When someone gets flagged by the mods for shady dealings, they are not allowed to continue selling until they square away unfinished business. This seems very disorganized on his (Over Kills) end. The refund should have been issued immediately and an email with clearly stated reasons when it became clear that the knife would be delayed for an unknown amount of time. Anything less is just asking for problems, period. As for the sick child story, I sure hope that is not the case. I would not wish that on anyone. But the timing on this is just nuts.
Holding someone else accountable other than yourself for issues you have personal or otherwise is nothing more than a huge lack of responsibility and a display of immaturity. As a seller, it is your responsibility to communicate things to your buyer in a somewhat efficient manner. Failure to do so results in this situation. It's a pet peeve of mine when people screw up and try to cover up and blame it on everyone else. I have more respect for people that admit to their mistakes and take responsibility for them, than creative storytelling.
Holding someone else accountable other than yourself for issues you have personal or otherwise is nothing more than a huge lack of responsibility and a display of immaturity. As a seller, it is your responsibility to communicate things to your buyer in a somewhat efficient manner. Failure to do so results in this situation. It's a pet peeve of mine when people screw up and try to cover up and blame it on everyone else. I have more respect for people that admit to their mistakes and take responsibility for them, than creative storytelling.