I would not be happy if I shipped a knife and it didn't get to the other person, and I had to give a refund, but that is what I would do. It is an expensive learning experience, but not one that shoulde be paid for by the buyer unless it was made very clear that it would be the buyer's responsibility to accept all risk. That didn't happen here and it is BladeGoblin's responsibility to make it right. He has chosen to not step up to the plate, and therefore has proven to me that the money is more important than his reputation. He didn't even contact Artem to see if something could be worked out. It is obvious that he doesn't care at all that Artem is out the cost of the knife. All he cares about is that it isn't him that foots the bill.