He already said he wasn't going that route, you even quoted that he said he would feel uncomfortable doing that 
dylan, try and contact the correct customs office yourself or give the tracking # to someone at ABF and see if they'll help you out. My opinion, Don't listen to the people that are saying just suck it up. Do what you can.

dylan, try and contact the correct customs office yourself or give the tracking # to someone at ABF and see if they'll help you out. My opinion, Don't listen to the people that are saying just suck it up. Do what you can.
I strongly advise against pursuing criminal charges against George Huang, or trying to get a straight answer or action from Australian Customs, for that matter. I honestly think it's a waste of time. But that's just my 2 cents. If you really want to press charges against George Huang, you'll have to consult with a lawyer familiar with Australian law. And that will cost a pretty penny more than $400.
It looks lime you believe you can still either A) get your money, or B) get George Huang punished in some major way.
A) Very doubtful.
B) He didn't steal anything from you. He got a refund for a knife he never received. The issue with Customs is a quagmire no one has worked out yet. Maybe BF should make some rules about that? I think the current rule is just "buyer beware, seller beware." I might be wrong about that though. Does anyone know?