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- Jan 30, 2010
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Here's a link for warranty service.
http://kershaw.kaiusaltd.com/contact
http://kershaw.kaiusaltd.com/contact
The BladeForums.com 2024 Traditional Knife is available! Price is $250 ea (shipped within CONUS).
Order here: https://www.bladeforums.com/help/2024-traditional/
Too bad you are falling for marketing terms and ignoring the fact that it is a folding knife! Look at the warranty. That's what is covered. That's what it is meant to do and in fact ZT explicitly tells you that.
No matter how "overbuilt" a folder may be, it was never designed to be idiot proof.
I really get sick of these "spine whack" failures. If you expect your knife to fail a test it was never designed to pass, then it is going to fail. Stupidity is not a valid reason for complaining/ranting. I have yet to be in a situation where batoning/spine whacking a folder was necessary, and I've been carrying knives for 30 years.
No matter how "overbuilt" a folder may be, it was never designed to be idiot proof.
When you purchase an "overbuilt" folder you make compromises in terms of greater weight, bulkiness, and price. The idea is that you're getting extra strength in return.
It seems that lock failures like OP described are not particularly rare when it comes to ZT's framelocks. Of course they're not common, or ZT would be out of business, but they occur enough that there are a multitude of Youtube videos & forum posts discussing them.
There are lighter & cheaper knives that are not marketed as overbuilt, produced to be overbuilt, or have an overbuilt 'aesthetic', yet seem to withstand much more violent spinewhack tests just fine with much fewer reports of failure. In some cases, it appears that those knives' locks are also stronger in other aspects as well.
So why make the compromise?
I would argue that a few dozens videos out of what must be tens of thousands of ZT owners does not justify a significant percentage of impacted users. I would wager that if I changed my search for Emerson, or Strider or even CRK you can find a few videos of people complaining about locks sticking or failing. Perhaps more attention is drawn to ZT cases because people expect to be able to use them as jack stands on their car without issue because the word "tank" is on the box.
skyhorse said:I'm sure ZT would say save yourself the trouble of making a youtube video,posting it on Bladeforums in a another thread that's like a monkey having sex with a football.
Send us your knife and we will fix it!
This is directly from the website: "...premium-quality folding knife built to stand up to heavy-duty use and harsh, real-world conditions."
I think the lock is acting as a spring and when you whack it, it compresses it and it springs back into the unlocked position. The 550 has a stabilizer that prevents the lock bar from compressing. Now why does the 300 do this when it has a stabilizer?
I would argue that a few dozens videos out of what must be tens of thousands of ZT owners does not justify a significant percentage of impacted users. I would wager that if I changed my search for Emerson, or Strider or even CRK you can find a few videos of people complaining about locks sticking or failing. Perhaps more attention is drawn to ZT cases because people expect to be able to use them as jack stands on their car without issue because the word "tank" is on the box.
I don't see lock stick is an issue in use. Yes, it can wear a lock quickly, and a sticky lock can fail, but it's not an indicator that the lock is more likely to fail.
Locks failing is an issue no matter the manufacturer, whether it's ZT, Emerson, Strider or CRK.
However, it's more annoying the more compromises you make for the overbuilt aesthetic.
Take the Cold Steel Recon for example. It's relatively lightweight at 5.3 ounces for a 4 inch blade, and relatively slim and easy to carry.
Then look at the ZT 300. It gives you a 3.7 inch blade at 8.1 ounces. It's much thicker & bulkier, and costs more than double what the Recon does.
In a hypothetical world where the instances of lock failure were equal for both knives, the ZT 300's failing is more annoying, since comfort is sacrificed in exchange for "strength".
But have you ever heard of any reports of the Triad lock failing by a spinewhack test?
Or compare the Benchmade Adamas to the ZT 300. They weigh the same & have the same blade length, with the Benchmade $50 cheaper.
Have you ever heard any reports of the Axis lock on that knife failing by a spinewhack test?
The Cold Steel & Benchmade are more reliably strong, and do it at a lighter weight & cheaper price. It's therefore more annoying when knives like the ZT 300 have a higher failure rate & have more finicky locks, while being likewise designed & marketed to be & feel "overbuilt".
Of course, if "fit & finish" and brand-name matter very much to you, and you're purchasing knives more for the "feeling" of that knife being strong rather than its actual strength...
"They will fix it" shouldn't be the immediate defense of a company when issues with their product come up. Speaking of which, with ZT a knife might need to be sent back & forth more than a few times to get it fixed...
ZT is meant to be "abused" via hard use. But if the locks cannot be heavy duty and disengages too easily, like I and others has already mentioned above, that is not performing as per advertised by ZT. That simply means the lock is not up to par for its task such as my case. I don't see why it is such a hard thing to understand; Zero Tolerance is not a Gentleman knife. It is a line of knives that is designed to stand up to "abuse" and hard use. This is directly from the website: "...premium-quality folding knife built to stand up to heavy-duty use and harsh, real-world conditions."
Oh yay. We're at the let's compare two knives made in different countries with comoletely different materials in a strength per dollar metric. Woohoo.