34 weeks with an admitted intent not to furnish what was sold.
Fraud is causing another to change position, here pay $$$, in reliance on statement known to be untrue when made or made with a reckless disregard for their accuracy.
Per the OP, what was sold was a given knife in 30-34 weeks with an admitted intent not to furnish what was sold.
Talk to Greg--he'll tell you exactly what's going on with your order. I know it can be maddening when deadlines come and go but tell him your concerns and see what he says. Maybe he can shed some light on your situation. Communication is important.
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That's just as ridiculous as the suckers who freely hand their money to a stranger...
The last couple times I bought a custom, I was sent the knife first without payment to decide if I like it or not. If I liked it, it was expected that I'd then pay for it.
Any maker that asks for payment upfront is doing a disservice to themselves and their customers. It's a receipe for disaster as we've seen it play out repeatedly over the years. Then to add insult to injury you have to walk on eggshells as to not dare ruffle the feathers of an oversensitive knifemaker that knows you have no recourse. Not saying that's the case here because I'm not familiar with this knifemaker, but to have someone say don't post on facebook unless you want to be berated? That's not an acceptable expectation to have as a customer looking for a response to a legitimate issue.
I'm sorry but a year and a half is simply too long to hold onto people's money for something that doesn't exist. Your long past the point of credit card companies or Paypal being able to step in and help by that time. A refund shouldn't be a problem since they obviously haven't built it yet. I do not get the silly long lead times/manufactured scarcity that seem to be a popular route with certain knife makers these days. A lot can happen in 18+ months.
No I'm saying that he Greg should respond politely on a social media site. If he chooses not to that's on him making himself look bad not the OP.
Medford doesn't have a presence on here so posting here won't have any effect.
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Funny, I've seen a video on YouTube where Greg complains about aftermarket custom work.
I get his point, pimpers damage the knife and then the owner sends it in for warranty repair. He's left having to balance pissing customers off by refusing service and spending money to fix someone else's mistake.
If this is how you treat customers who order the custom work from you though, what do you expect? Roll the dice on a YouTube Pimp job or tie up a load of money for an unknown amount of time on a custom order?
Personally, I'd just support a different business.
NOTE: I'm assuming the OP is telling the truth as no actual evidence has been provided.
I get his point, pimpers damage the knife and then the owner sends it in for warranty repair. He's left having to balance pissing customers off by refusing service and spending money to fix someone else's mistake.
If this is how you treat customers who order the custom work from you though, what do you expect? Roll the dice on a YouTube Pimp job or tie up a load of money for an unknown amount of time on a custom order?
Personally, I'd just support a different business.
NOTE: I'm assuming the OP is telling the truth as no actual evidence has been provided.
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