- Joined
- Jun 23, 2006
- Messages
- 2,911
If the scratches were there when the knife arrived, even if done during shipping, it should not be the buyer that gets stuck with the problem. The buyer should get a refund and the seller then has to after the shipping company if the shipment was insured. If not, the seller ends up getting stuck with the problem.
It would be very educational to see photos of the damage, and if I were in Paul's situation, I would also require photos before deciding what needs to be done.
I agree with that. I'm just having a hard time understanding how something could happen to it in shipment to cause scratches, yet wouldn't be immediately noticeable upon receipt of the knife. I would think scratches bad enough to elicit this kind of response from the buyer would be highly noticeable. I'm going to step out of this until pics are posted. I'm getting a little bothered at this point.