Also, since no one knows for sure where QM is, the cost of living, wages etc. How can one judge that there is no way they can make a profit at the price point with their replacement, repair policy? So how is made in China the only valid answer?
The problem is that nobody knows where they are. You could be right about cost of living and such, but we know a US minimum wage. Outside of that we don't know. That raises questions in my mind. Just personally, it seems a bit odd to hide something they boast about. We SHOULD know where they are if they want us to buy the hype for their facility.
I've gotten parts. They certainly do send out parts. Larger problems (functionality) they just replace the knives. I don't see anything wrong with that, may other companies that everyone on here loves do the same thing.
I could be wrong. If you've gotten parts, that may point to something being done in house at least. Lots of companies send out parts, not a whole lot send out wholesale knives though. The only knife I've ever had wholly replaced was a SOG Trident I cracked the Zytel on and damaged the spring. I've heard more about QM sending out knives than any other company. IF you don't mind my asking, what parts did you get?