Regarding "poor" factory edges...
Not contesting the fact that people have come to expect this, but I honestly don't understand why people demand a sharp finished edge.
I expect a knife to be put together well and for the blade's primary grind to be correct for it's purpose. But, I'm the one who's going to use the knife and resharpen it and so I have no problem with stepping up and sharpening it at the git go to my preference. I can't even imagine buying a knife and putting into service without putting an edge... no... my edge on it.
If the steel is an unsharpenable super-steel... well... I don't get having a blade you can't sharpen or that you need to send back to get it sharpened.
You've just bought a new car. The dealer hands you the keys and says, “Enjoy you new Rolls, Mr. Pinnah. All you have to do is take it home, adjust the timing, and replace the clutch. Then you’re good to go!”
Is this okay with you? It wouldn't be okay with me. Even if I
liked working on cars, I would raise a ruckus. It is the obligation of Rolls Royce—or any other manufacturer—to deliver a working product. Not everybody has the knowledge and tools to adjust the timing and replace the clutch. Even if they do, why should they have to on a new, store bought car?
Selling a do-it-yourself project disguised as a factory-ready tool or toy is not okay in modern merchandising. Products that don’t work out of the box fail in the marketplace.
The days when everyone, man and boy, carried a pocket knife and knew how to sharpen it are gone. Few people who buy a knife are knife people. Even fewer know how to sharpen a knife. (How many posters have lamented their inability to sharpen, even in BladeForums?) Personally, I buy a knife to cut something. If I buy a knife and it cannot cut something, I have been cheated.
That is not the way to build customer loyalty.