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- Feb 28, 2011
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I think half or more of us in this thread bought at least one before we learned.This situation really reflects poorly on DLT. BRK already looked bad, of course. I’m disappointed that I ever bought any BRKs.
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I think half or more of us in this thread bought at least one before we learned.This situation really reflects poorly on DLT. BRK already looked bad, of course. I’m disappointed that I ever bought any BRKs.
I don't have any BRK, but I've bought several things from DLT, and their response is disappointingI think half or more of us in this thread bought at least one before we learned.
I don't have any BRK, but I've bought several things from DLT, and their response is disappointing![]()
Ouch, that hurts. I've used DLT before and always had good service. I will now rethink using them in the future based on the info in this thread.I hate to pile on, but I once received a BRK with a grind so off center it was approaching a chisel. DLT didn't consider it defective so I was required to pay return shipping. I learned my lesson.
They’d be lucky to get a refund after the Flitz scrub, that’s one of the reasons DLT’s response was lackluster.I would be interested to see how this works out with the flitz and with continued use over a time period. If the issue isn’t resolved, send it back for a refund.
always has been with bark river.....and they don't even use quality control input from the consumer or fix anything wrong.....just keep doing crap like they always have done......Quality control is now the consumer.
The odds are with them.always has been with bark river.....and they don't even use quality control input from the consumer or fix anything wrong.....just keep doing crap like they always have done......
I tried to use a similar excuse with a woman who claimed I might have been responsible for her being with child...I looked for reasoning and they said it was from metal from previous knives being embedded into the magnacut blade from the belts they use. Seems unacceptable as an excuse considering other companies don’t have an issue with this.
Yikes!
anyone remember the folding gunny?![]()
not many as anyone has read the horror stories here of what happens if ya return a faulty product for warranty work......The odds are with them.
Between the fan bois, the uninformed, the “oh well “accepting and the lazy, how many returns could they be getting?