CRK Sebenza Problem

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richarjs said:
Honestly, this is really silly. The only reason Chris Reeve's can sell his knives for the price he does is the perception of them being higher quality, better fit and finish, and his having good customer service. "CR really stands by his knives, etc."

EVEN IF the guy abused the blade, it is cheaper to just fix it and eat the loss rather than have a dissatisifed customer air his dissatisfaction on a public forum. Now a lot of people will think twice about buying a Sebenza. This is just economics.This is a classic example of save $150 to lose $1000. I'm sure Chris Reeves will be fine, etc and produces a wonderful product, etc. but this sort of response makes no sense in the market he is dealing in.
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JediKnight86 said:
Send it back to Knifecenter if that's who you actually purchased it from and demand a refund for a faulty product. I would never settle for any CRK product that is less than 100% perfect new. You are paying for their standards and it's worth the money. If the truth is missing from this story and someone did abuse the knife beyond CRK's warranty then that someone should have to pay for the repair.

The lock bar should not be past 50% the distance to the other side, according to what I saw on disc 2 of the CRK DVD. If it is, it should be fixed. There should be no blade play whatsoever, the action should be smooth and even, and the blade should be perfectly centered when closed. I wouldn't stand for any Sebenza that doesn't meet those requirements.



I pity you if this thread is your conclusive judgement on CRK. If your $30 Kershaw is good enough for you, you're not ready for a Sebenza, nor do you deserve to own one.
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Just guessing here, but I imagine you guys didn't read the whole thread because that knife sure isn't faulty due to anything KnifeCenter did nor is CRK in the wrong in any fashion. :D Again, just a guess.

That being said though, at least the dude said he'd call and apologize. Also, perhaps he didn't flick it open, but it's been beat beyond normal expectations. Perhaps he's hung up on the specifics that he didn't flick it open.
 
SPXTrader said:
Setting aside the other facts that seem to be coming out piece by piece, how many times have did you take the knife apart? Have you taken apart any knife before?
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About 10 or so, and yes i have taken apart every knife i own about 50 or so, include multitools, autos, and axis locks.
 
benjaminw11 said:
About 10 or so, and yes i have taken apart every knife i own about 50 or so, include multitools, autos, and axis locks.
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OK, so you got the knife for graduation (June) or you got it earlier (end of March) and you've had it apart 10 or so times? Why?

I have a Ti framelock in my pocket right now. I've carried it almost every day since I got it (April 2007) and I've never had to take it apart.

One thing about taking stuff apart: its easy. Correctly putting it back together again is a completely different lesson.

EDIT: Thanks Ramm...that explains everything.
 
SPXTrader said:
OK, so you got the knife for graduation (June) or you got it earlier (end of March) and you've had it apart 10 or so times? Why?

I have a Ti framelock in my pocket right now. I've carried it almost every day since I got it (April 2007) and I've never had to take it apart.

One thing about taking stuff apart: its easy. Correctly putting it back together again is a completely different lesson.
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I am obsessive about certain things and my knives are one of them.
 
benjaminw11 said:
Hi,

I really appreciate all the help so far. I did try bending the lockbar and it did help a lot, but I still have to push just a bit to get it to lock up like a bank vault. Another problem I have is how far over the lockbar goes. It almost touches the other edge of the handle.
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Everything is making sense now.

And being obsessive doesn't mean taking apart a knife every day, or messing with the lockbar.
 
Ramm9 said:
Yeah, it's pretty major. The "flaw" with a Sebenza is that it will not take constant pounding in the same spot from thousands of hard wrist flicks. That is why wrist flicking is excluded from the warranty.

Ankerson...you only care what caused it in the hopes you can extend another 25 pages of ranting on CRK products.
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No, I am just wondering what happened, not ranting at all, nor will I. :)

When someone trashes a $400 knife it gets my attention. ;)
 
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benjaminw11 said:
Hi,

I really appreciate all the help so far. I did try bending the lockbar and it did help a lot, but I still have to push just a bit to get it to lock up like a bank vault. Another problem I have is how far over the lockbar goes. It almost touches the other edge of the handle.
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Do you happen to remember when I asked you if you had to squeeze it to lock it up like your photo?


A spade is a spade.

You are a liar.
 
Holy crap. Did you throw that knife? That could inflict a lot of unnecessary and stupid force on the knife.
 
Tripton said:
Do you happen to remember when I asked you if you had to squeeze it to lock it up like your photo?


A spade is a spade.

You are a liar.
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I never had to squeeze it to lock it up like that. I took it apart bent it slightly and put it back together. Anyway i had already had problems with it at that time.
 
Mr. Clean said:
Just guessing here, but I imagine you guys didn't read the whole thread because that knife sure isn't faulty due to anything KnifeCenter did nor is CRK in the wrong in any fashion. :D Again, just a guess.

That being said though, at least the dude said he'd call and apologize. Also, perhaps he didn't flick it open, but it's been beat beyond normal expectations. Perhaps he's hung up on the specifics that he didn't flick it open.
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You're right I didn't read all of it. My brain couldn't stand the blabber after page 2. Obviously the knife was abused somehow; I was just trying to be non-confrontational.

benjaminw11 said:
I clean it every day after use
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I can understand being obsessive but sometimes you just gotta let it go. You shouldn't have to constantly disassemble your Seb. In most cases, washing it in hot water and soap and then adding a drop of high quality lube will put everything in working order.

Maybe consider getting an Umnumzaan. It's washers are more resistant to dirty environments, and if you don't buy the tool you won't be able to disassemble it. Or save $300 or so and just pay to get the Seb made right if it's so precious to you, and then don't mess it up again.
 
JediKnight86 said:
I can understand being obsessive but sometimes you just gotta let it go. You shouldn't have to constantly disassemble your Seb. In most cases, washing it in hot water and soap and then adding a drop of high quality lube will put everything in working order.

Maybe consider getting an Umnumzaan. It's washers are more resistant to dirty environments, and if you don't buy the tool you won't be able to disassemble it.
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Probably a good idea, but i have a hard time warming up to the um. maybe strider is the way to go for me from now on, lol, maybe they will put up with my crap.
 
benjaminw11 said:
Probably a good idea, but i have a hard time warming up to the um. maybe strider is the way to go for me from now on, lol, maybe they will put up with my crap.
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Not if you take one apart they won't. ;)

They really get upset if you take them apart.
 
benjaminw11 said:
I never had to squeeze it to lock it up like that. I took it apart bent it slightly and put it back together. Anyway i had already had problems with it at that time.
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Uh huh.

benjaminw11 said:
I did try bending the lockbar and it did help a lot, but I still have to push just a bit to get it to lock up like a bank vault
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All over the place, aren't we?


Of course, if you push just a bit, it locks like a bank vault...but it still had blade play as illustrated in your original post? Wierd.
 
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